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4.4 out of 5

"Staff was so helpful and welcoming " More

By a verified traveler on Mon 10 Apr 2023

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Hotel Description

3-star hotel near Hot Springs National Park

In Hot Springs

With a stay at this Hot Springs hotel, you'll be well placed to visit Hot Springs National Park and Bathhouse Row, both within half a mile (1 km). Oaklawn Racing Casino Resort and Magic Springs and Crystal Falls are also within 3 miles (5 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Double Queen Room 1

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Jun 11 - Jun 12

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Queen Room 2

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Room 1

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel Hot Springs ratings based on 37 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hotel Hot Springs

Everyone (17) Couples (10) Family (6)
5 out of 5

Posted by on May 20, 2023

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Comment from Hotel Management

May 21, 2023 by NickH

Thank you Kasey for staying with us!

5 out of 5

Posted by on May 15, 2023

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Comment from Hotel Management

May 16, 2023 by NickH

Thanks David!

5 out of 5
Staff was so helpful and welcoming

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 10, 2023 by NickH

Thank you jill!

5 out of 5
The convenience to the convention center is great. Happy staying here.

Posted by , from Memphis on Mar 27, 2023

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Comment from Hotel Management

Mar 28, 2023 by NickH

Thanks Willard!

5 out of 5

Posted by on Mar 19, 2023

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Comment from Hotel Management

Mar 21, 2023 by NickH

Thanks Michael!

2 out of 5
Had three elevators and only one was working and it was having issues

Posted by on Mar 6, 2023

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Comment from Hotel Management

Mar 11, 2023 by NickH

Thank you Sam for staying with us.

4 out of 5
.

Posted by on Mar 1, 2023

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Comment from Hotel Management

Mar 2, 2023 by NickH

Thank you Melissa for staying with us!

4 out of 5
I love this property and will continue to stay here when we go. The location cannot be beat. Walkable to everything. Decent breakfast. Rooms are nice. The place is clean. People are nice. The only issue ever is the elevator is always always broken. And the two left take forever to get a ride and then will randomly open on different floors. Lots of people complain. It’s a small price for me to pay for the pros of location. Same with parking. The parking garage is like a block and a half away. But it’s not bad. And well worth the location.

Posted by on Feb 20, 2023

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Comment from Hotel Management

Feb 21, 2023 by NickH

Thank you Michelle for sharing your feedback. Your comments are important to us and we will share these with our staff. Thank you for staying with us.

5 out of 5

Posted by on Feb 8, 2023

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Comment from Hotel Management

Apr 4, 2023 by NickH

Thanks Gerald for choosing Hotel Hot Springs.

5 out of 5
5 star

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 6, 2023 by NickH

Thank you Daniel for the 5 star review!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly The Hotel Hot Springs also features a terrace, room service (during limited hours), and a front-desk safe. Free self parking is available. This 3-star Hot Springs hotel is smoke free.

  • 196 guestrooms or units
  • 14 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Car not required
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Austin Hotel Hot Springs
  • Hotel Hot Springs Convention Center
  • Hot Springs Convention Center
  • The Austin Convention Hotel And Spa
  • The Austin Hotel Hot Springs
  • The Hotel Hot Springs Spa at the Convention Center
  • The Hotel Hot Springs Spa
  • The Hotel Hot Springs Hotel
  • The Hotel Hot Springs Hot Springs
  • The Hotel Hot Springs Hotel Hot Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.