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"There was no hair dryer or wrapped cups " More

By a verified traveler on Sun 31 Oct 2021

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Hotel Description

Enjoy the outdoor pool at this Shreveport hotel

In Shreveport

You'll be within 2 miles (3 km) of Shreve Memorial Library and 6 miles (10 km) of Mooretown Public Art Project with a stay here. Splash Kingdom Shreveport and Mooretown Park are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy free perks like free self parking and an area shuttle.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$85* Per night/room Oct 9 - Oct 10

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wingate by Wyndham Shreveport Airport ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Wingate by Wyndham Shreveport Airport

Everyone (13) Couples (1) Family (10)
1 out of 5
Our stay was for a total of four nights (3 night stay extended by one night.) Clean towels were in the room at our initial check in, however, we found a dirty facecloth from the previous occupant on the shower rod. Per hotel policy, we left our towels on the floor each day to be replaced and requested our room be serviced. For the duration of our stay, we never received clean towels and our trash was never emptied. Our initial towels remained on the floor for the entire stay. On Monday and every subsequent morning, we requested clean towels and asked that the room be serviced. At 9pm Monday night, we asked for clean towels and we’re told were told none were available. We reluctantly purchased $16.78 of towels at Walmart. Tues am, we asked to talk to the manager about our experience and to be reimbursed for the towels we purchased. The manager did not come to the desk to talk with us. Each following morning, we asked the desk clerk for clean towels and to have the room serviced. We observed the desk clerk note our request each day, however, we never received clean towels or service and had to launder our purchased towels off-site daily. In my nearly 40 years traveling the US, I have never experienced such a lack of service from a hotel nor management’s inattention to our expressed concerns.

Posted by on Jul 4, 2022

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Comment from Hotel Management

Jul 6, 2022 by Richard

Mr. Charles, I am terribly sorry about your issues with your stay. We have plenty of Towels on sight and in storage rooms on the property and are not short on any linen. The rooms get cleaned daily and unless the DND was on the door we knock and ask if the guest needs anything each day.

2 out of 5
Room was my ready until 2 hours after check in time.

Posted by , from ROCHESTER on Jun 26, 2022

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Comment from Hotel Management

Jun 27, 2022 by Richard

I am terribly sorry about the wait. We are currently shorthanded and looking for staff members.

4 out of 5

Posted by on May 14, 2022

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5 out of 5
Great convenience

Posted by on Dec 2, 2021

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Comment from Hotel Management

Dec 3, 2021 by Hotel Management

Dear John, Thank you for staying with us and sharing your review!

4 out of 5
There was no hair dryer or wrapped cups

Posted by on Oct 31, 2021

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Comment from Hotel Management

Nov 2, 2021 by Hotel Management

Dear Barbara, Thank you for staying with us and sharing your review. At any time you may be missing something from your room, please let us know at the front desk so we may get that for you. We hope you have a nice week and hope to see you again!

2 out of 5
Shopping and convenient

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 19, 2021 by Hotel Management

Dear Stephanie, Thank you for staying with us and sharing your review. We are glad you enjoyed our location convenient to shopping and hope to see you again.

3 out of 5
N/A

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 14, 2021 by Hotel Management

Dear Bobbie, Thank you for staying with us and taking the time to leave a rating. We hope to see you again next time you are in the area for the opportunity to provide you with a five star stay!

1 out of 5
Ants in room, mold covered A/C, no towels, had to go to Walmart to buy some, boys football team and friends took the whole pool. Will bever go back!

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 7, 2021 by Hotel Management

Dear Lisa, On behalf of our entire team, we apologize for the concerns you shared about your experience. I have addressed your issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

4 out of 5

Posted by on Jul 20, 2021

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3 out of 5

Posted by on Jul 18, 2021

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About the Wingate by Wyndham Shreveport Airport

Location 6245 Westport Avenue, Shreveport, LA 71129

Property Features

Wingate by Wyndham Shreveport Airport offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. A roundtrip airport shuttle (available on request) and an area shuttle are free. The business-friendly Wingate by Wyndham Shreveport Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Shreveport hotel is smoke free.

  • 105 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wingate by Wyndham Shreveport Airport offers 105 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Fairfield Inn Marriott Hotel Shreveport
  • Fairfield Inn Marriott Shreveport
  • Fairfield Inn Shreveport
  • Marriott Shreveport
  • Fairfield Inn Marriott Shreveport Hotel
  • Wingate By Wyndham Shreveport
  • Wingate by Wyndham Shreveport Airport Hotel
  • Wingate by Wyndham Shreveport Airport Shreveport
  • Wingate by Wyndham Shreveport Airport Hotel Shreveport

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.