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4.2 out of 5

"The service was good and facility and room was clean. " More

By a verified traveler on Thu 24 Sep 2020

Hotel Description

Hotel near Downtown Market in Grand Rapids

In Grand Rapids

Within 3 miles (5 km) of this Grand Rapids hotel, you'll find Downtown Market and Metro Health Community Clinic. Van Andel Arena and Public Museum of Grand Rapids are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and onsite conference space. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 69 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$73* Per night/room Dec 6 - Dec 7

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Executive Inn & Suites ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Executive Inn & Suites

Everyone (15) Couples (2) Family (8)
5 out of 5
The service was good and facility and room was clean.

Posted by , from Grand Rapids MI on Sep 24, 2020

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Comment from Hotel Management

Sep 25, 2020 by Kay

Thank you again for choosing to stay with us!

4 out of 5

Posted by on Aug 4, 2020

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Comment from Hotel Management

Aug 5, 2020 by Casey Favreau Front Office Manager

Thank you for leaving us a review about your lat stay. We are glad you enjoyed your time here and cant wait to have you back.

4 out of 5
Casey at check in was friendly and informative! Room is basic but very clean. Would be a 5/5 stay if the pool and breakfast were up and running. Breakfast was bagged but just a muffin and two granola bars- no beverage. Will come back for sure when everything's open!

Posted by , from MI on Jun 14, 2020

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Comment from Hotel Management

Jul 1, 2020 by Courtney P General Manager

Thank you for leaving a review about your last stay with us. I'm glad Casey was a great help with your stay. We are sorry our pool wasn't opened as well the break fast due to COVID19, We are hoping to have everything back up and running later this month.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 17, 2020 by Casey Favreau Front Office Manager

Thank you for taking the time out of your day to give us feed back about your last stay. Im glad you enjoyed your stay with us here at the Best western. We look forward to hopefully having you stay with us again soon.

5 out of 5
The desk clerk was very nice and friendly when i checked in and the room was very nice and very very clean!

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 27, 2019 by Casey Favreau Front Office Manager

Thank you for your feed back about your last stay with us. We are glad you enjoyed your time with us and hope to see you back soon in the near future!

5 out of 5

Posted by on Oct 8, 2019

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Comment from Hotel Management

Nov 17, 2019 by Casey Favreau Front Office Manager

Thank You! We appreciate you feed back about you last stay with us. I'm glad we could make your stay pleasant. Please come back to stay with us again!

5 out of 5
Liked the color scheme of the hallways and guest rooms.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Nov 26, 2019 by Casey Favreau Front Office Manager

Thank you for your feed back on your last stay with us. Our regional manager was the one who selected them. I'll definitely reach out and let him know. Things like this go along way. Hope to see you back soon!

5 out of 5
Perfect location for getting to downtown Grand Rapids and Hwy. 131, which we traveled alot to get around. Very Clean and comfortable staying here. Will consider again when I return to this area.

Posted by on Sep 2, 2019

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5 out of 5
We loved the smiling desk clerk (Rain) and how helpful she was in guiding us to places to visit and good restaurants to eat at The location and price were good and the hotel was clean and comfortable. Thank you

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 2, 2019 by Jaymes -- GM

Thank you for taking the time to submit a review about our hotel and our Front Desk Supervisor, Rain. I am glad you enjoyed your stay and we hope to see you again on a future trip.

5 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Gregory

We are thrilled to have earned your 5 Star Review. Come back and see us again soon

About the Best Western Executive Inn & Suites

Location 2725 Buchanan Avenue SW, Grand Rapids, MI 49548

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Executive Inn & Suites also features a 24-hour fitness center, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This Grand Rapids hotel is smoke free.

  • 69 guestrooms or units
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gerald R. Ford Intl. Airport (GRR) (16.9 km / 10.5 mi)
  • Train station: Grand Rapids Station (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Executive Grand Rapids
  • Best Western Executive Inn Grand Rapids
  • Best Executive Grand Rapids
  • Best Executive & Suites Rapids
  • Best Western Executive Inn & Suites Hotel
  • Best Western Executive Inn & Suites Grand Rapids
  • Best Western Executive Inn & Suites Hotel Grand Rapids

You should know

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.