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Hotel Santa Fe by Villa Group

2.5-star property
Av. Ignacio Zaragoza esq. Obregon, Cabo San Lucas, BCS 1-855-201-7819

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2.0 out of 5
See all 4 Travelocity Reviews

"We had a great time here. The hotel offers a delicious breakfast for relatively cheap, and the attached deli/store is convenient for water, sunscreen, ... " More

By a verified traveler on Sun 26 Mar 2017

Points Of Interest

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Hotel Description

Hotel near Puerto Paraiso Mall in Cabo San Lucas

Downtown Cabo San Lucas stay

Within a 15-minute walk of this Downtown Cabo San Lucas hotel, you'll find Puerto Paraiso Mall and Marina Cabo San Lucas. Also, Plaza Bonita Mall is within half a mile (1 km) and Land's End is within 3 miles (5 km).

Poolside dining

A restaurant and an outdoor pool are featured at this hotel. WiFi in public areas is free. An area shuttle, a casino shuttle, and laundry facilities are also offered.

Free WiFi, kitchenettes

The 51 guestrooms feature kitchenettes with dishwashers, as well as free WiFi and LED TVs with cable channels. 24-hour room service, minibars, and ceiling fans are also available.

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$39* Per night/room Sep 30 - Oct 1

Family Studio 2beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 2 Queen Beds, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Santa Fe by Villa Group ratings based on 4 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Santa Fe by Villa Group

Everyone (4)
1 out of 5

Santa Fe

Pros: Nothing !!
Cons: All of it.
Location: The area around it was so so. It was 5-6 blocks from main part of town.
The pictures of the Hotel look great . Its nothing like the pictures. When we got there no one could speak English. The room they gave us was already used by someone.They gave us other room which was to have a queen bed but was a full. The room was not clean and had bugs and the locks on the door insecure. Could not leave any valuables in the room as it had no safe .Did not feel safe leaving our things there.The pool had 2 chairs around it and was shaded. Found another Hotel and moved.

Posted by , from Yuba City Ca on Dec 31, 2017

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Comment from Hotel Management

Jan 6, 2018 by Front Desk Manager

We appreciate the time you have taken to write your valuable review regarding your stay with us, likewise we want to thank your comments about our facilities. We regret the inconveniences presented during your stay, all the comments of our guests are important for us since they help us to improve continuously, We realy sorry about you not feel safe during the time of your stay.

1 out of 5

HOTEL IS TOO OLD

Pros: NOTHING
Cons: EVERYTHING
Location: LOCATION IS OK
IT WAS THE WORST HOTEL I EVER STAY IN, BEDROOM WILL FLOOD WHEN WE TAKE SHOWER, THEY MOVE US TO A SECOND ROOM A/C DID NOT WORK, THEY MOVE US TO A THRD ROOM SHOWER DID NOT WORK WELL WE OPEN THE WATER AND WATER DID NOT FLOW WELL.

Posted by , from ONTARIO CALIF. on Jul 18, 2017

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2 out of 5

It's old and outdated... very busy too much people

The place is dirty and old not kept up at all and cheap looking.. I'm sure they might have bed bugs. Totally not what the picture on the internet shows before booking the trip on Travelocity. I don't recommend the stay there cause it's also very busy and you can hear other thru the walls as if they are paper thin. I was not pleased with the place at all!

Posted by , from sn diego on Jul 17, 2017

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4 out of 5

Inexpensive hotel, good quality and location

We had a great time here. The hotel offers a delicious breakfast for relatively cheap, and the attached deli/store is convenient for water, sunscreen, etc. The hotel is in town and away from all the ritzy resorts which means there are very delicious, authentic (and cheap!!) restaurants nearby. Definitely stay here if you want to avoid the tourist areas. That being said, its about a 10 minute walk to the marina/beach/clubs so you're not too far away from the main attractions of the town. We'll be staying here next time we come to Cabo!

Posted by , from Seattle, WA on Mar 26, 2017

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About the Hotel Santa Fe by Villa Group

Location Av. Ignacio Zaragoza esq. Obregon, Cabo San Lucas, BCS 23450

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected.

Property Features

There's a restaurant on site, as well as a coffee shop/café. WiFi is free in public spaces. A meeting room and limo/town car service are available. Event space at this hotel measures 861 square feet (80 square meters). A beach shuttle and a roundtrip airport shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Santa Fe by Villa Group. The hotel can provide concierge services and a complimentary grocery shopping service. Smoking is allowed in designated areas at this Cabo San Lucas hotel.

  • 1 building
  • 51 guestrooms or units
  • 4 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1994
  • Dining venue
  • Coffee shop
  • Childcare (surcharge)
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Onsite shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge) , Free parking nearby

Transport

  • Airport: Los Cabos Intl. Airport (SJD) (44.2 km / 27.5 mi)
  • Property shuttles: Airport shuttle, area shuttle, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, casino shuttle, and shopping center shuttle
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Santa Fe by Villa Group offers 51 accommodations with minibars and complimentary toiletries. Kitchenettes offer cookware/dishes/utensils and dishwashers. Bathrooms include showers. This Cabo San Lucas hotel provides complimentary wireless Internet access. LED televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchenette
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:30 AM.

Regional Cuisine Deli - This poolside family restaurant specializes in regional cuisine and serves breakfast only. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Surfing/boogie boarding nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please contact the hotel in case of early arrival in the morning.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Santa Fe by Villa Group

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per stay for guests under 22 years old staying between 1 January - 31 December
  • Cash Breakage deposit: MXN 1000 per stay for guests under 22 years old staying between 1 January - 31 December

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 65 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fe Hotel
  • Fe Santa
  • Hotel Fe
  • Hotel Santa
  • Hotel Santa Fe by Villa Group
  • Santa Fe
  • Santa Fe Hotel
  • Santa Hotel
  • Hotel Santa Fe Villa Group Cabo San Lucas
  • Hotel Santa Fe Villa Group
  • Santa Fe Villa Group Cabo San Lucas
  • Santa Fe Villa Group
  • Santa Fe By Group Cabo Lucas
  • Hotel Santa Fe by Villa Group Hotel
  • Hotel Santa Fe by Villa Group Cabo San Lucas
  • Hotel Santa Fe by Villa Group Hotel Cabo San Lucas

You should know

  • Hotel Santa Fe by Villa Group offers transfers from the cruise terminal and ferry terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.