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4.1 out of 5

"There was no valet bell hop or room service and no nightlife " More

By a verified traveler on Tue 15 Feb 2022

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Hotel Description

4-star resort near Horseshoe Bossier City Casino

Boardwalk, shopping nearby

With a stay at this Bossier City resort, you'll be steps from Horseshoe Bossier City Casino and within a 15-minute walk of Louisiana Boardwalk. R.S. Barnwell Memorial Garden & Art Center and RiverView Hall & Theater are also within 2 miles (3 km).

Casino, health club

This resort features a casino, a nightclub, and 5 restaurants. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free valet parking. Enjoy the outdoor pool and perks like free self parking and free WiFi.

WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 606 guestrooms also offer WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and hair dryers are also available.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room May 23 - May 24

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Horseshoe Bossier Casino & Hotel ratings based on 57 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Horseshoe Bossier Casino & Hotel

Everyone (22) Couples (18) Family (17)
5 out of 5
Amazing bath tub!

Posted by on Apr 8, 2022

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2 out of 5
Check in was great, especially Shannon. She helped my wife & I in obtaing another room after initial room had unsatisfactory mattress. Outstanding member of your staff.

Posted by on Mar 16, 2022

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4 out of 5
There was no valet bell hop or room service and no nightlife

Posted by on Feb 15, 2022

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1 out of 5
I was treated awful by a dealer in the Casino. Management was involved on the casino and hotel side. Nothing was done about the incident that happened. Our family stayed in the hotel, dinned at Jacks and played the casino. This was the first time we've been back to the Horseshoe in years. The lack of professionalism from the casino dealers ruined us coming back. Extremely disappointed. As for the hotel rooms, there are no trash bags in the cans (disgusting if you think about it), no outlets to charge your phone anywhere close to the bed. Extremely outdated. There is also no coffee in the room nor is there a coffee shop in the hotel. The Burger place did have some coffee, it was good. When you pay $300 for a night in a hotel they have GOT to do better.

Posted by , from LUMBERTON on Feb 14, 2022

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4 out of 5
everything is very good

Posted by on Jan 29, 2022

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5 out of 5
The place is beautiful. The bathrooms could be a little cleaner. However, the rooms are large and the beds are comfortable.

Posted by on Dec 3, 2021

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5 out of 5

Posted by on Oct 31, 2021

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5 out of 5
We had an amazing experience and the view was awesome

Posted by on Oct 26, 2021

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1 out of 5
Overcharged me

Posted by on Oct 25, 2021

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5 out of 5
parking garage was attached to hotel and valet service was excellent

Posted by , from springfield on Oct 5, 2021

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About the Horseshoe Bossier Casino & Hotel

Location 711 Horseshoe Blvd, Bossier City, LA 71111

Property Features

Horseshoe Bossier Casino & Hotel offers its guests an outdoor pool, a health club, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. There are 3 meeting rooms available. A casino, a nightclub, and gift shops/newsstands are also featured at the business-friendly Horseshoe Bossier Casino & Hotel. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Bossier City resort.

  • 606 guestrooms or units
  • 25 levels
  • 5 dining venues
  • Built in 1997
  • Casino
  • Nightclub
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Horseshoe Bossier Casino & Hotel offers 606 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations. This Bossier City resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 1:00 PM.

Jack Binions Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

8oz Burger Bar - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open 24 hours.

Four Winds - This restaurant specializes in Asian cuisine. Open select days.

The Spread - This buffet restaurant specializes in American cuisine and serves lunch and dinner.

Jasmine's Noodle Bar - This diner specializes in Asian cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 21 years old are not allowed in the outdoor adult pool.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Resort fee: USD 19.20 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.99 per person (approximately)
  • Fee for in-room wireless Internet: USD 7.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD $17.01 (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Horseshoe Bossier Casino &
  • Horseshoe & Hotel
  • Horseshoe Bossier Casino
  • Horseshoe Bossier Casino & Hotel
  • Horseshoe Bossier Casino Hotel
  • Horseshoe Hotel
  • Horseshoe Bossier City
  • Horseshoe Casino Luxury All Hotel Bossier City
  • Horseshoe Hotel Luxury All Suite
  • Horseshoe Bossier Casino & Hotel Resort
  • Horseshoe Bossier Casino & Hotel Bossier City
  • Horseshoe Bossier Casino & Hotel Resort Bossier City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.