8/10 Good
Robert
Jan 3, 2026
Overall, a great place to stay in a great/safe area and 2m/0.3mile from Canary Wharf Tube. The room was soundproofed with 'effective' blackout curtains. Every amenity from rain shower to washer/dryer was included. Except, strangely enough, no microwave! And, a grab-bar in the shower would decrease your liability. My issue was your housekeeping. I have short white hair. Many long black hairs were 'obvious' on the bathroom floor. There were there when I arrived and departed! The cleaning was awful. Nothing was replenished from plastic bags to soap (broken dispenser) to even wiping the kitchen counter. I was told I needed to be out on cleaning day: Friday. I went out all day (in the cold). I returned after dark to find, nothing had been cleaned. At 08.30, next am, housekeeping turned up...as if I was to accommodate them. Terrible attitude. No apology. Nothing! My first night, there was a serious noise problem. The same rooms where the Police appeared later 615-618. That jet-lag interruption was unacceptable, forcing me to complain. I shouldn't have had to complain about selfish 'guests' who need to be fined for disorder! All in all, a great experience, except you housekeeping. I would stay there again. Hopefully, someone will paint the marred walls and straighten your lax housekeeping. Your maintenance guy was so patient and kind to this old and disabled man.



Robert
Stayed 14 nights in Dec 2025































