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The Ritz-Carlton Residences, Waikiki Beach

Property class: 5 and above
5-star luxury hotel near Royal Hawaiian Center

Choose dates to view prices

Photo gallery for The Ritz-Carlton Residences, Waikiki Beach

2 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Beach nearby
Signature Suite, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
383 Kalaimoku Street, Waikiki Beach, Honolulu, HI, 96815
  • Place, Waikiki Beach Walk
    ‪2 min walk‬
  • Place, Royal Hawaiian Center
    ‪3 min walk‬
  • Place, International Market Place
    ‪8 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Ocean View

Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(76 reviews)
  • Ocean view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

9.4 out of 10
Exceptional
(29 reviews)
  • Ocean view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed with Sofa bed, Ocean View

Grand Room, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Grand Room, 1 King Bed with Sofa bed, Ocean View

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 602 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

Deluxe Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Bedroom, Ocean View

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View

Grand Suite, 1 Bedroom, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Grand Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Ocean View

Deluxe Suite, 2 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Deluxe Suite, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 2 Bedrooms, Ocean View

55-inch Smart TV with satellite channels, TV, Netflix

Grand Suite, 2 Bedrooms, Ocean View

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Suite, 2 Bedrooms, Ocean View

Premier Suite, 2 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Premier Suite, 2 Bedrooms, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1259 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 3 Bedrooms, Ocean View

Grand Suite, 3 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Grand Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 3 Bedrooms, Ocean View

Premier Suite, 3 Bedrooms, Ocean View | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Premier Suite, 3 Bedrooms, Ocean View

  • Ocean view
  • 1604 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Ocean View (Corner)

Room, 1 King Bed with Sofa bed, Ocean View (Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Ocean View (Corner)

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Ocean View

Deluxe Suite, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Suite, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Corner)

Suite, 1 Bedroom, Ocean View (Corner) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Ocean View (Corner)

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 636 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 4 Bedrooms

Signature Suite, 4 Bedrooms | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Signature Suite, 4 Bedrooms

  • Ocean view
  • 2988 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 3 Bedrooms

Signature Suite, 3 Bedrooms | Living room | 55-inch Smart TV with satellite channels, TV, Netflix

Signature Suite, 3 Bedrooms

  • Ocean view
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 1 Double Sofa Bed and 2 King Beds

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About the neighborhood

Honolulu

Oceanside stay.Within a 10-minute walk of this Waikiki hotel, you'll find Royal Hawaiian Center and Fort DeRussy. Gray's Beach and U.S. Army Museum of Hawai'i are also within half a mile (1 km).

What's nearby

  • Fort DeRussy - 2 min walk - 0.1 miles
  • Waikiki Beach Walk - 2 min walk - 0.1 miles
  • Royal Hawaiian Center - 3 min walk - 0.2 miles
  • International Market Place - 8 min walk - 0.5 miles
  • Waikiki Beach - 8 min walk - 0.5 miles

Getting around

  • Hālaulani / Leeward Community College Station - 23 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Kelley O'Neil's - ‬3 min walk
  • ‪Ramen Nakamura - ‬5 min walk
  • ‪Tommy Bahamas Restaurant, Bar & Store - ‬5 min walk
  • ‪Dean & DeLuca - ‬3 min walk
  • ‪Hard Rock Cafe Honolulu - ‬6 min walk

About this property

The Ritz-Carlton Residences, Waikiki Beach

5-star luxury hotel near Royal Hawaiian Center
As a guest of The Ritz-Carlton Residences, Waikiki Beach, you'll find 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 3 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton Residences, Waikiki Beach. Parking is available for a fee.

This 5-star Honolulu hotel is smoke free.

  • 552 guestrooms or units
  • 38 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 2016
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
The Ritz-Carlton Residences, Waikiki Beach offers 552 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 55-inch Smart televisions come with premium satellite channels and Netflix. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
Sheraton Waikiki Beach Resort
Waikiki
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.6 out of 5, Wonderful, 3,074 reviews
$541 nightly
The price is $642
Apr 30 - May 1
Total with taxes and fees
Sheraton Waikiki Beach Resort

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable/satellite channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per pet, per stay
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 250.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-051-409-9200-01
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is TA-051-409-9200-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 260180870013

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Residences Waikiki Beach Hotel
Ritz-Carlton Residences Waikiki Beach
Ritz-Carlton Residences Waikiki Beach Hotel
Ritz-Carlton Residences Waikiki Beach
Hotel The Ritz-Carlton Residences, Waikiki Beach Honolulu
Honolulu The Ritz-Carlton Residences, Waikiki Beach Hotel
Hotel The Ritz-Carlton Residences, Waikiki Beach
The Ritz-Carlton Residences, Waikiki Beach Honolulu
The Ritz Carlton Residences Waikiki Beach
Ritz-Carlton Residences Hotel
Ritz-Carlton Residences
The Ritz-Carlton Residences, Waikiki Beach Hotel
The Ritz-Carlton Residences, Waikiki Beach Honolulu
The Ritz-Carlton Residences, Waikiki Beach Hotel Honolulu
The Ritz Carlton Residences, Waikiki Beach

Frequently asked questions

How close is The Ritz-Carlton Residences, Waikiki Beach to the airport?

