Explore 64 Luxury Hotels in Key West

"The room was nice but the access to the pool from the room was an accident waiting to happen. There is about a 4” lip from the room to the balcony that we tripped over 3 times in as many hours. The steps to the pool area from the balcony are spiral which is fine but they are so narrow that you have to walk sideways to avoid falling. At the bottom there is just mulch and no walkway or even a path to the sidewalk. The condition of the pool area wasn’t great. The tile around the pool was dirty and extremely chipped everywhere. The pool itself had a lot of leaves at the bottom and wasn’t very clean. The lounge chairs were old and looked like they hadn’t been cleaned in a long time. Both restaurants are “not affiliated with the hotel” so you can’t charge anything to the room. The chicken walk was very run down although the bartender was nice. When we went to the other restaurant the hostess was very rude and kept asking us if we were there for happy hour. We just wanted to get a drink and have dinner. We were seated with about 15 minutes left of happy hour but the waitress didn't come over until 1 minute after it was over then proceeded to make a show of looking at her watch and saying that happy hour had ended. We chose not to eat there. We wanted a relaxing weekend but after the first few hours decided that we would stay elsewhere even though we already paid. Draw"

"The room is nice and clean, we don't really have any view. I would book ocean view next time. "

"Great stay"

"We liked the interior design and small personal touches. Large pool and lots of outdoor activities and games. The staff was very friendly and responsive. We would come back again! "

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