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5.0 out of 5

"The views of the river and the location are excellent. I definitely will recommend the hotel to anyone that's going to visit the city " More

By a verified traveler on Mon 30 Sep 2019

Hotel Description

4-star luxury hotel perfect for exploring Lucerne

City center retreat

With a stay at this Old Town Lucerne hotel, you'll be steps from Lucerne Town Hall and Rosengart Collection. Mill Bridge and Saint Peters Church are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Valet parking, a terrace, and dry cleaning are also offered.

Free WiFi, iPod docks

In addition to TVs with satellite channels, the 56 guestrooms offer free WiFi and iPod docks. Minibars, room service, and coffee/tea makers are also available.

Double Room, City View (Queenroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$243* Per night/room Sep 26 - Sep 27

Junior Suite, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double or Twin Room, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Romantic Suite, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use, River View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Des Balances ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Des Balances

Couples (1)
5 out of 5
The views of the river and the location are excellent. I definitely will recommend the hotel to anyone that's going to visit the city

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 5, 2019 by Guest Relations Manager

Many thanks for your wonderful review and your kind feedback! We are very happy that you were fully satisfied with your stay. We are looking forward to soon welcoming you back.

5 out of 5
Beautiful view and great location. The staff was very friendly.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jul 1, 2019 by Guest Relations Manager

Thank you a lot for your excellent review and your kind feedback! It is great to hear that you had a lovely time staying with us. We hope to welcome you again very soon.

5 out of 5

Wonderful stay!

Stayed here with my wife for several nights in August. Check in was simple and fast. Very nice and helpful staff -- from beginning of stay, all the way through our time there. The room (we had a suite) was beautiful, and the view out of it was incredible. We enjoyed our stay here as much as we have in any 5 star place across Europe, and I will definitely come back here for another stay. Highly recommended!

Posted by , from Texas on Sep 20, 2012

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5 out of 5

Lovely room with an awesome view

We booked the "modern double room with river views". This turned out to be a spacious, newly renovated room right on top of the Reuss River, with a gorgeous view of the Chapel Bridge and Lucerne. It had a large tiled bathroom with 2 sinks, tub and shower, and a drying rack. The room had laminate floors, a small sitting area, and lots of storage. Front staff was friendly, and the dining staff as well (but we only had drinks at the hotel one afternoon). The location in Lucerene is perfect- right along the river near the old town, lots of restaurants in the area, and a short walk to the train station. I hope we get to stay here again.

Posted by on Sep 25, 2007

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About the Hotel Des Balances

Location Weinmarkt, Lucerne, LU 6004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel Des Balances. Parking is available for a fee. This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • 1970 sq ft of conference space
  • 183 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lucerne Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • One child stays free
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 35 per person (approximately)
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Des Balances
  • Des Balances Lucerne
  • Hotel Des Balances
  • Hotel Des Balances Lucerne
  • Des Balances Hotel
  • Hotel Balances Lucerne
  • Hotel Balances
  • Balances Lucerne
  • Des Balances Hotel
  • Des Balances Lucerne
  • Hotel Des Balances Hotel
  • Hotel Des Balances Lucerne
  • Hotel Des Balances Hotel Lucerne

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.