8/10 Good
Vanessa
Traveled with partner
Oct 11, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
This is a brand-new hotel that just opened in early September, so it’s understandable that they’re still finding their rhythm. The staff is very attentive, and the rooms were clean and comfortable.
My main drawback was that the TV wasn’t a smart TV — it only had local channels, which felt a bit outdated. I also experienced a slight language barrier with some of the front desk staff, which makes sense since the hotel is in Koreatown.
Upon check-in, I didn’t have hand soap in my room. When I went downstairs to ask for some, the staff seemed puzzled and gave me the impression that I was asking for extra rather than missing an item. I later realized they charge for certain toiletries, which explained their confusion — but it could have been communicated more clearly.
The next day, I ran out of body wash (it hadn’t been filled completely), and when I asked for more, they told me that the hand soap and body soap were the same product. They were correct — I looked up the brand — but the way it was explained came off a bit curt, especially since the room should’ve been stocked properly to begin with.
Valet parking is $45 per night, which I personally think is excessive for such a small lot. There’s plenty of nearby street and garage parking, and we were able to avoid paying for three nights, saving over $100 — so definitely explore other options before paying for valet.
Overall, it’s a clean, modern hotel with good service, but they’re still ironing out some details.
Vanessa
Stayed 3 nights in Sep 2025
