4.7 out of 5

"We enjoyed our stay. It was very nice hotel. Close to the train station and boat dock. " More

By a verified traveler on Wed 11 Jul 2018

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Hotel Description

4-star hotel near Chapel Bridge

Central Lucerne getaway

You'll be steps from Chapel Bridge and a 5-minute walk from Lucerne Town Hall with a stay at this well-placed hotel. Loewenplatz and KKL Lucerne are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a lobby fireplace are also offered.

Free WiFi, flat-screen TVs

The 161 soundproofed guestrooms offer free WiFi and room service. Other amenities include premium bedding, espresso makers, and flat-screen TVs with satellite channels.

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$186 per night

Standard Room (Grandlit)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room (Grandlit)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Ameron Luzern Hotel Flora ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ameron Luzern Hotel Flora

Everyone (9) Family (1)
5 out of 5
Great location. Easy access to train station, bridge and downtown.

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 24, 2019 by JT

Thank you so much for your recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne and its surroundings. Warm regards, Jessica Ternes and Team

5 out of 5
Fantastic hotel in the perfect location of Lucerne

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 5, 2019 by Jessica Ternes

Thank you for your stay at the AMERON Hotel Flora and for sharing your positive feedback. It is great to read that you enjoyed the location as well as the facilities provided by our hotel. Best regards Jessica Ternes and Team

5 out of 5
We enjoyed our stay. It was very nice hotel. Close to the train station and boat dock.

Posted by on Jul 11, 2018

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Comment from Hotel Management

Jul 12, 2018 by Jessica Ternes and Team

Thank you very much for your most apprecaited feedback. We are very pleased that you had a great time and enjoyed your stay, best regards Jessica Ternes and Team

5 out of 5
It is a very good hotel, very friendly and helpful staff and great location.

Posted by on May 30, 2018

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Comment from Hotel Management

Jun 1, 2018 by Jessica Ternes and the Flora Team

Thank you very much for your very positive feedback. We were delighted to read that you enjoyed your last stays with us and would like to thank you for having taken the time to share your experience at AMERON Hotel Flora. We already passed your magnificent feedback concerning the service of our staff through to our entire team. We hope to have you back soon for your next trip to Lucerne. Warm regards, Jessica Ternes and the Flora Team

4 out of 5

Great find

A clean and comfortable hotel. Staff very helpful. Free wifi. Close to the train station and shopping area.

Posted by , from niagara falls. NY. on Aug 14, 2017

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Comment from Hotel Management

Aug 16, 2017 by Jessica Ternes and Team

We are very pleased that you liked the comfort and cleanliness of our guest rooms and appreciated the complimentary WIFI service. Thank you for underligning the helpful service - we would be delighted to have you soon back staying among us. Sincerely yours, Jessica Ternes and Team

5 out of 5

Great location for visiting Lucerne.

Pros: Location
Cons: Room was a little warm.
Location: Close to Lucerne sights.
Wonderful staff, very helpful and easy check in. Room and hallways very clean. Big tub. Central location, close to train station. Would definitely stay there again.

Posted by on May 19, 2017

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Comment from Hotel Management

May 22, 2017 by Jessica Ternes and Team

Thank you very much for rating our comfort and service 5 stars. Our Air Condition can be regulated 10 degrees below the outside temperature and works only when the window is closed. We have already taken the necessary steps, so that the rooms in the summer months before the arrival of the guests are cooled down. Thanks again for your note.Hope to have the pleasure of welcoming you back – Sincerely yours, Jessica Ternes and Team

5 out of 5

Outstanding location, great rooms, but...

Pros: Location, room quality, beds, just about everything.
Cons: They need more hands on deck when the buses arrive. It is impossible to talk to a desk clerk for a few hours after a tour bus arrives.
Location: Lucerne is just OK and is CRAZY expensive. It's a good place to start a Switzerland trip but bring your money.
I definitely recommend this hotel for Lucerne as the location is outstanding (minutes from Chapel Bridge) and the rooms are very nice, spacious, and clean. The only negatives are the cost of parking - $26/day and the fact that they cater to the river cruise ships. We got there when a Viking Cruise bus arrived and the front desk got barraged by 60+ tourists all waiting to check it. It was mayhem and for the non-cruisers made getting any problems addressed an impossibility. Also, if you have any hope of checking in before 3PM you can absolutely forget it so be prepared.

Posted by , from Atlanta on Sep 5, 2016

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Comment from Hotel Management

Sep 7, 2016 by Jessica Ternes

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

5 out of 5

Nice hotel, close to old town

Nice hotel. Close to trains and city center. Close to many restaraunts.

Posted by , from New Market Al on May 17, 2016

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Comment from Hotel Management

May 20, 2016 by Jessica Ternes and Team

Dear Dave, thank you for your wonderful rating and recommendation. Indeed, we agree - the location is just perfect for sightseeing and shopping. Sunny greetings

4 out of 5

Close walk to bridge and Old Town.Great breakfast!

Pros: Pillow selection was great and the breakfast was wonderful! Latte machine became a staple of our stay.
Cons: Room was dark even with the lights on. They only had lights that hung over the night tables to light the room.
Location: Close walk to bridge and Old Town. Cute toy shop right across the street.
Trendy hotel with good location close to bridge, restaurants and Old Town. The staff was helpful. We were initially assigned a room right of the elevators, but staff helped us move rooms even with a booked hotel. Breakfast was great with lots of healthy selection. Enjoyed the pillow bar as made a comfort from home.

Posted by on Sep 13, 2015

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Comment from Hotel Management

Jan 15, 2016 by J.Ternes

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

4 out of 5
Come in a big bus, a lot of Chinese tourists stay here, which makes the hotel busier. The staffs are nice here. One of the best breakfast I had in my 13 days trip was in there. Room is nice and clean.

Posted by , from Los Angeles on Mar 29, 2015

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Comment from Hotel Management

Apr 9, 2015 by Jessica Ternes

Dear Jessie thank you very much for your compliment about our breakfast quality. This is a big motivation for the team! A warm and welocnming service and your well-being is our aim. We would be happy to welcominmg you back in near future, best regards Jessica Ternes and Team

About the Ameron Luzern Hotel Flora

Location Seidenhofstrasse 5, Lucerne, LU 6002

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 1647 square feet (153 square meters). A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Ameron Luzern Hotel Flora. For a fee, parking is available. This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 161 guestrooms or units
  • 6 levels
  • 1647 sq ft of conference space
  • 153 sq m of conference space
  • Built in 1978
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Zurich (ZRH) (67.6 km / 42 mi)
  • Train station: Lucerne Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ameron Luzern Hotel Flora offers 161 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in March 2017.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Brasserie Flora - This restaurant specializes in Italian cuisine.

Bar & Boulevard - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Ice skating on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for CHF 20.0 per day.

Pets

  • Pets: CHF 25.00 per pet, per night, plus a deposit of CHF 25.00 per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.40 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 22 per person (approximately)
  • Self parking fee: CHF 26 per night
  • Nearby parking fee: CHF 26.00 per night
  • Pet deposit: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Crib (infant bed) fee: CHF 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ameron Flora
  • Ameron Flora Hotel
  • Ameron Flora Lucerne
  • Ameron Hotel
  • Ameron Hotel Flora Lucerne
  • Flora Hotel
  • Hotel Ameron
  • Hotel Ameron Flora

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.