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4.5 out of 5

"When i walked into the room i was taken away.It was better than expected.Very roomy an clean.I was on the 24th floor with a view of the city. " More

By a verified traveler on Thu 05 Apr 2018

Hotel Description

4-star eco-friendly resort near Louisiana Boardwalk

On river

You'll find Louisiana Boardwalk and R.S. Barnwell Memorial Garden & Art Center within 2 miles (3 km) of this resort. RiverView Hall & Theater and Riverview Park are also within 2 miles (3 km).

Casino, health club

This eco-friendly resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 5 restaurants.

WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 606 guestrooms also offer WiFi and 24-hour room service. Other amenities include cable TV, premium bedding, and coffee/tea makers.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$60 per night

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Horseshoe Bossier Casino & Hotel ratings based on 91 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Horseshoe Bossier Casino & Hotel

Everyone (22) Couples (8) Family (4)
1 out of 5
We were charged for the room even though we DID NOT STAY HERE! As we were checking in they informed me that the pool was for 21 years and older. It was just me and my 11 year old son, we traveled down for his checkup at the Shriners Hospital. I told them we couldnt stay there if he couldnt swim. We left and stayed the nigh at another hotel and they still charged me.

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 25, 2019 by NQuinn

We would like to respond to you personally. You were booked through a third party and cancellations would go through the third party as well. Please reach out to us through our property or give us the name booked on your reservation so that we would be able to assist you further.

4 out of 5
It was very hard to check out....Now of the phones worked , so I went down to get a luggage carrier and get my car …… One of the people at the front door told me all the phones were being re-worked and that is why there was no response !!!!!!!! I have yet to figure out how I was to know that none of the phones worked !!!!!! Other than that, it was O K.....

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 19, 2019 by NQuinn

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Our IT department was working on our phone system. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

5 out of 5

Posted by on Jun 8, 2019

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5 out of 5
Upon arrival we had to wait an hour due to Travelocity not sending my confirmation through. We received 2 queen beds not the luxory king that was selected. After traveling first you want is to be able to get to your room ASAP........

Posted by on May 27, 2019

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5 out of 5
Super nice staff and the room was clean and fresh.

Posted by on May 18, 2019

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5 out of 5

Posted by on May 18, 2019

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4 out of 5
The air conditioner keeps the room nice and cool. When we called the front desk no one ever answered. For the price, there should be a microwave.

Posted by on May 18, 2019

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Comment from Hotel Management

May 21, 2019 by NQuinn

Thank you for your review. Please let us know if we can help make your stay more enjoyable while you are here. We look forward to your next visit!

3 out of 5
When I checked out, I was hit with a $20 per room fee (Pool, Internet, ...) Other than that, place was really nice with good food and easy access in and out.

Posted by , from Louisiana on May 8, 2019

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Comment from Hotel Management

May 8, 2019 by NQuinn

Our resort fee is inclusive of these services: use of pool (in season, Opening May 24, 2019), unlimited local phone calls, exercise facility with sauna, and 2 Wi-Fi devices per day at standard speed, for all registered hotel guests. We are glad that you enjoyed yourself and we look forward to your next visit.

5 out of 5

Posted by on May 7, 2019

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5 out of 5
Enjoyed the buffet, the service by the wait staff, and playing in the casino.

Posted by on May 3, 2019

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About the Horseshoe Bossier Casino & Hotel

Location 711 Horseshoe Blvd, Bossier City, LA 71111

Property Features

Horseshoe Bossier Casino & Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. There are 3 meeting rooms available. A casino, a nightclub, and spa services are also featured at the eco-friendly Horseshoe Bossier Casino & Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Bossier City resort.

  • 606 guestrooms or units
  • 25 levels
  • 5 dining venues
  • Built in 1997
  • Casino
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Shreveport, LA (SHV-Shreveport Regional) (12.4 km / 7.7 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Horseshoe Bossier Casino & Hotel offers 606 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations. This Bossier City resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • In-room dining (24 hours)
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Jack Binions Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

8oz Burger Bar - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open 24 hours.

Four Winds - This restaurant specializes in Asian cuisine. Open select days.

The Spread - This buffet restaurant specializes in American cuisine and serves lunch and dinner.

Jasmine's Noodle Bar - This diner specializes in Asian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby

Spa Services

Indulge Spa at Horseshoe has couples treatment room(s). Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children under 21 years old are not allowed in the outdoor adult pool. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00
  • Resort fee: USD 19.20 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD $17.01 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD $17.01 per night (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Horseshoe & Hotel
  • Horseshoe Bossier Casino
  • Horseshoe Bossier Casino & Hotel
  • Horseshoe Bossier Casino Hotel
  • Horseshoe Hotel
  • Horseshoe Bossier City
  • Horseshoe Casino Luxury All Hotel Bossier City
  • Horseshoe Hotel Luxury All Suite

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.