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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
3-star boutique hotel near Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility
Lobby
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Grand Rapids

Heart of Grand Rapids.With a stay at this Downtown Grand Rapids hotel, you'll be steps from Grand Rapids Art Museum and Grand Rapids Civic Theatre. Urban Institute for Contemporary Arts and Van Andel Arena are also within half a mile (1 km).

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • DeVos Performance Hall - 6 min walk - 0.4 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • Gerald R. Ford Museum - 10 min walk - 0.6 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Apartment Lounge - ‬4 min walk
  • ‪Barrio - ‬3 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3-star boutique hotel near Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Similar properties

Breakfast, lunch and dinner served
Holiday Inn Grand Rapids Downtown by IHG
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
$156 nightly
The price is $184
Mar 15 - Mar 16
Total with taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to the airport?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 14.5 mi (21-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of Mar 1, 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on Mar 8, 2026 start from 125.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer free breakfast?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not offer free breakfast.

Is there a casino at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Free parking is not available at this hotel. Self parking is available for USD 24.00 per night.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a pool?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not have a pool.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant?

Yes, there is a restaurant on site.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to downtown Grand Rapids?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 0.1 mi away from Grand Rapids.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 504 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alisha

Stayed 2 nights in Dec 2025

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Great, friendly staff. Hotel is clean. Only on street parking which was hard in the snow. Paid $48 for overnight stay in the attached parking ramp, which was way too expensive. Will probably stay elsewhere just do to parking
Stayed 1 night in Nov 2025

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and nice. Staff was great. We kept hearing water rushing and it seemed like it was in the walls. We also had to pay almost $50 for parking overnight.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Stayed 1 night in Nov 2025

8/10 Good

Ron

Traveled with group
Liked: Property conditions & facilities
Expedia booked our two rooms one was supposed to be a street view and the staff was very helpful in making the reservation right
Stayed 1 night in Nov 2025

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
The girl that checked me in seemed under the influence of drugs or alcohol, slurred words and did not speak up. If she was new then she should have properly been trained. The room my son and I checked into had not been cleaned and her parking instructions were vague. After coming down from the dirty room a different girl who was blonde was very helpful and gave a new room. Unfortunately I could not block the lights from the parking garage and hardly slept that night so we checked out at 5am. Looked like roller shades very high out of reach and didn’t see a switch for them. Also ended up with a parking ticket out front of the place after 3 employees said I could park there overnight after paying the meter. I will not choose this hotel again.
Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Easy to find, easy check in/check out! Great staff!!
Stayed 1 night in Nov 2025

8/10 Good

Barton, Chicago

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Polite & professional staff. Quick & friendly check in/outs. Second time staying here, same room. Very quiet room, slept like a rock both nights! Will book again on next visit.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, clean rooms, safe, great location. Only thing I can complain about is that my room didn’t have a fridge.
Stayed 1 night in Nov 2025

10/10 Excellent

ROBBIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean large room with comfy bed and bedding. Our tv didn’t work but they came right up to fix it. Very friendly and professional staff. Walkable to a lot of the events in the area. Highly recommend!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2025

6/10 Okay

Matthew, Milwaukie

Disliked: Amenities
Parking was a challenge. I went home with a parking ticket despite assurances by front desk that street parking was free. Room was just okay.
Stayed 2 nights in Nov 2025

2/10 Terrible

Silas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel was not at all clean. Dirty sheets, dirty mattress cover and dirty mattress. They did refund our money. So that was positive… but then we had to find another hotel..
Stayed 1 night in Nov 2025

4/10 Poor

Ashley

Staff was amazing. Rooms were really uncomfortable, beds slide off the frame, no comforter
Stayed 1 night in Nov 2025

6/10 Okay

Caroline

Disliked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica, Saginaw

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very nice & clean. The staff was friendly & helpful but didn’t seem very knowledgeable about the area.
Stayed 1 night in Nov 2025

4/10 Poor

Amanda, Indianapolis

Stayed 1 night in Oct 2025

8/10 Good

JERRAD

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, and this is a great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 4 nights in Nov 2025

6/10 Okay

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was noce, and mostly clean. But in an effort to be "eco-friendly", it was uncomfortably cold in the room, with no way of changing the temperature in the room. I even went to ask the front desk, and was told that there nothing they could do because of how the system worked. The temp was set at 64.5 degrees F, and the highest it got was 65 degrees. It was super cold outside, so to walk in and not have it be much warmer was not super great. The front desk did offer extra blankets, but that was it.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, let me say that not having valet and having to find parking half a mile down the road in freezing cold and while carrying luggage was very very disappointing!! The room itself was nice, however, the lighting needs much improvement. Unfortunately, I would only stay there in the warm spring or summer due to the lack of parking, especially for this price point.
Stayed 1 night in Nov 2025

10/10 Excellent

Kris

Stayed 1 night in Nov 2025

8/10 Good

Gregory

Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Room was clean, very small, staff were very friendly
Stayed 1 night in Nov 2025