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4.7 out of 5

"The staff were so kind, friendly and very helpful! Amazing view of the Chapel Bridge! Amazing location! Very clean and nice room. " More

By a verified traveler on Mon 10 Dec 2018

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Hotel Description

3-star hotel near Chapel Bridge

Heart of Lucerne

At this Old Town Lucerne hotel, you'll be steps from Chapel Bridge and within a 15-minute walk of Lion Monument. Also, KKL Lucerne is within half a mile (1 km) and Swiss Transportation Museum is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. A terrace, a computer station, and dry cleaning are also on offer.

Free WiFi, flat-screen TVs

The 45 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free newspapers. Other amenities include hair dryers, safes, and showers.

Double Room, City View (10m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$174* Per night/room Jan 28 - Jan 29

Double Room, Balcony, River View (12m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double or Twin Room, 1 Double Bed with Sofa bed, River View (19m², big balcony)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double or Twin Room, 1 Double Bed with Sofa bed, Balcony, River View (21m²)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, City View (14m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony, City View (12m²)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Des Alpes Luzern ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Des Alpes Luzern

Everyone (3)
4 out of 5
The staff were so kind, friendly and very helpful! Amazing view of the Chapel Bridge! Amazing location! Very clean and nice room.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 18, 2018 by Your des Alpes Team

Dear Guest Thank you so much for letting us welcome you to our house. Your feedback is very important to us. We hope to welcome you another time again. Best regards

5 out of 5

Perfect location for sights

Pros: We walked from train station to hotel in a few minutes, then walked every place else. We could see the lake from our hotel window.
Location: Beautiful historic city
We were allowed to check in early. Staff was professional and friendly. Breakfast was good. Lovely location, except street noises at night... Didn't bother us since we were tired by that time.

Posted by on Jun 17, 2017

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5 out of 5

Very nice Hotel, friendly staff, nice restaurant.

Pros: as above
Location: Great location, and plenty to see and do.
Very good experience, parking was a little far away to be lugging luggage, but the overall experience was very good, and would definitely recommend it for its locality and cleanliness and friendly service.

Posted by , from England on May 13, 2016

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4 out of 5

Good room for the price and area

Pros: Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
The room was definitely very nice for the price and comparable size with other European hotel rooms. I was disappointed that I couldn't check in early since I was able to check in early everywhere else on my trip. Great location - right on the river. Easy to walk to and find from the train station. Great breakfast view but slim options on food.

Posted by , from Colorado on Apr 14, 2011

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5 out of 5

great hotel and location

I stayed here for two nights in August 2009. The hotel directions from the train station were perfect. It is ideally located in the main area of town overlooking the river within walking distance of the main points of interest. The room was comfortable and the overall price was good. Breakfast was exceptional buffet-style and you could sit on the deck overlooking the river. The staff was friendly and helpful. When I go back to Lucerne some day I would definitely stay here and highly recommend it!

Posted by on Aug 11, 2009

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5 out of 5

Hotel des Alpes was great

It was just across the bridge from the train station, and very easy to find. You can actually see it as you cross the bridge.The accomondations were very nice, and the staff was helpful. They held my luggage on the day of my arrival and the day of my departure. The breakfast on the balcony overlooking Lake Lacerne was delightful. One word of warning, when you leave the table, cover your bread. The birds are very friendly, and very hungry in the morning. Breakfast was my favorite part! The hotel was in walking distance of all the major attractions, many resturants and shops. I highly recommend this hotel for its ideal location, service and charm.

Posted by on Sep 2, 2008

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About the Des Alpes Luzern

Location Furrengasse 3, Lucerne, 6004

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Des Alpes Luzern. This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Lucerne Station (0.3 km / 0.2 mi)

Room Amenities

Des Alpes Luzern offers 45 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Des Alpes Luzern has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 10:00 PM. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up.

As an alternative to proof of COVID-19 vaccination or a negative PCR test, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.

The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up.

  • One child stays free
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for negative COVID-19 test result requirement: 16
  • Minimum age for proof of COVID-19 vaccination requirement: 16
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpes Lucerne Hotel
  • Alpes Hotel
  • Alpes Lucerne
  • Des Alpes Lucerne
  • Des Alpes Hotel
  • Alpes Luzern Hotel
  • Alpes Luzern
  • Des Alpes
  • Alpes Luzern Hotel Lucerne
  • Alpes Luzern Lucerne
  • Des Alpes Luzern
  • Des Alpes Luzern Hotel
  • Des Alpes Luzern Lucerne
  • Des Alpes Luzern Hotel Lucerne

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.