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"There were dirty towels on the floor in the bathroom. " More

By a verified traveler on Sat 27 Nov 2021

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Hotel Description

3-star hotel near Bally's Shreveport Casino & Hotel

Shreveport Commercial Historic District stay

Within a 15-minute walk of this Shreveport Commercial Historic District hotel, you'll find Bally's Shreveport Casino & Hotel and Sam's Town Casino. Shreveport Convention Center and Margaritaville Resort Casino are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$109* Per night/room Sep 26 - Sep 27

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Shreveport Downtown, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Shreveport Downtown, an IHG Hotel

Everyone (10) Couples (1) Family (5)
1 out of 5
The front desk agent did not smile, or tell me anything about the property. When I asked if they had a suite to upgrade to he simply said "not today". The worst part is that he did not ask me for ID at anytime. At all. What??? That's completely unsafe. Then the room had drawers standing open, smelled wet and musty. Bathroom had hair in the sink and a wet washcloth on the shower rod. Carpet worn and dirty. Very dissatisfied with this stay.

Posted by on Apr 10, 2023

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4 out of 5

Posted by , from san antonio on Apr 29, 2022

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5 out of 5
There were dirty towels on the floor in the bathroom.

Posted by on Nov 27, 2021

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1 out of 5
Front desk people are extremely rude they cancelled our reservation without notice and just kept saying it was policy even though our reservation was to pay at property upon check-in.

Posted by on Jun 9, 2021

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4 out of 5
I did not like the fact thete was not a micro wave or mini refrigerator.

Posted by , from Shreveport, La. on Aug 24, 2020

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3 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Management

Thank you for the feedback.

4 out of 5
It was in a safe location read about the noise of the train but didn't bother me like I thought

Posted by on Apr 28, 2019

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Comment from Hotel Management

Jun 14, 2019 by Management

Thank you for the great feedback! We appreciate the kind words. We hope you will come see us again soon!

4 out of 5
The location was great and easy to get too but the only problem was the train but I will stay there again

Posted by on Feb 24, 2019

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4 out of 5

The trains.......

Hotel itself was very nice. Damn trains. Clean, friendly bar, welcoming atmosphere. Our room was probably a closet at some point they converted into a room. Oh god, the trains. Clean but just overall small & cramped. Have I mentioned the trains? Non freaking stop. All. Night. Long. Right next to the hotel. Right next to our room.

Posted by , from Houston, TX on Feb 5, 2018

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1 out of 5

Would never stay here again!

Arrived and finally given room key for 6th floor, go to the only working elevator, 6th floor where the room is down a long hallway, through a scary hall to find my key doesn't work! Go back down, I get a new room to find the floor in restroom is soaked, asked if room was just cleaned bc of wet floor, offered another room. Next morning bathroom floor was still wet. Carpet in room was pulling away from walls, supposedly recently remodeled! Music in lounge downstairs was so loud the desk petiole couldn't hear me nor the people on the phone. And parking was bad & area was not safe at night. Very deceiving pictures.

Posted by on Sep 26, 2016

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About the Holiday Inn Shreveport Downtown, an IHG Hotel

Location 102 Lake St, Shreveport, LA 71101

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 23 to February 8:

  • Dining venue(s)

Property Features

Holiday Inn Shreveport Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5400 square feet (502 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Holiday Inn Shreveport Downtown, an IHG Hotel. A free area shuttle within 3 mi is available. Self parking is free. This 3-star Shreveport hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5400 sq ft of conference space
  • 502 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Holiday Inn Shreveport Downtown, an IHG Hotel offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Shreveport hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Holiday Inn Shreveport Downtown, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 10

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9.95–13.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Shreveport Downtown
  • Shreveport Downtown
  • Holiday Inn Shreveport Downtown Hotel
  • Holiday Inn Shreveport Downtown
  • Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
  • Shreveport Holiday Inn
  • Shreveport Downtown, An Ihg
  • Holiday Inn Shreveport Downtown
  • Holiday Inn Shreveport Downtown, an IHG Hotel Hotel
  • Holiday Inn Shreveport Downtown, an IHG Hotel Shreveport
  • Holiday Inn Shreveport Downtown, an IHG Hotel Hotel Shreveport

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.