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Hotel Goldener Stern - contactless check-in

2.5 star property
Belle Époque hotel near Swiss Transportation Museum

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Photo gallery for Hotel Goldener Stern - contactless check-in

Exterior
City view from property
Standard Double Room | Down comforters, in-room safe, desk, iron/ironing board
Deluxe Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board
Mountain view

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
35 Burgerstrasse, Lucerne, LU, 6003
  • Chapel Bridge
    ‪5 min walk‬
  • KKL Lucerne
    ‪9 min walk‬
  • Swiss Transportation Museum
    ‪4 min drive‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Deluxe Quadruple Room

  • 377 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Quadruple Room

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Quadruple Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, in-room safe, desk, iron/ironing board

Superior Double Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Double Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lucerne

City center stay.Within the region of this Lucerne hotel, you'll find Swiss Transportation Museum and Mt Rigi.

What's nearby

  • Chapel Bridge - 5 min walk - 0.3 miles
  • Lucerne Town Hall - 5 min walk - 0.3 miles
  • KKL Lucerne - 9 min walk - 0.5 miles
  • Chateau Guetsch - 10 min walk - 0.5 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Zurich Airport (ZRH) - 55 min drive

Restaurants

  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬2 min walk
  • ‪Melissa's Kitchen - ‬1 min walk
  • ‪Suter's Meile - ‬1 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬2 min walk

About this property

Hotel Goldener Stern - contactless check-in

Belle Époque hotel near Swiss Transportation Museum
Hotel Goldener Stern - contactless check-in offers its guests express check-in, express check-out, and an elevator. WiFi is free in public spaces. A complete renovation of Hotel Goldener Stern - contactless check-in was completed in December 2024.

This Belle Époque Lucerne hotel is smoke free.

  • 18 guestrooms or units
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
Hotel Goldener Stern - contactless check-in offers 18 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters. A pillow menu is available. Smart televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

Languages

English, French, German, Italian, Spanish

Similar properties

Interior

The Lubo - self check-in

  • Free WiFi
  • Air conditioning
  • Housekeeping
4.2 out of 5, Very Good, 314 reviews
$317 nightly
The price is $329
Jun 11 - Jun 12
Total includes taxes and fees
The Lubo - self check-in

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • Elevator (24 inch wide door)
  • Hardwood flooring in public areas

Room amenities

Entertainment

  • 42-inch smart TV

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property is also known as

Burgerstrasse 35
Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Hotel
Boutique Hotel Goldener Stern contactless check in
Hotel Goldener Stern - contactless check-in Lucerne
Hotel Goldener Stern - contactless check-in Hotel Lucerne

Frequently asked questions

How close is Hotel Goldener Stern - contactless check-in to the airport?

Hotel Goldener Stern - contactless check-in is 42.3 mi (55-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

Does Hotel Goldener Stern - contactless check-in have an airport shuttle?

Airport shuttle services are not available at Hotel Goldener Stern - contactless check-in.

How close is Hotel Goldener Stern - contactless check-in to the beach?

This hotel is 11.1 mi (14-min drive) from Seebad Eich.

Does Hotel Goldener Stern - contactless check-in offer free breakfast?

Hotel Goldener Stern - contactless check-in does not offer free breakfast.

Is there a casino at Hotel Goldener Stern - contactless check-in?

No, there is no casino at this hotel, but Grand Casino Lucerne (17-min walk) is nearby.

What time is check-in at Hotel Goldener Stern - contactless check-in?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Goldener Stern - contactless check-in?

Free parking is not available at this hotel.

Does Hotel Goldener Stern - contactless check-in have a pool?

Hotel Goldener Stern - contactless check-in does not have a pool.

Does Hotel Goldener Stern - contactless check-in have a spa?

There are no spa services available at this hotel.

How close is Hotel Goldener Stern - contactless check-in to downtown Lucerne?

Hotel Goldener Stern - contactless check-in is 0.3 mi away from Lucerne.

Hotel Goldener Stern - contactless check-in Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 44 reviews
Rating 8 - Good. 11 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 5 out of 44 reviews

8.6/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel only 10 mins from the train station in Luzern. If you like connection then maybe its not the best hotel for you, but the contactless check in was simple and the service via Whats App was great. The xmas night market was just outside the hotel, which made it very magical. Highly recommend staying here.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and the room was clean with sufficient space for two persons. The bed was super comfortable and I didn't miss the human contact at all.
Stayed 2 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very difficult time consuming online check in. Asked for far too much personal information without which we couldn’t gain access. Room incredibly hot despite given fans. No tea spoons, creamer for coffee. Shower soap not working. More expensive than our 4 star 2 room and living room wonderful hotel in Zermatt
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy self check in using Goki app. Many bistros within walking distance for food and drink. Simple bus transportation from Luzern Barnhof
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Too hot , need AC
Stayed 1 night in Aug 2024

6/10 Okay

Jan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Sent an email to management about the accommodations, but never received a reply. Users should understand that no contact check in means no staff on site. Bar downstairs is very noisy. Should have more than one fan available for all the guests at the property.
Stayed 2 nights in Jul 2024

8/10 Good

Nawsheen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Muhibba

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC. Overpriced and horrible place to satay
Stayed 1 night in Jul 2024

6/10 Okay

Pranav

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic accommodation
Stayed 1 night in Jul 2024

4/10 Poor

Kathryn

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Tessa, Arlington

Traveled with family
Liked: Cleanliness, amenities
No AC very hot
Stayed 2 nights in Jun 2024

6/10 Okay

Tim

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel is in a very nice area, convenient for walking around the old town/river area. I was not a big fan of the contactless check-in, would much rather interact with a person for that instead of a computer.
Stayed 2 nights in Jun 2024

8/10 Good

miyoung

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great location. Very easy to self checkin
Stayed 2 nights in Jun 2024

6/10 Okay

Jay

Stayed 2 nights in Jun 2024

2/10 Terrible

diane

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a place for folks with mobility issues—tiny lift, tiny rooms, no air conditioning, two pillows, the list is endless. If you needed a room cheap and convenient to all, this would work, but for most it won’t.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Disliked: Staff & service

Great Location but small room

Location is v gd, near old town. Ez to chk in and chk out by ourselves using a kiosk. However, room was small and it can get stuffy. Our 2nd night, there were many insects. We closed our windows but they came in through the bathroom window that was opened.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lorry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful recommending nearby dining. The walkability to everything made our short visit so enjoyable.
Stayed 2 nights in May 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024