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The Hotel Hot Springs

3-star property
305 Malvern Avenue, Hot Springs, AR 1-855-201-7819

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4.0 out of 5
Good!
See all 31 Travelocity Reviews

"The room was very nice and the bed was comfy. Nice big mirror in the bathroom. And plenty of water pressure from the shower. " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

3-star hotel near Hot Springs National Park

In Hot Springs

Within a 10-minute walk of the hotel, you'll find Hot Springs Convention Center and Hot Springs National Park. Also, Bathhouse Row is within half a mile (1 km) and Oaklawn Racing & Gaming is within 3 miles (5 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Free perks include buffet breakfast, free self parking, and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 196 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, premium bedding, and coffee/tea makers are also available.

King Room 1

Bed Count 1 King Bed Maximum Occupancy 2 Max
$96* Per night/room Feb 24 - Feb 25

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Queen Room 2

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Queen Room 1

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Hotel Hot Springs ratings based on 31 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Hotel Hot Springs

Everyone (19) Couples (5) Family (6)
5 out of 5
The room was very nice and the bed was comfy. Nice big mirror in the bathroom. And plenty of water pressure from the shower.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by NickH

Thank you for staying with us!

3 out of 5
Had to have linens changed, broken lamp, missing remote.....with that being said staff was amazing at fixing all that was wrong. We were assured that the issues would be corrected and staff addressed! Great service!

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by NickH

Thank you for sharing your feedback. I do apologize about the room issues but I'm glad our staff was able to resolve them in a quick manner.

4 out of 5
Have stayed here many times. Convenient to walk everywhere on Central and surrounding areas

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 29, 2019 by NickH

Thank you!!

5 out of 5

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by NickH

Thank you!

5 out of 5
Hotel was nice and clean with good view and close to down town

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 23, 2019 by NickH

Thank you!!

4 out of 5
nicely finished hotel with great access to historic Hot Springs. Checkout was a little slow and confusing

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 19, 2019 by NickH

Thank you for staying with us!

2 out of 5
I paid for a King bed expecting the room to be big enough for the bed. We hardly had room to walk around the room. The room was on the end of the floor next too the stairs, I truly believed that the mad the janitors closet into a room. The bathroom had no where for you to hang your towels to dry or anywhere to hang you washcloths while you were in the shower. They said it was newly renovated, I think they need to go back to the drawing board for this room. Also, even though the front desk was helpful the cleaning ladies were no so much, I tried to get an extra towel and just about had to snatch on off the cart myself. The phone in our room didn't work and the bed was like sleeping on the floor. I definitely will not be staying in this hotel again. Very disappointing .

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 6, 2019 by NickH

Thank you for providing feedback regarding your stay. These issues will be shared with our management team and staff immediately. I hope you will give our hotel another chance in the future.

5 out of 5
It was a great location and they were very helpful!!

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 31, 2019 by NickH

Thanks!!

5 out of 5
Very nice! Clean, pleasant staff, good breakfast!

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by NickH

Thank you!!

5 out of 5
The King room was spacious and cozy. We Loved it!!

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by NickH

Thank you!!

About the The Hotel Hot Springs

Location 305 Malvern Avenue, Hot Springs, AR 71901

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Hotel Hot Springs. Free self parking is available. This 3-star Hot Springs hotel is smoke free.

  • 196 guestrooms or units
  • 14 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Hot Springs, AR (HOT-Memorial Field) (5.9 km / 3.7 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Inside Track Grill - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Hotel Hot Springs
  • Hotel Hot Springs Convention Center
  • Hot Springs Convention Center
  • The Austin Convention Hotel And Spa
  • The Austin Hotel Hot Springs
  • The Hotel Hot Springs Spa at the Convention Center
  • The Hotel Hot Springs Spa
  • The Hotel Hot Springs Hotel
  • The Hotel Hot Springs Hot Springs
  • The Hotel Hot Springs Hotel Hot Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.