The Hotel Luzern, Autograph Collection

5.0 star property
5-star luxury hotel near Chapel Bridge

Choose dates to view prices

The Hotel Luzern, Autograph Collection

Photo gallery for The Hotel Luzern, Autograph Collection

View from property
Premium bedding, in-room safe, individually decorated
Front of property - evening/night
Junior Suite, 1 King Bed, Corner | Premium bedding, in-room safe, individually decorated
Lounge

Overview of The Hotel Luzern, Autograph Collection

Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Sempacherstrasse 14, Lucerne, LU, 6002
  • Popular LocationKKL Lucerne6 min walk
  • Popular LocationChapel Bridge6 min walk
  • Popular LocationLion Monument16 min walk
  • AirportZürich (ZRH)55 min drive

Room options

Studio, 2 Twin Beds, Park View

  • 258 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Studio, 1 King Bed, Park View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Park View

  • 258 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Corner

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Studio, 2 Twin Beds, Park View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 2 Twin Beds, Park View

  • 344 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 King Bed, Garden View (Garden & Park)

  • 388 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Penthouse, 1 King Bed, Balcony, Mountain View (Penthouse Junior Suite)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Penthouse, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Twin Beds, Garden View (Garden & Park)

  • 388 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the neighborhood

Lucerne

City center stay.With a stay at this Lucerne hotel, you'll be steps from Museum Sammlung Rosengart and a 5-minute walk from Mt. Rigi. The Swiss Path and St. James Way are also within half a mile (1 km).

What's nearby

  • KKL Lucerne - 6 min walk
  • Chapel Bridge - 6 min walk
  • Lucerne Town Hall - 7 min walk
  • Lion Monument - 16 min walk
  • Chateau Guetsch - 19 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 5 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • Bacio Della Mamma - 3 min walk
  • Mövenpick - 3 min walk
  • Pacifico - 2 min walk
  • la vie en rose Restaurant - 2 min walk
  • Das weisse und schwarze Schaf Luzern - 2 min walk

About this property

The Hotel Luzern, Autograph Collection

5-star luxury hotel near Chapel Bridge
As a guest of The Hotel Luzern, Autograph Collection, you'll find a terrace, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. The luxury The Hotel Luzern, Autograph Collection also features concierge services, dry cleaning/laundry services, and limo service.

This 5-star Lucerne hotel is smoke free.

  • 30 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
The Hotel Luzern, Autograph Collection offers 30 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese

Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 15 per night)
  • Street parking available
  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 35 for adults and CHF 25 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch TV with satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 50.00 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 35 for adults and CHF 25 for children
  • Nearby parking fee: CHF 15 per night (49 ft away)
  • Pet fee: CHF 50.00 per accommodation, per stay
  • Rollaway bed fee: CHF 120.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Lucerne
Hotel Luzern Autograph Collection Lucerne
Hotel Luzern Autograph Collection
Luzern Autograph Collection Lucerne
Luzern Autograph Collection
The Hotel Luzern, Autograph Collection Hotel
The Hotel Luzern, Autograph Collection Lucerne
The Hotel Luzern, Autograph Collection Hotel Lucerne

Frequently asked questions

How close is The Hotel Luzern, Autograph Collection to the airport?

The Hotel Luzern, Autograph Collection is 42.7 mi (58-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Luzern, Autograph Collection?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at The Hotel Luzern, Autograph Collection on Apr 28, 2024 start from $279.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Luzern, Autograph Collection have an airport shuttle?

Airport shuttle services are not available at The Hotel Luzern, Autograph Collection.

How close is The Hotel Luzern, Autograph Collection to the beach?

This hotel is 11.6 mi (17-min drive) from Seebad Eich.

Does The Hotel Luzern, Autograph Collection offer free breakfast?

Free breakfast isn’t provided at The Hotel Luzern, Autograph Collection, but buffet breakfast is offered for a fee of CHF 35 for adults and CHF 25 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Hotel Luzern, Autograph Collection?

No, there is no casino at this hotel, but Grand Casino Lucerne (16-min walk) is nearby.

What time is check-in at The Hotel Luzern, Autograph Collection?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Hotel Luzern, Autograph Collection?

Free parking is not available at this hotel.

Does The Hotel Luzern, Autograph Collection have a pool?

The Hotel Luzern, Autograph Collection does not have a pool.

Does The Hotel Luzern, Autograph Collection have a spa?

There are no spa services available at this hotel.

How close is The Hotel Luzern, Autograph Collection to downtown Lucerne?

The Hotel Luzern, Autograph Collection is 0.3 mi away from Lucerne.

The Hotel Luzern, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 177 reviews" "
Rating 8 - Good. 53 out of 177 reviews" "
Rating 6 - Okay. 16 out of 177 reviews" "
Rating 4 - Poor. 6 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Kathleen

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.
Stayed 1 night in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent helpful and friendly staff
The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff are amazing they are friendly and very helpful.
Stayed 1 night in Aug 2019

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel different concept.
It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

10/10 Excellent

Laramie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary
Great stay in our way back to Zurich. Contemporary hotel.
Stayed 1 night in Nov 2018

8/10 Good

Mei Tuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station and special design
Very close to Lucern main station and need to walk 20 mins to old town. Overall quite comfortable esp the bed. Not a cosy room but quite modern and stylish.
Stayed 3 nights in Oct 2018