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"Very friendly staff, very accommodating! They made the stay very enjoyably " More

By a verified traveler on Sat 15 Feb 2020

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Hotel Description

3-star hotel near River Market District

Heart of Little Rock

Within a 10-minute walk of this Downtown Little Rock hotel, you'll find River Market District and Arkansas Museum of Discovery. Statehouse Convention Center and Old State House Museum are also within half a mile (1 km).

Renovated in 2017

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$122* Per night/room Jul 10 - Jul 11

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Little Rock Downtown ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Little Rock Downtown

Everyone (5) Couples (3) Family (2)
1 out of 5
The rooftop patio was closed, which is understandable considering the rising covid rates currently. However, this was not posted anywhere during the online booking or online. The rooftop patio was the main reason I booked this hotel.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Sep 29, 2021 by Sabrina Mitchell

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Front desk was very inattentive or concerned with customer service experience; you had to say “excuse me” to get their attention from their own conversations amongst staff.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Sep 29, 2021 by Sabrina Mitchell

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
My only complaint is that this facility requires valet parking on site and charges an additional $20/day. The price I agreed to play online was deceiving. Unprofessional. Also the check in process took forever because there wasn’t enough space for all of the cars trying to valet at the same time.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 25, 2021 by LaQuiesha P

I hope this note finds you well. I apologize for this bad experience. I am very sorry regarding the confusion with the parking options. While it is true that we only offer valet parking, guests also have the option to use street parking that can usually be found nearby, or utilize any of the nearby pay lots. Please note that almost all of the Rivermarket hotels charge for parking. Information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Little Rock.

5 out of 5

Posted by on Jan 19, 2021

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5 out of 5
Very friendly staff, very accommodating! They made the stay very enjoyably

Posted by , from Fayetteville, Arkansas on Feb 15, 2020

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Comment from Hotel Management

Feb 25, 2020 by LaQuiesha

We are pleased that you enjoyed your stay at The Hilton Garden Inn- Downtown Little Rock. Our staff are here to make your stay as perfect as possible. We will be honored to have you return as a valued guest. Have a Wonderful Day!

5 out of 5

Posted by on Jan 21, 2019

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5 out of 5
Nice and new facility! Would stay again. Within walking distance to the bars..

Posted by on Jan 21, 2019

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3 out of 5
My husband and I were unable to be picked up by a shuttle due to a concert, even though we had called the night before and advised we would need the service. Check in was brief and did not provide any information about hotel amenities, let alone how to operate the elevator with the key card. The city view was of a parking garage.

Posted by on Jan 21, 2019

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5 out of 5
Very nice helpful staff with shuttle service. Centrally located to restaurants and breweries

Posted by on Dec 21, 2018

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About the Hilton Garden Inn Little Rock Downtown

Location 322 Rock Street, Little Rock, AR 72202

Property Features

Hilton Garden Inn Little Rock Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 2250 square feet (209 square meters) and includes a conference center. A rooftop terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Little Rock Downtown. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. A complete renovation of Hilton Garden Inn Little Rock Downtown was completed in 2017. This 3-star Little Rock hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Little Rock Union Station (2.5 km / 1.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Little Rock Downtown offers 140 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Little Rock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast from 6:00 AM to 10:00 AM.

Agasi 7 - This rooftop bar specializes in American cuisine and serves light fare only. Happy hour is offered.

Garden Grille Bar - This bar serves dinner only. A children's menu is available. Happy hour is offered. Open daily.

Garden Grille - This buffet restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Garden Inn Little Rock Downtown offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per week
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14 for adults and USD 7 for children (approximately)
  • Uncovered valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 75 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Little Rock Downtown AR Hotel
  • Hilton Garden Inn Little Rock Downtown AR
  • Hilton Garn Little Rock AR
  • Hilton Little Rock Little Rock
  • Hilton Garden Inn Little Rock Downtown AR
  • Hilton Garden Inn Little Rock Downtown Hotel
  • Hilton Garden Inn Little Rock Downtown Little Rock
  • Hilton Garden Inn Little Rock Downtown Hotel Little Rock

You should know

  • Pool access available from 9 AM to 9 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.