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Trafalgar Square by Excel Apartments

4.0 star property
4-star apartment near Leicester Square

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Luxury Apartment | Living area | 32-inch flat-screen TV with digital channels, TV
Luxury Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Luxury Apartment | Living area | 32-inch flat-screen TV with digital channels, TV
Luxury Apartment | Terrace/patio
Luxury Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Free WiFi

Explore the area

View in a map
43a Chandos Place, London, England, WC2N 4HS
  • Place, Leicester Square
    ‪3 min walk‬
  • Place, Trafalgar Square
    ‪4 min walk‬
  • Place, Piccadilly Circus
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Deluxe Apartment

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • 340 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Apartment

2 bedrooms, iron/ironing board, free WiFi, bed sheets

Luxury Apartment

  • 549 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet friendly
  • Free WiFi
  • Air conditioning
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The price is $467
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About the neighborhood

London

Heart of London.At this London City Centre apartment, you'll be well placed to visit Leicester Square and Trafalgar Square, both within a 5-minute walk. Piccadilly Circus and Covent Garden Market are also within half a mile (1 km).
View more Apartments in LondonOpens in a new window

What's nearby

  • Leicester Square - 3 min walk - 0.2 miles
  • Trafalgar Square - 4 min walk - 0.3 miles
  • Piccadilly Circus - 7 min walk - 0.4 miles
  • Big Ben - 14 min walk - 0.8 miles
  • London Eye - 15 min walk - 0.8 miles

Getting around

  • Charing Cross Underground Station - 2 min walk
  • Charing Cross Station - 3 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪The Harp - ‬1 min walk
  • ‪Marugame Udon - ‬1 min walk
  • ‪The Chandos - ‬1 min walk
  • ‪Café In The Crypt - ‬2 min walk
  • ‪Notes Music & Coffee - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Trafalgar Square by Excel Apartments

4-star apartment near Leicester Square
  • 3 guestrooms or units
  • No smoking on site
Trafalgar Square by Excel Apartments offers 3 accommodations with all-in-one washer/dryers and hair dryers. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

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Exterior
Citadines Trafalgar Square London
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 3,780 reviews
$227 nightly
The price is $272
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Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Laundry

  • All-in-one washer/dryer

Comfort

  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board

Location highlights

  • In a shopping district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 25

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 350 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

StayInn Trafalgar Square
Trafalgar Square by Excel Apartments London
Trafalgar Square by Excel Apartments Apartment
Trafalgar Square by Excel Apartments Apartment London

Frequently asked questions

How close is Trafalgar Square by Excel Apartments to the airport?

Trafalgar Square by Excel Apartments is 9.9 mi (44-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Trafalgar Square by Excel Apartments have an airport shuttle?

Airport shuttle services are not available at Trafalgar Square by Excel Apartments.

Does Trafalgar Square by Excel Apartments offer free breakfast?

Trafalgar Square by Excel Apartments does not offer free breakfast.

Is there a casino at Trafalgar Square by Excel Apartments?

No, there is no casino at this apartment.

What time is check-in at Trafalgar Square by Excel Apartments?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Trafalgar Square by Excel Apartments?

Free parking is not available at this apartment.

Does Trafalgar Square by Excel Apartments have a pool?

Trafalgar Square by Excel Apartments does not have a pool.

Does Trafalgar Square by Excel Apartments have a spa?

There are no spa services available at this apartment.

How close is Trafalgar Square by Excel Apartments to downtown London?

Trafalgar Square by Excel Apartments is 0.2 mi away from London.

Reviews

Trafalgar Square by Excel Apartments Reviews

6.6

7.8/10

Cleanliness

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 16 out of 49 reviews
Rating 8 - Good. 11 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 13 out of 49 reviews

Reviews

2/10 Terrible

Elizabeth

Disliked: Property conditions & facilities
The apartment changes where we were staying a few days before our booking that was very inconvenient and didn't offer to reduce the price and wouldn't let me be refunded for the booking fee. No ac just awful
Stayed 3 nights in Jul 2025

2/10 Terrible

DeAnn

Traveled with family
Stayed 3 nights in Jul 2025

2/10 Terrible

Ferran

Business traveler
Disliked: Cleanliness, room comfort
On the very afternoon I was scheduled to check in, I received a call from Excel Apartments informing me that the apartment I had reserved was no longer available. I was then relocated to a completely different property—an old and dirty apartment located 40 minutes away. Due to the unacceptable condition of the replacement apartment, I left immediately and was forced to find and pay for an alternative hotel on short notice. Despite this, I have still not received a refund for the original booking. Zero customer service. A complete joke
Stayed 3 nights in Jun 2025

6/10 Okay

John, Panama City Beach

Traveled with group
Liked: Cleanliness, property conditions & facilities
Pros: Great location near shopping, restaurants and transportation. Also it was clean. Cons: Over 60 steps to get to unit on narrow curving stairs. No control over AC and no way to reach landlord. Very noisy with sirens at night with nearby law enforcement building. Street side bedroom very bright early in the morning with inadequate shades and curtains.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort

Terrible host, awful hospitality

This was an absolutely awful experience. No working wifi, stuffy and extremely loud with the police station across the street. In addition the management never fixed the wifi during my stay and proceeded to argue and accuse us of lying. I’ve never experienced such a hostile host.
Stayed 7 nights in May 2025

