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Hacienda Encantada Resort & Residences

4.5-star property
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS 1-855-201-7819

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4.4 out of 5
Excellent!
See all 42 Travelocity Reviews

"The staff and the food were amazing, I paid for the all inclusive and could not believe how amazing the food was. I will definetly return to this reso ... " More

By a verified traveler on Wed 10 Feb 2021

Points Of Interest

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Hotel Description

4.5-star beach hotel near Monuments Beach

Oceanside stay

You'll be within 3 miles (5 km) of Monuments Beach and 6 miles (10 km) of Las Viudas Beach with a stay here. Santa Maria Beach is within 6 miles (10 km) and Marina Cabo San Lucas is within 9 miles (15 km).

Luxury amenities

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this luxury hotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and barbecue grills are available on site.

Free WiFi, plasma TVs

The 222 individually decorated guestrooms offer free WiFi and 24-hour room service. Plasma TVs come with digital channels, and other amenities include furnished balconies or patios and coffee/tea makers.

Luxury Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$178* Per night/room Jul 12 - Jul 13

Surprise Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Master Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

Bed Count 2 King Beds Maximum Occupancy 10 Max

Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

Bed Count 1 King Bed Maximum Occupancy 8 Max

Hacienda Encantada Resort & Residences ratings based on 42 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hacienda Encantada Resort & Residences

Everyone (10) Business (1) Family (2)
5 out of 5
The staff and the food were amazing, I paid for the all inclusive and could not believe how amazing the food was. I will definetly return to this resort again. Also of note is that they have a free shuttle service to their sister property and back in the marina and was also able to eat and drink there with my plan.

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 11, 2021 by Klaribel Martinie. Concierge Desk

Dear Guest, What an amazing and kind review! We truly appreciate all your comments, thank you for taking a few minutes to share your experience. Looking forward to welcome you back soon. All the best

5 out of 5

Posted by on Jan 18, 2021

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Comment from Hotel Management

Jan 29, 2021 by Klaribel Martinie. Concierge Desk

Dear Guest, Thank you very much for your feedback! We hope to see you in the future again!

5 out of 5
Awesome staff and facilities! Great job to Eder at check in, Marcos our cart driver for hauling our luggage and groceries, Carlos as our waiter and Manny as concierge. You all are awesome and do an awesome job!

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 4, 2020 by Alondra Talamantes Front Desk Manager

What an amazing and kind review! We truly appreciate all your comments, thank you for taking a few minutes to share your experience. Looking forward to welcoming you back soon. All the best

5 out of 5
The staff at Hacienda Encantada were absolutely fantastic. They were accommodating and helpful in every way. Food at the resort is great. What we learned when we got there was that the sister resort, Marina Fiesta, was in downtown Cabo, so there were shuttles all day going back and forth and if you're a part of the All-Inclusive, it applies to the restaurants and bars at Marina Fiesta. The view of Hacienda Encantada was gorgeous but you cannot swim on the beach because it is rocky. For the spa, you must pay for a service to use it. I know other resorts have saunas or relaxing pools in their spa that is free of use if you want to, this one doesnt. Overall we were so happy with our stay here!

Posted by on Jul 31, 2019

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Comment from Hotel Management

Jul 31, 2019 by Brendaly Mah

Dear guest, First of all I would like to personally thank you for the preference to our beautiful Hacienda Encantada Resort & Residences, thank you for staying with us. We appreciate your feedback! Because your comments are what make us better each day. We are looking forward for your next visit!

5 out of 5

Posted by on Apr 19, 2019

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Comment from Hotel Management

Apr 20, 2019 by Alondra Talamantes

Thank you very much for your stay at Hacienda Encantada Resort & Residences. We will be waiting for your next vacations.

