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Heeton Concept Hotel - Luma Hammersmith

3.0 star property
3-star Victorian hotel near Eventim Apollo

Choose dates to view prices

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Two single beds with dark headboards and a large abstract artwork adorn this sleek, contemporary room.
Enjoy a drink at the bar with stools and a fully stocked refrigerator.
Experience the stylish ambiance of LUMA, where sleek decor and modern touches come together.
Welcome to Concept Hotel, featuring a sleek entrance with glass doors and a well-manicured hedge.
Welcome to LUMA, where guests can check in and enjoy a warm, inviting atmosphere.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪6 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪19 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room (Luma)

1 bedroom, in-room safe, blackout drapes, soundproofing

Superior Double Room (Luma)

8.6 out of 10
Excellent
(47 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | 1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room | 1 bedroom, in-room safe, blackout drapes, soundproofing

Luma Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Double Room (Light)

8.6 out of 10
Excellent
(15 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

1 bedroom, in-room safe, blackout drapes, soundproofing

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Hammersmith and Fulham stay.With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Olympia Conference and Exhibition Centre. Westfield London Shopping Centre and Royal Albert Hall are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Olympia Conference and Exhibition Centre - 19 min walk - 1.0 mile
  • Westfield London Shopping Centre - 3 min drive - 1.3 miles
  • Royal Albert Hall - 7 min drive - 2.9 miles
  • Hyde Park - 8 min drive - 3.1 miles

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬6 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪Hop Poles - ‬8 min walk
  • ‪Caffè Nero - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

3-star Victorian hotel near Eventim Apollo
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith.

This Victorian London hotel is smoke free.

  • 89 guestrooms or units
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

How close is Heeton Concept Hotel - Luma Hammersmith to the airport?

Heeton Concept Hotel - Luma Hammersmith is 12.7 mi (28-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Heeton Concept Hotel - Luma Hammersmith have an airport shuttle?

Airport shuttle services are not available at Heeton Concept Hotel - Luma Hammersmith.

Does Heeton Concept Hotel - Luma Hammersmith offer free breakfast?

Heeton Concept Hotel - Luma Hammersmith does not offer free breakfast.

Is there a casino at Heeton Concept Hotel - Luma Hammersmith?

No, there is no casino at this hotel.

What time is check-in at Heeton Concept Hotel - Luma Hammersmith?

Check-in begins at 3:00 PM.

Is there free parking at Heeton Concept Hotel - Luma Hammersmith?

Free parking is not available at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a pool?

Heeton Concept Hotel - Luma Hammersmith does not have a pool.

Does Heeton Concept Hotel - Luma Hammersmith have a spa?

There are no spa services available at this hotel.

How close is Heeton Concept Hotel - Luma Hammersmith to downtown London?

Heeton Concept Hotel - Luma Hammersmith is 4.4 mi away from London.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1000 reviews
Rating 8 - Good. 315 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tereza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

8/10 Good

Karina

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. Restaurants, shopping, London Underground were all nearby. Everything was at a walkable distance. The rooms are a bit bigger than most boutique hotels I’ve seen. Will say that room service never changed the sheets when asked to clean the rooms. Sheets became noticeably dirty after staying a week.
Stayed 8 nights in Mar 2025

8/10 Good

Alison

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay local to the Hammersmith Apollo. Lots eateries and pubs nearby. Tube is a few minutes walk. Bed was comfortable but the room was very hot even though i turned down the thermostat. Though the hotel is good value, there was no complimentary water. That was sold at the desk for £1.50. Also selling over priced confectionery. The room had a few stains on the couch and floor. The towels are very small and no hand towels offered. Otherwise a good stay and would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Stayed 3 nights in Mar 2025

8/10 Good

Kathleen

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

8/10 Good

Aeryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and nothing too much effort. Excellent location for what we needed
Stayed 1 night in Mar 2025

10/10 Excellent

Rajasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Nawel

Business traveler
Disliked: Staff & service
Conveniently located, room wasn't what I booked, but it was ok. No water offered, which is very odd, s But available for purchase? It is basic to have at least 1 bottle in the room. Constant tickly noise kept me from sleeping at night.
Stayed 1 night in Mar 2025

8/10 Good

Rehana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has a good exterior and interior design
Stayed 3 nights in Feb 2025

10/10 Excellent

Lok Cheung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Melvin

Traveled with partner
Liked: Amenities
Reception was very frendly and helpfull. Room was spotless. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jeremy

Liked: Staff & service, property conditions & facilities

Could be better

Nice Hammersmith boutique hotel. Reception is self check in with tablet which I hate, especially when there are two members of staff going spare. I opted for a Luma room which was a mistake as it was in the basement which was freezing. Called the janitor to help with the heating, he was so helpful and even came back to check we were ok. Room ok once warm but found carton and hair from previous tenant around bed. Same process on check out, do your own typing while being watched by two reception staff!🤔
Stayed 1 night in Jan 2025

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this as it was close to a client office and was delighted I did. It was a great location close to the Underground and easy walking distance to shopping and dining options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super nice hotel, and nice staff

This hotel was super nice, clean, fresh and modern. And the staff were especially nice, especially Divyesh. I hurt my knee, and he gave me a bandaid, and also gave me a super nice room where I had an incredible night’s sleep 🙏 Thank you so much Heeton Hammersmith ! 🌟
Stayed 1 night in Jan 2025