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Malmaison London

4.0 star property
4-star boutique hotel near St. Paul's Cathedral

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Photo gallery for Malmaison London

Meeting facility
Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet friendly

Explore the area

View in a map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, Financial District
    ‪3 min walk‬
  • Place, Barbican Arts Centre
    ‪6 min walk‬
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Airport, London (LCY-London City)
    ‪26 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(33 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout drapes, iron/ironing board

Cosy Room

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

City center stay.A stay at this London City Centre hotel places you within half a mile (1 km) of St. Paul's Cathedral and 2 miles (3 km) of The British Museum. London Bridge and Tower of London are also within 2 miles (3 km).

What's nearby

  • Financial District - 3 min walk - 0.2 miles
  • St Bartholomew's Hospital - 4 min walk - 0.3 miles
  • Barbican Arts Centre - 6 min walk - 0.4 miles
  • St. Paul's Cathedral - 9 min walk - 0.5 miles
  • Liverpool Street - 14 min walk - 0.7 miles

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪Subway - ‬3 min walk
  • ‪Fox & Anchor - ‬1 min walk
  • ‪GAIL's Bakery - ‬2 min walk
  • ‪Piano Smithfield - ‬2 min walk

About this property

Malmaison London

4-star boutique hotel near St. Paul's Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 721 square feet (67 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Malmaison London.

This 4-star London hotel is smoke free.

  • 97 guestrooms or units
  • Meeting rooms
  • 721 sq ft of conference space
  • 67 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison London offers 97 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

How close is Malmaison London to the airport?

Malmaison London is 7.9 mi (36-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Malmaison London have an airport shuttle?

Airport shuttle services are not available at Malmaison London.

Does Malmaison London offer free breakfast?

Free breakfast isn’t provided at Malmaison London, but full breakfast is offered for a fee of GBP 27 for adults and GBP 13 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Malmaison London?

No, there is no casino at this hotel.

What time is check-in at Malmaison London?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Malmaison London?

Free parking is not available at this hotel.

Does Malmaison London have a pool?

Malmaison London does not have a pool.

Does Malmaison London have a restaurant?

Malmaison London is home to Chez Mal Brasserie, which features British cuisine.

Does Malmaison London have a spa?

There are no spa services available at this hotel.

How close is Malmaison London to downtown London?

Malmaison London is 1.5 mi away from London.

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great area. Had an incredible sleep, super comfy beds. Victor at the front desk was super welcoming and accommodating. Overall, would recommend staying here!
Stayed 1 night in Aug 2025

6/10 Okay

Kristan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very comfortable bed. Very clean. Convenient.
Stayed 1 night in Aug 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice but really hot, air con didn’t work ? Windows don’t open
Stayed 1 night in Aug 2025

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, just a shame the entire bars were closed for a private function on the Saturday night
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor management. Ok hotel. Room a bit tired.

The hotel is looking a bit tired. The manager was terrible. Rude. Imposed himself on his staff. I felt sorry for his team and it left a sour taste. I asked to upgrade 1 of the 2 nights i was there and he kept being rude about it. I was just trying to have a nice evening with my wife whilst she was in London.
Stayed 2 nights in Jul 2025

8/10 Good

Martin, Manchester

Stayed 1 night in Jul 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my time at this hotel and the surrounding Charterhouse Square area. Everyone on staff was very kind, and the room itself was clean and modern held to a very high standard. The hotel’s location is amazing in you’re looking to stay just outside the hustle and bustle of the city center.
Stayed 1 night in Jul 2025

8/10 Good

Jasber

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class service

Lovely stay for me and my daughter, perfect and comfy bed and excellent breakfast and service at breakfast was first class, thank you team for a great stay
Stayed 1 night in Jul 2025

10/10 Excellent

MR Jeffrey K

Second time there. Rooms for London are generous. Great area
Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 3 nights in Jun 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel- in a perfect location. We had 2 tube stations nearby and were able to get almost anywhere in London from there. The hotel is next door to the charterhouse and across form a park- so it is really wonderful and quiet at night. the room was great, clean and all the features you could need. Would recommend and stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, not so great shower

The hotel is situated between Barbican and Farringdon stations, which made it a great location. It is also next to the Charterhouse which has a great museum and courtyard. The hotel room itself was spacious and clean and most importantly quiet. My only issue was the shower - the water didn’t get very hot and I was shivering during most of my showers because there was no shower door that could be closed, leaving me exposed and cold. The shower head was a rainfall one, so I felt like I was drowning most shower. Other than that, the stay was great.
Stayed 5 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025