5 out of 5
V very clean Modern lots of restaurants and bars beautiful pools large property very well put together modern lots of restaurants and bars beautiful pools large property very well put together ery nice, we would Recommend it to anyone

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 12, 2019 by Alondra Talamantes Concierge

First of all I would like to personally thank you for the preference to our beautiful Hacienda Encantada Resort & Spa, Thank you for your feedback. We are looking forward for your next visit!

4 out of 5
Food was great! Phase 3 pool was best pool. Amazing scenery. Staff great. Entertainment staff Fernan was so great with the kids! Would definitely go baxk

Posted by on Jul 6, 2018

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Comment from Hotel Management

Jul 9, 2018 by The Management

Dear guest, we're so happy to hear you enjoyed your stay, it is always a pleasure to welcome you at your home Sweet Hacienda! Thank you so much for the kind words and awesome review, we truly appreciate all your comments. We look forward to see you soon. All the best.

5 out of 5

Beautiful hotel for our stay!

The staff was exemplary, the room clean and comfortable with all amenities to make your stay enjoyable.

Posted by , from Dallas, TX on Jun 7, 2017

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Comment from Hotel Management

Jun 16, 2017 by Armando Briseno CM

Always ready to serve you. Thank you for your visit.

5 out of 5

Amazing!

Pros: The hospitality from all staff was above and beyond. The pictures used on their site are what you actually see...beautiful!
Location: Hotel provides a shuttle to the downtown area where there is shopping and many food choices.
This was honestly the most perfect vacation imaginable! The view, the room, the pools, the staff, and all the accommodations were above and beyond what was expected. Will definitely be back and highly recommend. Great rest and relaxation vacation!

Posted by on Apr 23, 2017

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5 out of 5

Never a bad stay!

We absolutely love Cabo in January and February. The resort is always very welcoming, the staff is always warm, inviting and helpful. This visit we opted to do all inclusive.. the food is WONDERFUL, and there are plenty of options! The only bad thing, and maybe this is a seasonal thing since its not too busy, is the restaurants are closed on certain days, so you really have to monitor where you are going that evening. Shuttle service to the marina area was always prompt and comfortable. Our room, was always clean and inviting! The staff. I can't say enough about the staff. It was very difficult to come home.....

Posted by , from Oregon on Jan 22, 2017

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About the Hacienda Encantada Resort & Residences

Location Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS 23410

All-inclusive Details

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Not included

  • Gratuities
  • Taxes

  • Gratuities not included
  • Taxes not included

Property Features

Some rates at Hacienda Encantada Resort & Residences are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hacienda Encantada Resort & Residences you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, an outdoor tennis court, and a spa tub. Free self parking and valet parking are available. This 4.5-star Cabo San Lucas hotel is smoke free.

  • 222 guestrooms or units
  • 5 levels
  • 3 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Built in 2007
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 15 km, and casino shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Hacienda Encantada Resort & Residences offers 222 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 50-inch plasma televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Cabo San Lucas hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio (furnished)
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Las Marias Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Kayaking nearby
  • Scuba diving nearby

Spa Services

Holistic Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 12
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 270.0 per night.
  • Cribs (infant beds) are available for MXN 270.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hacienda Encantada Resort & Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 450 for adults and MXN 231 for children (approximately)
  • Airport shuttle fee: MXN 1700.00 per vehicle (one-way)
  • Crib (infant bed) fee: MXN 270.0 per night
  • Rollaway bed fee: MXN 270.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Encantada
  • Hacienda Encantada Cabo San Lucas
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort Cabo San Lucas
  • Hacienda Encantada Hotel Cabo San Lucas
  • Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
  • Hacienda Encantada Resort And Spa
  • Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
  • Hacienda Encantada Resort Residences
  • Hacienda Encantada Resort
  • Hacienda Encantada Resort & Residences Hotel
  • Hacienda Encantada Resort & Residences Cabo San Lucas
  • Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
  • Hacienda Encantada Resort A La Carte All Inclusive Optional

You should know

  • Hacienda Encantada Resort & Residences offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.