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"Overall very nice, but it seemed as though you had to pay extra for everything. Mini bar for instance was ridiculously expensive. The restaurant had p ... " More

By a verified traveler on Tue 11 Feb 2020

Hotel Description

5-star luxury hotel near Lion Monument

Heart of Lucerne

Within a 15-minute walk of the hotel, you'll find Lion Monument and Chapel Bridge. Also, KKL Lucerne is within half a mile (1 km) and Swiss Transportation Museum is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 4 restaurants, a bar/lounge, and an indoor pool. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. There's a sauna on site, and laundry facilities and concierge services are also offered.

Free WiFi, flat-screen TVs

The 41 individually decorated guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with digital channels, and other amenities include minibars and espresso makers.

Classic Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$265* Per night/room Mar 3 - Mar 4

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ritz Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Hotel National ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel National

Couples (1)
3 out of 5
Overall very nice, but it seemed as though you had to pay extra for everything. Mini bar for instance was ridiculously expensive. The restaurant had poor service and was very expensive as well.

Posted by on Feb 11, 2020

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About the Grand Hotel National

Location Haldenstrasse 4, Lucerne, LU 6006

Renovations + Closures

The following facilities will be closed from 02 February 2020 to 15 February 2020 (dates subject to change):

  • Swimming pool
  • Sauna

Property Features

Grand Hotel National offers its guests an indoor pool and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Hotel National. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 1870
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (67 km / 41.6 mi)
  • Train station: Lucerne Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Hotel National offers 41 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Heating
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Grand Hotel National has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 3 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: CHF 30 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 60 per day
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel National
  • Grand Hotel National Lucerne
  • Grand National Hotel
  • Grand National Lucerne
  • Hotel Grand National
  • Hotel National
  • Grand Hotel Lucerne
  • Grand Hotel National Hotel
  • Grand Hotel National Lucerne
  • Grand Hotel National Hotel Lucerne

You should know

  • Grand Hotel National offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5.0 stars.

url importing https://www.travelocity.com/Lucerne-Hotels-Grand-Hotel-National.h1078913-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.