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4.0 out of 5

"The hotel staff is excellent. Very well located, minutes walking from train station and old town. Rooms are well appointed and the view to the lake i ... " More

By a verified traveler on Mon 01 Aug 2016

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Hotel Description

5-star luxury hotel near Chapel Bridge

Heart of Lucerne

Within a 10-minute walk of this Old Town Lucerne hotel, you'll find Chapel Bridge and Lion Monument. Also, KKL Lucerne is within half a mile (1 km) and Swiss Transportation Museum is within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and a gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the sauna, bar/lounge, and limo/town car service.

Free WiFi, flat-screen TVs

The 101 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include wired Internet, minibars, and flat-screen TVs with cable channels.

Deluxe Double Room City View

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 2 Max
$343* Per night/room Jan 26 - Jan 27

Style Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Lucerne Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Double Room Lake View

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 2 Max

Lifestyle Junior Suite

Bed Count room.options.bedSize.TrundleBed.Singular Maximum Occupancy 3 Max

Lifestyle Living Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Schweizerhof Luzern ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Schweizerhof Luzern

Everyone (1) Couples (1)
4 out of 5

Beautiful property, best location and view.

Pros: Location, category, service.
The hotel staff is excellent. Very well located, minutes walking from train station and old town. Rooms are well appointed and the view to the lake is breath taking.

Posted by on Aug 1, 2016

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4 out of 5

Nice hotel close to Luzern attractions.

Pros: We loved the beautiful lake view from our room and the elegance of the hotel.
Cons: The bed's mattress was not as firm as it should have been and didn't have individual duvets like most Swiss hotels.
Location: Hotel Schweizerhof is walking distance to the train station and most tourist attractions.
We had a nice Standard room with a lovely view of Lake Luzern. The staff was friendly and helpful and the rooms well appointed.

Posted by , from San Francisco on Jul 6, 2015

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About the Hotel Schweizerhof Luzern

Location Schweizerhofquai, Lucerne, LU 6002

Property Features

Hotel Schweizerhof Luzern offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Schweizerhof Luzern. For a fee, parking is available. This 5-star Lucerne hotel is smoke free.

  • 101 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1845
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lucerne Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Schweizerhof Luzern offers 101 accommodations with minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 105-cm flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

Pavillon - This restaurant serves lunch and dinner.

Galerie - This restaurant serves breakfast, lunch, and dinner. Open daily.

VILLA Schweizerhof - Overlooking the garden, this restaurant specializes in regional cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily.

  • Body treatments
  • Facial treatments
  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 90.0 per day.

Pet Policy

  • Pets: CHF 20.00 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CHF 25 and CHF 35 per person (approximately)
  • Fee for in-room wired Internet: CHF 6.00 per day (rates may vary)
  • Fee for wired Internet in public areas: CHF 6.00 per day (rates may vary)
  • Self parking fee: CHF 30.00 per night (in/out privileges)
  • Valet parking fee: CHF 30.00 per night
  • Pet fee: CHF 20.00 per pet, per night
  • Rollaway bed fee: CHF 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Luzern Schweizerhof
  • Hotel Schweizerhof
  • Hotel Schweizerhof Luzern
  • Hotel Schweizerhof Luzern Lucerne
  • Luzern Schweizerhof
  • Luzern Schweizerhof Hotel
  • Schweizerhof
  • Schweizerhof Hotel
  • Schweizerhof Luzern
  • Schweizerhof Luzern Lucerne
  • Schweizerhof Luzern Lucerne
  • Hotel Schweizerhof Luzern Hotel
  • Hotel Schweizerhof Luzern Lucerne
  • Hotel Schweizerhof Luzern Hotel Lucerne

You should know

  • Up to 3 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.