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Comfort Suites Mandeville

2.5-star property
68073 Highway 59, Mandeville, LA 1-855-201-7819

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3.6 out of 5
Good!
See all 9 Travelocity Reviews

" Nice front office staff " More

By a verified traveler on Wed 14 Jul 2021

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Mandeville hotel

In state park

Within 6 miles (10 km) of this Mandeville hotel, you'll find Fontainebleau State Park and Abita Brewing Company. Also within 9 miles (15 km) are Covington Trailhead and Big Branch Marsh National Wildlife Refuge.

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 66 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include refrigerators, microwaves, and rainfall showerheads.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Aug 3 - Aug 4

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Mandeville ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Suites Mandeville

Everyone (2) Couples (2) Family (2)
4 out of 5
Nice front office staff

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 14, 2021 by FP

Thanks for staying with us. We appreciate your feedback

4 out of 5
Very clean however the couch needed to be replaced. Had tears in it. Will be staying there again

Posted by on Dec 8, 2019

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Comment from Hotel Management

Jan 31, 2020 by k

Thank you for taking the time give feedback on your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! ~ GM

4 out of 5

Posted by on Oct 13, 2019

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2 out of 5
Ok, I can't write the review I wanted because I ran out of characters, so here it is in a nutshell. 1. First room air conditioner leaked, smelled musty & moldy 2. Second room's blow dryer didn't work. Had to use the hair dryer in the first room (which hadn't been cleaned after 3 days) 3. Front desk rarely had anyone at it...had to ring the bell for assistance 4. Printer in the business center was out of ink the entire 5 days we were there 5. The pump in the pool was not working so it wasn't the cleanest 6. Pool towels were only out there once, and the dirty towels were still out there after at least 3 days 7. On Sunday morning, the lady behind the desk had been there for 18 hours straight as her replacement was at least 1 1/2 hours late. I think she finally just left because the next two times I went to the desk for something, I kept being told that the manager would be there shortly. It was at least another 1 1/2 hours before someone was finally there. 8. Air conditioners ran for 15 seconds, then shut off for 60 seconds, ALL NIGHT AND DAY! Yes, I timed it. 9. Food was OK when they had some. They ran out of eggs at least twice, and ran out of meat at least once. Orange juice tasted watered down, and milk was bordering on sour. 10. There was no laundry soap for the washer, just dryer sheets We were very disappointed in our stay there as we have stayed at other Comfort Suites that were much better.

Posted by on Sep 12, 2019

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1 out of 5
I had to wait 20 minutes before checking in because of computer issues. When I got to the counter they couldn't find my reservation. I was given a room that was reserved for the last name of winter. My ID was never checked and I/m guessing the person that got my reservations room was never checked. I had 2 queen beds reserved and when we got up to the room it was 1 queen bed. The couch was dirty and looked like it a bear had attacked it. The toilet had dirt in it and part of the seat broke off when I sat on it. The bed was comfortable at least.

Posted by on Feb 18, 2019

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5 out of 5

Lovely hotel and staff!

Pros: Convenience and price.
Cons: The sofa BED was not very comfortable, but as it was only one small person sleeping on it, the sofa itself proved perfectly sufficient.
Location: The northshore is just a lovely place to be, with New Orleans and the gulf coast only 1/2 hour to 45 minutes away.
Very convenient on the northshore and just a jump to the causeway. Staff was warm and welcoming and very helpful. Any issues (which were more family quirks than issues with the accommodations) were immediately addressed. And while I did not choose the hotel because of the cookies, they were a HUGE hit with the cookie eaters!

Posted by , from New Rochelle, NY on May 22, 2018

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2 out of 5

new owners? new management? something has changed

something has changed and not for the better..... I have stayed at this hotel a couple of times over the last few years and usually it is nice. This time, not so much. The deadbolt to my room did not work. I mentioned it to the front desk and they said they knew about that for a while now. Also, the smoke detector had been removed from the ceiling (wires hanging down). Thinking both a deadbolt lock and a smoke detector are safety issues, I did mention it again to another staff member, who said they would send the repairman. Never repaired while I was there. I returned to my room the second day around 6 pm. Housekeeping had not come. I called the front desk and asked for fresh towels, which I was told they did not do. When pushed, they said I could bring my dirty towels down to the front desk and they would give me clean ones. Finally, housekeeping did knock on my door shortly after 7 pm. The staff was very friendly, the bed very comfortable and the hotel is in the perfect location for me. But a lack of safety and cleaning being such an issue makes me think twice about this hotel.

Posted by on Sep 11, 2016

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5 out of 5

Friendly staff and super clean rooms:)

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, friendly staff
After a very long day of driving, we walked into a very comfortable place with inviting people:) I am a freak on cleanliness and let me tell you--- they ROCKED it in this area!!!!

Posted by , from Dallas, TX, USA on Jan 9, 2013

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5 out of 5

Great Relaxing Stay!

Pros: Free breakfast, Free Internet, Quiet
Clean and fresh! Hotel was a nice retreat for us. Close to restaurants but not right in the middle of things. Large, comfortable rooms and a friendly staff. A fantastic value for the dollar. Could not have asked for more.

Posted by , from Philadelphia, MS on Nov 6, 2012

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About the Comfort Suites Mandeville

Location 68073 Highway 59, Mandeville, LA 70471

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Suites Mandeville offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Comfort Suites Mandeville also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Mandeville hotel is smoke free.

  • 66 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (66.4 km / 41.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Mandeville offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Comfort Suites Hotel Mandeville
  • Comfort Suites Mandeville
  • Comfort Suites Mandeville Hotel
  • Comfort Suites Manville Hotel
  • Comfort Suites Mandeville Hotel
  • Comfort Suites Mandeville Mandeville
  • Comfort Suites Mandeville Hotel Mandeville

You should know

  • The seasonal pool will open in April and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.