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Altstadt Hotel Krone Luzern

3.0 star property
3-star historic hotel near Swiss Transportation Museum

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Photo gallery for Altstadt Hotel Krone Luzern

Front of property
Daily buffet breakfast (CHF 23 per person)
Reception
Standard Single Room, 1 Twin Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Triple Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(76 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Lucerne

Old Town Lucerne stay.With a stay at this Old Town Lucerne hotel, you'll be steps from Lucerne Town Hall and Rosengart Collection. Mill Bridge and Jesuit Church are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Jesuit Church - 3 min walk - 0.2 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk

About this property

Altstadt Hotel Krone Luzern

3-star historic hotel near Swiss Transportation Museum
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Altstadt Hotel Krone Luzern. Parking is available for a fee.

This 3-star Lucerne hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 5 levels
  • Built in 1800
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Dining venue
Altstadt Hotel Krone Luzern offers 29 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Mar 11 - Mar 12
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

How close is Altstadt Hotel Krone Luzern to the airport?

Altstadt Hotel Krone Luzern is 41.7 mi (61-min drive) away from the Zurich Airport (ZRH) airport, the closest popular airport to the property.

Does Altstadt Hotel Krone Luzern have an airport shuttle?

Airport shuttle services are not available at Altstadt Hotel Krone Luzern.

How close is Altstadt Hotel Krone Luzern to the beach?

This hotel is 11 mi (14-min drive) from Seebad Eich.

Does Altstadt Hotel Krone Luzern offer free breakfast?

Free breakfast isn’t provided at Altstadt Hotel Krone Luzern, but buffet breakfast is offered for a fee of CHF 23 for adults and CHF 16 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Altstadt Hotel Krone Luzern?

No, there is no casino at this hotel, but Grand Casino Lucerne (13-min walk) is nearby.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Altstadt Hotel Krone Luzern?

Free parking is not available at this hotel. Valet parking is available for CHF 32 per day.

Does Altstadt Hotel Krone Luzern have a pool?

Altstadt Hotel Krone Luzern does not have a pool.

Does Altstadt Hotel Krone Luzern have a restaurant?

Yes, there is a restaurant on site.

Does Altstadt Hotel Krone Luzern have a spa?

There are no spa services available at this hotel.

How close is Altstadt Hotel Krone Luzern to downtown Lucerne?

Altstadt Hotel Krone Luzern is 0.1 mi away from Lucerne.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 361 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

callie

Stayed 1 night in Nov 2025

10/10 Excellent

Nhu-Y, San Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
Stayed 2 nights in Nov 2025

6/10 Okay

Nancy

Stayed 2 nights in Nov 2025

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great location. Single room was well outfitted. Recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpful staff. Perfect location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher Gordon, BigBear Lake

Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and excellent location
Stayed 3 nights in Oct 2025

8/10 Good

Sheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Thank you for the personal touch
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew Alan

Liked: Staff & service, amenities
Quite large room comfortable bed sufficient towelling.Coffee maker A1!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
D
Stayed 1 night in Oct 2025

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be sure to ask about any construction in or around the property before booking.”
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to various parts of Lucerne
Stayed 5 nights in Oct 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very walkable to visit the city
Stayed 2 nights in Oct 2025

6/10 Okay

Lachlan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Request ignored

This was a very nice hotel, but I booked months in advance and requested two twin beds as I was staying with my mother. I ended up sleeping on the floor because they didn’t organise two twin beds. Very disappointed after a long drive. My back is hurting today and I paid $360AUD for one night
Stayed 1 night in Oct 2025

8/10 Good

doreen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but room was very hot on fourth floor. They told us the only way to cool it down was to open the windows. Too noisy at night to keep them open while sleeping
Stayed 2 nights in Oct 2025

2/10 Terrible

Jaskaran

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Loved the location of the Hotel. We were happy that they had valet parking. Our room was clean and management was very helpful with our stay. We loved Lucerne.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Evelyne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Nathalie

Stayed 2 nights in Sep 2025

10/10 Excellent

Joan Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Close to shopping, restaurants and historic sights. We loved it!
Stayed 2 nights in Sep 2025

4/10 Poor

Linda

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Because there was no air conditioning, we had to open windows (it does cool off nicely at night) and leave drapes open. Room was facing the square and a huge construction project was going on next door. If we managed to fall asleep over the noise of the small room fan provided by the hotel, we were awakened in the very early morning by the incredible noise of hammering, trucks, cranes, delivery vehicles—you get the picture. This started at 6 am. Probably got a very light 6 hours of sleep in two nights. Room was huge, had an extra twin bed? Okay bathroom. Front desk staff efficient. Couldn’t wait to check out and get a good nights sleep anywhere else. PS: I always check for elevators and AC when I book hotels overseas. I like the small boutique hotels for their charm and character. I might have missed the lack of air but . . . This hotel also lacked charm and character. Ver, very disappointing.
Stayed 2 nights in Aug 2025