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"When I called to make a reservation I asked for a room with a pool if if if I knew noon day they have a pool I wouldn’t stay " More

By a verified traveler on Wed 18 Jul 2018

Hotel Description

4-star spa hotel near Louisiana Boardwalk

Heart of Shreveport

A stay at this Freestate hotel places you within half a mile (1 km) of Shreveport Convention Center and 2 miles (3 km) of Louisiana Boardwalk. R.S. Barnwell Memorial Garden & Art Center and RiverView Hall & Theater are also within half a mile (1 km).

Casino, 24-hour fitness

This hotel features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 5 restaurants.

Free WiFi, MP3 docks

The 403 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and MP3 docks. Room service, coffee/tea makers, and free local calls are also available.

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$65* Per night/room Nov 14 - Nov 15

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Eldorado Resort Casino Shreveport ratings based on 30 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Eldorado Resort Casino Shreveport

Everyone (14) Couples (5) Family (13)
5 out of 5
We arrived very late and the hotel was more than accommodating. There was food availble 24 hours a day so we were able to still eat at the late hour and the food was delicious.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by V

We appreciate you taking the time to give us your feedback. Hope you come again soon.

4 out of 5
Stff extremely friendlu, room immaculately clean! For a fair price. Amazing time thank you

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by V

We appreciate you taking the time to give us your feedback. Your comments make us a better property.

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by V

We appreciate you taking the time to give us your feedback. Your comments make us a better travel destination.

5 out of 5
I liked the cleanliness and friendliness. Gregory in the restaurant was outstanding and a faithful employee.

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 9, 2019 by V

We appreciate you taking the time to give us your feedback. We hope you come see us again soon.

1 out of 5

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 9, 2019 by V

I apologize for your unhappy experience at our property but do appreciate you letting us know your feedback. Please come again soon.

5 out of 5
Room temperature and clean room ,nice and friendly service.

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by V

We appreciate you taking the time to give us your feedback. We hope you come again soon.

3 out of 5
For what they charge and then charge a extra fee for up keep which is not happening was a little much. Rust around the vents and around the shower side table falling apart. Putting the tip on things I hated. I should be the one to pick the tip due to service. Good thing the staff is great with management not keeping the hotel up!!!!

Posted by on Aug 27, 2019

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Comment from Hotel Management

Aug 27, 2019 by V

We appreciate you taking the time to give us your feedback.

2 out of 5
I travel a lot for business and pleasure so I know what to expect from a four diamond resort. The Eldorado in Shreveport did not meet the expectations of a four diamond resort. From the dirty restrooms in the lobby and casino areas to the nonexistent wait staff service in the blackjack table area. There were a number of times that we ordered drinks and the waitress never returned. Time and time again we had to leave our blackjack table our give up our slot machine to go to the bar on the first floor to buy a drink. Our player cards never worked at the electronic blackjack tables even after we went back to the players club and they reissued a new card that still didn’t work. We spent hundreds of dollars playing at the electronic blackjack table that we will not get “points” credited to our resort account. Everyone seated around us complained about the nonexistent drink/wait staff service. When one of the other players was finally able to flag a waitress down, he politely asked for a drink and mentioned that no one had come by to take drink order for the past hour. She then put her hand in her hip and gave him attitude. Needless to say, he nor the rest of the table ever got our drinks. Worst of all, we could see the waitresses from our table standing around talking to one another by the bar area. Like I’ve mentioned before, I am an experienced traveler and for the Eldorado to have a four diamond resort designation and not even offer mouthwash is disappointing.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by V

I apologize for your unpleasant gaming experience. Your comments have been forwarded to the Director of the Beverage Department and Hotel Operations. We hope you will give us another chance soon.

2 out of 5
We reserved/paid for a nonsmoking, King room and upon arrival we were informed that they only had smoking, queen room available. The smell in the room was terrible!! Our luggage and personal items now reek of cigarette smoke! My husband and I both woke with headaches from the odor.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by V

We appreciate you taking the time to give us your feedback. Your comments have been sent to the Director of Hotel Operations. We hope you come again soon

5 out of 5
Convenient, clean, friendly feel safe. Many choices under one roof.

Posted by on Aug 14, 2019

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Comment from Hotel Management

Aug 14, 2019 by v

We appreciate you taking the time to give us your feedback. We are glad you enjoyed your stay and hope you come again soon.

About the Eldorado Resort Casino Shreveport

Location 451 Clyde Fant Pkwy, Shreveport, LA 71101

Property Features

Eldorado Resort Casino Shreveport offers its guests a full-service spa and a 24-hour fitness center. There are 5 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 6000 square feet (557 square meters) and includes conference space. A casino, a nightclub, and gift shops/newsstands are also featured at the business-friendly Eldorado Resort Casino Shreveport. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Shreveport hotel.

  • 1 building
  • 403 guestrooms or units
  • 18 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 6000 sq ft of conference space
  • 557 sq m of conference space
  • Casino
  • Nightclub
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Shreveport, LA (SHV-Shreveport Regional) (12.1 km / 7.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Eldorado Resort Casino Shreveport offers 403 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.

SPORTSMANS PARADISE CAFE - This diner specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

THE VINTAGE - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

NOODLE BAR - This diner specializes in Vietnamese cuisine and serves dinner only. Open select days.

THE BUFFET - This buffet restaurant serves brunch, lunch, and dinner. Open daily.

CINEMA CAFE - This bistro specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, La Spa. Services include manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per accommodation, per stay, plus a deposit of USD 25 per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 11.56 per accommodation, per night

The resort fee includes:

  • Health club access
  • Self parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 15.00 per person (approximately)
  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eldorado Resort
  • Eldorado Casino Shreveport
  • Eldorado Casino Shreveport
  • Eldorado Resort Casino Shreveport Hotel
  • Eldorado Resort Casino Shreveport Shreveport
  • Eldorado Resort Casino Shreveport Hotel Shreveport

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Shreveport-Hotels-Eldorado-Resort-Casino-Shreveport.h19174549-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.