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Altstadt Hotel Magic Luzern

3.0 star property
3-star adults-only hotel near Chapel Bridge

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Photo gallery for Altstadt Hotel Magic Luzern

1 bedroom, minibar, in-room safe, individually decorated
King Suite | Room amenity
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Brandgässli 1, Lucerne, LU, CH-6004
  • Lucerne Town Hall
    ‪1 min walk‬
  • Chapel Bridge
    ‪2 min walk‬
  • KKL Lucerne
    ‪6 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Swiss Chalet

1 bedroom, minibar, in-room safe, individually decorated

Swiss Chalet

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Suite

1 bedroom, minibar, in-room safe, individually decorated

Honeymoon Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 1066 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Mystic Room

1 bedroom, minibar, in-room safe, individually decorated

Mystic Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pirate Room

1 bedroom, minibar, in-room safe, individually decorated

Pirate Room

8.0 out of 10
Very good
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lotus Room

1 bedroom, minibar, in-room safe, individually decorated

Lotus Room

7.8 out of 10
Good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Angel Room

Hair dryer, towels

Angel Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Aladin Room

1 bedroom, minibar, in-room safe, individually decorated

Aladin Room

7.6 out of 10
Good
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Symphony Room

1 bedroom, minibar, in-room safe, individually decorated

Symphony Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Egypt Room

1 bedroom, minibar, in-room safe, individually decorated

Egypt Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Barock Suite

Barock Suite | 1 bedroom, minibar, in-room safe, individually decorated

Barock Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Room amenity

King Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lionheart Suite

1 bedroom, minibar, in-room safe, individually decorated

Lionheart Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Farmer Room

1 bedroom, minibar, in-room safe, individually decorated

Farmer Room

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lucerne

Heart of Lucerne.With a stay at this Old Town Lucerne hotel, you'll be steps from Chapel Bridge and Lucerne Town Hall. Rosengart Collection and Saint Peters Church are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.0 miles
  • Chapel Bridge - 2 min walk - 0.1 miles
  • KKL Lucerne - 6 min walk - 0.4 miles
  • Lion Monument - 9 min walk - 0.5 miles
  • Chateau Guetsch - 13 min walk - 0.7 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Zurich Airport (ZRH) - 62 min drive

Restaurants

  • ‪Mr. Pickwick Pub Luzern - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Stadtkeller Swiss Folkore Restaurant - ‬3 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬1 min walk

About this property

Altstadt Hotel Magic Luzern

3-star adults-only hotel near Chapel Bridge
Altstadt Hotel Magic Luzern offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Altstadt Hotel Magic Luzern also features laundry facilities, dry cleaning/laundry services, and shopping on site. For a fee, parking is available.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 13 guestrooms or units
  • 4 levels
  • Built in 1500
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
Altstadt Hotel Magic Luzern offers 13 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided.

This Lucerne hotel provides complimentary wireless Internet access. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Lobby sitting area

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  • Free WiFi
  • Restaurant
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4.6 out of 5, Wonderful, 1,000 reviews
$382 nightly
The price is $409
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 per person

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • 26-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
The check-in location differs from the property location; go to: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out.
Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Altstadt Hotel Magic Luzern

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23 per person
  • Valet parking fee: CHF 32 per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Magic Hotel
Magic Hotel Lucerne
Magic Lucerne
Altstadt Hotel Magic Lucerne
Altstadt Hotel Magic
Altstadt Magic Lucerne
Altstadt Magic
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Magic Luzern
Altstadt Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel
Altstadt Hotel Magic Luzern Lucerne
Altstadt Hotel Magic Luzern Hotel Lucerne

Frequently asked questions

How close is Altstadt Hotel Magic Luzern to the airport?

Altstadt Hotel Magic Luzern is 41.8 mi (62-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

Does Altstadt Hotel Magic Luzern have an airport shuttle?

Airport shuttle services are not available at Altstadt Hotel Magic Luzern.

How close is Altstadt Hotel Magic Luzern to the beach?

This hotel is 11.1 mi (14-min drive) from Seebad Eich.

Does Altstadt Hotel Magic Luzern offer free breakfast?

Free breakfast isn’t provided at Altstadt Hotel Magic Luzern, but buffet breakfast is offered for a fee of CHF 23 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Altstadt Hotel Magic Luzern?

No, there is no casino at this hotel, but Grand Casino Lucerne (12-min walk) is nearby.

What time is check-in at Altstadt Hotel Magic Luzern?

Check-in start time: 3 PM; Check-in end time: 11 PM.