8/10 Good

Imran

Traveled with family
Disliked: Cleanliness
Late check in. The host instructed us to not to get there before 3pm. We got there at 320 and the cleaning lady was just starting the cleanup. It took her 2 hours to clean so we had to sit on the side to wait for her to finish so that we could get get ready and leave for our event that evening. Wifi did not work the 3 days we were there. The sofa in teh living area had stains and all the window blinds were broken.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler

Adequate but tired

The location is the winning factor for this property. Communications were a bit 'lecture/school teacher like' but did provide all the info I needed. The property is tired, broken sofa, broken blinds, but the bed was comfortable and the bedroom quiet and dark (as you'd want). Poor toiletries provided (barely enough for 1 night - I stayed 4) and poor/no discernible eco/recycling efforts. I suppose the summary is it was adequate but there are better properties for the money in the same area.
Stayed 4 nights in Mar 2025

10/10 Excellent

Partha

Traveled with family
Liked: Cleanliness, room comfort
We had an amazing stay. Nice 2BR ensuite APARTMENT with a loft Living room. Kitchen equipped with W/M and D/W. We had a nice stay, especially in the heart London with all points of interest, restaurants etc around. The only negative were the rounded flight of stairs, which led to some discomfort with suitcases being brought up, especially to 3rd floor.
Stayed 3 nights in Feb 2025

10/10 Excellent

Yuritza

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we expected. Thank you for our lovely stay!
Stayed 4 nights in Jan 2025

2/10 Terrible

Guy

Business traveler
Liked: Cleanliness

Terrible Terrible Terrible

Was locked out of the apartment with all my belongings inside. I had to find another hotel at midnight to stay in otherwise I would have been on the streets of London for the night. No number to ring anyone. Main door to property was locked and unable to get access.
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, room comfort
Great location, an earlier check in time would be beneficial. But all in all a great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine, Chorley, Lichfield

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well presented apartment in a busy part of london.
Stayed 1 night in Oct 2024

2/10 Terrible

nicola

Business traveler
I booked this last minute due to unscheduled meeting in London. Arrived as location at 9:30pm and I was unable to gain access. Apparently required passport id, didn’t have thus with me as uk resident I had to book another hotel, not ideal
Stayed 1 night in Sep 2024

2/10 Terrible

Lewys

Business traveler
Disliked: Property conditions & facilities
I have to say I am disappointed with the stay, the bed was extremely noisy and broken making it uncomfortable. The TV also didn’t work and the tap in the kitchen practically falling off the work service. Having stayed in other stay inn apartments and had a pleasant experience it was disappointing to have experienced the above, especially given then cost of the stay and further deposits taken I would expect more from a provider.
Stayed 1 night in Sep 2024

8/10 Good

Greg

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Lucie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great little flat and in the middle of town. Clean, easy check in. WiFi didn’t work and a bit of a signal black spot but great value and location.
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
So the good, the bad, and the ugly of this choice. First, the good. The location cannot be beat. The flats are within walking distance of four or five tube stations, hundreds of restaurants and pubs, as well as a dozen or so landmarks. For the price, this is an excellent choice for people that don’t need hotel amenities during their stay. I really cannot stress enough just how much I loved the location. First night, we walked one block and were able to stop the fridge from one of the local groceries. Were able to take a break in the middle of each day because of its vicinity to several tube stations as well. we were there seven nights, saw five shows, and the flat was within a 15 minute walk of six of those shows. The bad. The stairs getting to the flat are exceptionally narrow. We were lucky in that we had the flat on the second floor, so we only had two flights of stairs each time. So if you have an issue with stairs, this would definitely be a challenging place for you. Also, the flat is hot and there is no way to cool it off. The windows open, but they don’t provide much of ventilation and absolutely no Crossbreeze. There is a fan provided, but it might be one of the most useless fans I’ve ever seen. Finally, the ugly. The toilet is smaller than most American closets. It is extremely hot and narrow. Very uncomfortable. Still a 5 star review largely due to the location and price!! Would definitely stay there on a return trip.
Stayed 6 nights in Jul 2024

6/10 Okay

Sara

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Room comfort

Opp police station

The apartment is nice on the surface and clean enough. But it was SO hot and SO loud. It's opposite a police station and at minimum every hour through the night a police car came past with the sirens on and it felt like they were in the room. Which sadly meant no sleep at all.
Stayed 1 night in Jun 2024

4/10 Poor

Tim

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Scott

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment is HIGHLY lacking in safety! One night I was upstairs in the kitchen, my young daughter was in the front bedroom with the door closed, my son in the shower, my wife in the other bathroom. I hear a commotion in the downstairs hallway and hollered out to see what was going on. I got no response but heard a door close. I look down to see the locked front door closing. I rush down to open it and see no one. I headed down the steps to find the person from the lower unit entering their room. They stated they had mistakenly went to the wrong floor. Their door code worked for our door. This was Extremely concerning, and made my wife feel very uncomfortable. For this reason alone, I would be very cautious about booking. Check in process was overboard. Multiple contacts and documentation requirements that felt unnecessary and interruptive. Of a 3 week trip and 8 hotels/apartments this was by far the most difficult to deal with. Size and comfort of the apartment was great. Location was good with lots of things nearby. The upkeep of the apartment was lacking with several things damaged, broken, or not working. The washer/dryer made clothes come out with a terrible odor. The unit was not clean at all with large clumps of hair and dust found throughout, and dishes were dirty with chunks of food on them.
Stayed 3 nights in Jun 2024

2/10 Terrible

Judith

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Veronica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to all attractions! Can’t fault this apartment in the heart of London.