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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property
3-star boutique hotel near Van Andel Arena

Choose dates to view prices

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Meeting facility
Exterior
Lobby
Individually decorated, individually furnished, desk, laptop workspace
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Place, DeVos Performance Hall
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

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Holiday Inn Grand Rapids Downtown by IHG

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  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,022 reviews
$144 nightly
The price is $170
May 24 - May 25
Total with taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

About the neighborhood

Grand Rapids

Heart of Grand Rapids.With a stay at this Downtown Grand Rapids hotel, you'll be steps from Grand Rapids Art Museum and Grand Rapids Civic Theatre. Rosa Parks Circle and Urban Institute for Contemporary Arts are also within half a mile (1 km).

What's nearby

  • Van Andel Arena - 2 min walk - 0.1 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles
  • Broadway Grand Rapids - 5 min walk - 0.3 miles
  • DeVos Place Convention Center - 8 min walk - 0.5 miles
  • DeVos Performance Hall - 8 min walk - 0.5 miles

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Apartment Lounge - ‬4 min walk
  • ‪Garden District - ‬1 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3-star boutique hotel near Van Andel Arena
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, spa services, and coffee/tea in a common area are also featured at the boutique CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel. Parking is available for a fee.

This 3-star Grand Rapids hotel is smoke free.

  • 48 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 2011
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Similar properties

Breakfast, lunch and dinner served
Holiday Inn Grand Rapids Downtown by IHG
John Ball Park
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,022 reviews
$144 nightly
The price is $170
May 24 - May 25
Total with taxes and fees
Holiday Inn Grand Rapids Downtown by IHG

Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

CityFlatsHotel Grand Rapids Hotel

CityFlatsHotel Hotel

CityFlatsHotel Grand Rapids

CityFlatsHotel

CityFlatsHotel Grand Rapids

CityFlatsHotel Grand Rapids Ascend Hotel Collection

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

Frequently asked questions

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to the airport?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 14.5 mi (21-min drive) away from the Gerald R. Ford International Airport (GRR) airport, the closest popular airport to the property.

How much does it cost to stay at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel on May 27, 2026 start from $157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have an airport shuttle?

Airport shuttle services are not available at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offer free breakfast?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not offer free breakfast.

Is there a casino at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

No, there is no casino at this hotel.

What time is check-in at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel?

Free parking is not available at this hotel. Self parking is available for USD 24.00 per night.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a pool?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel does not have a pool.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a restaurant?

Yes, there is a restaurant on site.

Does CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel to downtown Grand Rapids?

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is 0.1 mi away from Grand Rapids.

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1011 reviews
Rating 8 - Good. 244 out of 1011 reviews
Rating 6 - Okay. 144 out of 1011 reviews
Rating 4 - Poor. 73 out of 1011 reviews
Rating 2 - Terrible. 32 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

10/10 Excellent

Elise

Stayed 1 night in Feb 2026

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026

8/10 Good

Renee

Stayed 1 night in Feb 2026

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were great. The room was ok but the TV didnt work. They put us in another room quickly. Parking is a challenge but there is a parking structure in the same block and a walk way next to the front door of the hotel that takes you back to the lot. $15-25 per night parking fee.
Stayed 1 night in Feb 2026

8/10 Good

Vanessa, Waterford

Traveled with partner
Liked: Property conditions & facilities
Staff was great! Room could have used a bit more attention.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities
Check in and out was quick and easy. The bar was great and the stay was 10/10.
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 5 nights in Feb 2026

10/10 Excellent

Kaylynn

Stayed 1 night in Jan 2026

8/10 Good

steven

Stayed 2 nights in Feb 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern, friendly and quiet. The food was drinks were great at the bar!
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service
Very clean. Friendly and helpful staff. Central to downtown events.
Stayed 1 night in Jan 2026

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Joanna

Stayed 1 night in Jan 2026

4/10 Poor

Jason

Traveled with partner
Disliked: Amenities, property conditions & facilities
The city flat hotels are motel 6 meets ikea - bland, cold, and with sterile Formica decor. This one in Grand Rapids had a window that looked out to a 10 x 8 foot outside square with no light and constant pigeon poop covered window ledges. I will never stay at another within this brand.
Stayed 1 night in Jan 2026

10/10 Excellent

jaimie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is so friendly and hepful! The lobby bar happy hour was fantastic the food was so fresh. We tried all the happy hour menu food items absolutely delicious.
Stayed 1 night in Jan 2026

6/10 Okay

Nick

Business traveler
Disliked: Cleanliness, amenities
Room was not very clean. Hair on the floor, hair on the pillows, lots of dust and food bits under the bed and night stands. TV was difficult to work. Parking is HORRIBLE it's either $48 / day or a metered spot on the street where you must download an app and renew every 2 hours. The shower was very nice and the front end staff were good. The bartender Marcus was outstanding.
Stayed 3 nights in Jan 2026

6/10 Okay

Courtney

Liked: Cleanliness
Disliked: Amenities
It was only ok. The photos did not accurately portray the property. The hotel could definitely use some maintenance and paint. There was a button missing in the elevator, lots of wall scuffs and missing paint. It felt shabby. The photo is in the listing is of the private ballroom and isn't visible to guests at all. The listing mentioned Happy Hour and Lobby Coffee Service, and both were not available during my stay. The bed seemed like an air mattress and was horribly uncomfortable. For the same price I could have stayed elsewhere.
Stayed 1 night in Jan 2026

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean, will equipped rooms. Helpful staff.
Stayed 1 night in Jan 2026

8/10 Good

Elisabeth

Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great!
Stayed 1 night in Dec 2025