The Ritz-Carlton Residences, Waikiki Beach is 10.4 mi (29-min drive) away from the Daniel K. Inouye Intl. Airport (HNL) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton Residences, Waikiki Beach?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Residences, Waikiki Beach on Apr 30, 2026 start from $784, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton Residences, Waikiki Beach have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton Residences, Waikiki Beach.

How close is The Ritz-Carlton Residences, Waikiki Beach to the beach?

This hotel is a short 7-minute walk from Gray's Beach and 8-minute walk from Waikiki Beach. Don't forget your sunscreen!

Does The Ritz-Carlton Residences, Waikiki Beach offer free breakfast?

The Ritz-Carlton Residences, Waikiki Beach does not offer free breakfast.

Is there a casino at The Ritz-Carlton Residences, Waikiki Beach?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton Residences, Waikiki Beach?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton Residences, Waikiki Beach?

Free parking is not available at this hotel. Valet parking is available for USD 60 per day.

Does The Ritz-Carlton Residences, Waikiki Beach have a pool?

The Ritz-Carlton Residences, Waikiki Beach features 2 outdoor pools. Guests can enjoy 24-hour pool access.

Does The Ritz-Carlton Residences, Waikiki Beach have a restaurant?

There are 3 onsite restaurants, offering options like French cuisine, a poolside location, and ocean views.

Does The Ritz-Carlton Residences, Waikiki Beach have a spa?

This hotel doesn't have a spa, but it does offer body treatments, sports massages, and body scrubs.

How close is The Ritz-Carlton Residences, Waikiki Beach to downtown Honolulu?

The Ritz-Carlton Residences, Waikiki Beach is 2.5 mi away from Honolulu.

The Ritz-Carlton Residences, Waikiki Beach Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1000 reviews
Rating 8 - Good. 138 out of 1000 reviews
Rating 6 - Okay. 34 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Stayed 4 nights in Jan 2026

10/10 Excellent

Raj

Stayed 4 nights in Jan 2026

10/10 Excellent

Hanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were welcomed with courtesy by the hotel staff. Our room was spotless.
Stayed 15 nights in Dec 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and kind. They were all the best. Mina and mao were truly the kindest humans ever, they made my birthday really special.
Stayed 6 nights in Jan 2026

10/10 Excellent

Gary

Stayed 2 nights in Jan 2026

10/10 Excellent

Siu-Fai

Traveled with family
Liked: Cleanliness, staff & service, amenities
The entire hotel waa great. The staff 1qs very friendly and thoughtful. They also prepared a birthday gift for my wife in the room
Stayed 3 nights in Jan 2026

10/10 Excellent

Ausar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service! Friendly Staff!
Stayed 5 nights in Jan 2026

10/10 Excellent

Martell Louis

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I’ve ever been to in my life hands down.
Stayed 4 nights in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Totally!
Stayed 5 nights in Sep 2025

10/10 Excellent

charles

Stayed 2 nights in Dec 2025

10/10 Excellent

JU YEON

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful room with the gorgeous view and kind staffs. Lovely sights of the fireworks in Friday night.
Stayed 1 night in Dec 2025

10/10 Excellent

Sina

Great hotel and staff. Highly recommend
Stayed 5 nights in Dec 2025

10/10 Excellent

Seungjoon

Stayed 6 nights in Nov 2025

10/10 Excellent

Ziyu

Stayed 1 night in Dec 2025

10/10 Excellent

Kent

Stayed 1 night in Dec 2025

10/10 Excellent

Amarjit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. Views breathtaking. Staff was awesome. Can't wait to come back
Stayed 4 nights in Dec 2025

10/10 Excellent

Sydney

Stayed 7 nights in Dec 2025

2/10 Terrible

Joonho

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
For the price we pay, the service at the hotel was not great (I have had much better experiences at other five-star hotels in Honolulu). The check-in was totally chaotic. It took a long time to complete the check-in. The receptionist was walking too fast for our kid to follow. Before checking out, we requested luggage pickup, but no one showed up, so we moved our stuff ourselves. I wouldn't recommend this place to others.
Stayed 2 nights in Dec 2025

10/10 Excellent

melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I just stayed here this past week for my moms 65th birthday. The service as soon as we stepped out of our lyft driver was amazing. We were greeted with smiles and leis. Our bags were put on a trolly and rushed right up to our room. When we went to the lobby we were greeted warmly by Richard. He was so kind and thoughtful to help us out with a little birthday surprise for my mom. He went above and beyond to make sure we felt right at home. Thank you Richard! Being our first time to Hawaii we wanted to know where we should go and venture to. We spoke with Jaimee down at concierge desk. She was very helpful and kind. We had so many questions and she answered them with a visual aide and knowledge. Appreciate her patience willingness to go above and beyond for us. Thank you Jaimee! Her recommendations were 10/10!
Stayed 3 nights in Dec 2025

10/10 Excellent

Bon

Stayed 6 nights in Dec 2025

10/10 Excellent

Cheri J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed in many different hotels, this one being my favorite. The staff was over the top with the kindness and customer service. Id give them 100 stars if i could.
Stayed 5 nights in Dec 2025

10/10 Excellent

Charles

Stayed 7 nights in Nov 2025

10/10 Excellent

BARATH

Liked: Cleanliness, staff & service, amenities
Amazing place to stay and will come back
Stayed 4 nights in Oct 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and All The amenities at the hotel were AWESOME!
Stayed 5 nights in Nov 2025

10/10 Excellent

SAMIR, long beach

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
There is no better service
Stayed 6 nights in Nov 2025