Is there free parking at Altstadt Hotel Magic Luzern?

Free parking is not available at this hotel. Valet parking is available for CHF 32 per day.

Does Altstadt Hotel Magic Luzern have a pool?

Altstadt Hotel Magic Luzern does not have a pool.

Does Altstadt Hotel Magic Luzern have a spa?

There are no spa services available at this hotel.

How close is Altstadt Hotel Magic Luzern to downtown Lucerne?

Altstadt Hotel Magic Luzern is 0.1 mi away from Lucerne.

Altstadt Hotel Magic Luzern Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 930 reviews
Rating 8 - Good. 370 out of 930 reviews
Rating 6 - Okay. 155 out of 930 reviews
Rating 4 - Poor. 58 out of 930 reviews
Rating 2 - Terrible. 48 out of 930 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Room was comfortable and clean. We loved the Jacuzzi. Hotel was close to every we wanted to visit
Stayed 1 night in May 2025

6/10 Okay

juan C

Disliked: Staff & service
Front desk Clerk RUDE acted irritated to help me Check in and explain how to get to my room, that was detached from the Hotel.
Stayed 2 nights in May 2025

6/10 Okay

N

Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Altstadt Magic in Luzern. The hotel is right in the heart of old town and less than a 10 minute walk to anything you would want to see. The staff were all friendly and helpful especially Ekaterina who helped us to get our lost luggage from the airline. She was very communicative throughout the process. The room itself had a balcony with a breathtaking view of the surrounding mountains
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Stayed 5 nights in May 2025

8/10 Good

Tien Dung

Traveled with partner
Liked: Cleanliness, staff & service
Great convenient location. H see vé to to main Hotel Krone for check-in, do not go direct to hotel Magic.
Stayed 3 nights in May 2025

4/10 Poor

MAHENDRA KUMAR

Traveled with family
Disliked: Staff & service, property conditions & facilities
Room without a view. The roof is so slanting that most of the time you have to crouch and crawl. Very poor internet and WiFi signals.
Stayed 3 nights in May 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice everything
Stayed 1 night in Apr 2025

6/10 Okay

Cristi

Liked: Cleanliness
The Symphony room was close to restaurants, the river, shopping, etc. Unfortunately the room is above a restaurant so it frequently smelled of onions. Lack of air con means opening the window allowing the staff smoking area air to waft in. Beds were fine. Room did have refrigerator. No other amenities.
Stayed 2 nights in Apr 2025

4/10 Poor

Terry

Traveled with group
Hard to find the hotel that we were staying in. Check in was at another hotel.
Stayed 1 night in Apr 2025

8/10 Good

Benigno

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

6/10 Okay

Stanley

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Vincent

Stayed 1 night in Apr 2025

6/10 Okay

XiaoMing

Traveled with family
Liked: Cleanliness, staff & service
Check in was bad, gust have to go to different hotel to check in and checkout. Not water pot in the room, shower is very slow
Stayed 1 night in Apr 2025

6/10 Okay

Jemmel

Liked: Cleanliness

Great location

Absolutely great location Only downfall is that you have to checkin and out 120 metres away at the Krone hotel.no phone to call reception you have to communicate through WhatsApp. Room got very hot but you can’t even control temperature, as it’s regulated. Also no English subtitles on tv , that’s regulated too . Otherwise great location .Every room has a theme which is a great idea. Staff were friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Theresa

Stayed 2 nights in Mar 2025

6/10 Okay

Alexander, chula vista

Traveled with family
Liked: Cleanliness
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Shafik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is excellent, however driving car is not advisable.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Novelty isn't always enjoyable

First the good - reliable warm shower a god send in winter, mattress is the firmer and harder kind (a delight for me but not for all), breakfast at Krone Hotel is an absolute highlight with a humble but hearty spread that's affordable and comes with amazingly warm service. BUT, room is in proximity to a super loud clock tower that chimes every 15 minutes ALL THROUGH the night. There is no air conditioning in the room, relying purely on the windows to let in cool air during winter and a heating panel below the window but it is not temperature adjustable. And the theme of the room all depends on luck, we got ourselves the Swiss Chalet which we thought those red curtains are super error to begin with and decors with eerie smiles leaves little to be desired.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely outlook from the room and great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk attendant and a lovely spot in the old town.
Stayed 2 nights in Jan 2025

2/10 Terrible

Stephanie, Lake Villa

Stayed 3 nights in Sep 2024

10/10 Excellent

William Robert

Stayed 3 nights in Dec 2024