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"When I arrived shortly after 3pm my room was not ready. Excuse was they were full last night and short staff today. The motel hallways smelled of ciga ... " More

By a verified traveler on Sat 03 Aug 2019

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Hotel Description

Shreveport guestrooms with free WiFi

Close to airport

Within 3 miles (5 km) of this Shreveport hotel, you'll find Mooretown Park and Independence Stadium. Hirsch Memorial Coliseum and Louisiana State Exhibit Museum are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Oct 8 - Oct 9

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Shreveport-Airport, LA ratings based on 23 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Shreveport-Airport, LA

Everyone (9) Couples (3) Family (8)
1 out of 5
This place had to by far my worst experience ever. Checked in I’ve waited for the the young lady to finish counting change, which took about 8 mins. Stood there no welcome in or nothing, just give me a second. I knew it was about to be a bad experience. Room smelled bad like old clothes. We had no blankets, I called and the young man did bring me some sheets. Let’s get to the big part. From the moment we walked in the room you can hear what appeared to be kids tumbling above us. So we didn’t want to complain hoping by the time we go to sleep 1am it would stop. NO!! Woke up 3 times to ask the front office to please tell them to go to bed. Nothing changed, I do believe he tried. I think it’s an unsafe environment and the police need to be called that was not children. That was safe, I woke up 3 times until i just woke my son and husband up and said let’s head back to Texas. We left at 6 and the noise was getting worse.

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 30, 2023 by Manager

Hello Lisa, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2 out of 5
Nc

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 18, 2023 by Manager

Hello Henry, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

1 out of 5
Room had no towels or TV remote. Went to the front desk several times about a remote and was told the maintenance person was on his way, which he never showed. Mold was growing from the ceiling in the bathroom and room also smelled of mold. In all it was a horrible stay.

Posted by on Jul 12, 2023

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Comment from Hotel Management

Jul 15, 2023 by Manager

Hello Patrick,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

1 out of 5
Tried 2 rooms, neither we’re ready. Awful!

Posted by on May 27, 2023

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Comment from Hotel Management

May 27, 2023 by Manager

Hello Terry,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

2 out of 5

Posted by , from new orleans on Apr 29, 2023

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Comment from Hotel Management

May 20, 2023 by Manager

Hello Joaquin,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

4 out of 5
.

Posted by , from MOBILE on Feb 13, 2022

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Comment from Hotel Management

Feb 13, 2022 by Guest Relations Management

Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

2 out of 5
Quiet and convenient

Posted by , from Monroe on Nov 2, 2021

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Comment from Hotel Management

Nov 4, 2021 by Manager

We appreciate the time you've taken to share your review with us. I'm glad that most aspects of your stay lived up to your expectations.

1 out of 5
My car was keyed the first night.I was not given a hotel receipt when I checked out, even after I asked for it.My car was parked n front of 2 cameras and I was told they don't work.Tried to make a police report the police answer machine said "Not taking messages.Never stay there again.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 23, 2021 by Manager

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

5 out of 5
Close to airport

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 17, 2021 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2 out of 5

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 20, 2021 by Guest Relations Management

Dear Guest, We continuously strive to meet your needs and expectations. We appreciate the time you took to share your rating, and it is our hope that you will give us the opportunity to better serve you in the future.

About the Country Inn & Suites by Radisson, Shreveport-Airport, LA

Location 5020 Hollywood Avenue, Shreveport, LA 71109

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is available. A fitness center, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Shreveport-Airport, LA. Self parking is free.

  • 86 guestrooms or units
  • 3 levels
  • Built in 2007
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Shreveport-Airport, LA offers 86 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Carlson Shreveport-Airport
  • Country Carlson Shreveport-Airport
  • Country Inn & Suites by Radisson, Shreveport-Airport, LA Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.