2/10 Terrible
jennifer
Traveled with family
Sep 3, 2025
Disliked: Cleanliness, property conditions & facilities
Nothing was unique about the property.
The property was unsafe and lauders where hanging out. The guest were hanging out of the second floor window smoking marijuana. I questioned this to the desk clerk and she brushed me off. The elevator had not been working for sometime, therefore, their was no handicap accessibility. Luggage had to be lugged to the second floor up and down through my stay. The second floor smelled horrible with marijuana. This was reported to the desk clerk. The exterior of the building was not attractive. The workers did not have uniforms. The hold building smelled like dampness. My room had a damp feeling and the floor was wet feeling. The chair in the room was filthy and stained up. The drapes were hanging, the shower head was not working, and the toilet had to be unclogged.
The maintenance worker that I saw the first night, was walking the halls after hours with no uniform and it appeared as though he had a room there.
The housekeepers had no uniform to identify them from guest, just plain street clothes. I had to ask if they were guest or workers.
The other guest that arrived with me, their room was so unsanitary. Their mattress had blood stands and when they presented pictures to the desk clerk, it appeared she had no concern. My guest end up leaving this hotel and had to reserve another hotel. This was very inconvenience for them.
I will be disputing my concerns with corporat of Radisson hotels, Expedian, Choice hotels and the Better Business
jennifer
Stayed 2 nights in Aug 2025
