Book a hotel near Kilmarlic Golf Club, Harbinger

We decided to stay at this resort for my son’s 8th birthday. I called ahead to ensure the indoor pool and water park were open since the COVID issue may have closed their facilities. I was ensured that it would be open asking very specifically for the indoor park since the weather was not looking promising. I was guaranteed we would be able to use this particular amenity. Needless to say after check-in when we got to the pool in the evening on his birthday, the indoor pool area was closed due to lightning. I was not told the INDOOR area could close during inclement weather. We drove 4 hrs to get here to stay one night. My son was so disappointed it broke my heart. The next morning I was unable to sleep past 6am due to the guests in the room above us stomping on the floors. It sounded like I was stuck in a substandard apartment with terrible upstairs neighbors. This was literally the worst stay we have ever had anywhere. I would have had a better stay at a cheap motel and saved $300. I will never use a Diamond Resorts property ever again.