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Holiday Inn Express & Suites West, an IHG Hotel

2.5-star property
5420 Interstate Dr, Shreveport, LA 1-855-201-7819
4.2 out of 5
Very good!
See all 17 travelocity Reviews

"When we checked in I told them my room was supposed to have a king size bed. They gave me 2 queen beds and a third floor room. I needed first floor be ... " More

By a verified traveler on Fri 21 Apr 2023

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Hotel Description

Enjoy the outdoor pool at this Shreveport hotel

In Shreveport

You'll find Mooretown Public Art Project and Mooretown Park within 2 miles (3 km) of this hotel. Independence Stadium and Hirsch Memorial Coliseum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$104* Per night/room Oct 1 - Oct 2

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites West, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites West, an IHG Hotel

Everyone (9) Couples (1) Family (3)
4 out of 5
When we checked in I told them my room was supposed to have a king size bed. They gave me 2 queen beds and a third floor room. I needed first floor because I have a dog. She was very nice and finally got it straightened out. I did not care for being charged 75$ non refundable for dog . I think you should at least get half back if everything checks out. Our dog is small and very well trained and up to date with everything

Posted by on Apr 21, 2023

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5 out of 5

Posted by on Apr 17, 2023

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4 out of 5

Posted by on Mar 5, 2023

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5 out of 5

Posted by on Mar 27, 2022

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1 out of 5
The staff was nice, especially James. He was very helpful when it came to the “plumbing” issues…but unfortunately having fleas crawl all over us, was a no brain game changer!

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 24, 2021 by Michaela Auchard, City General Manager

We are truly sorry for your experience. It is important to us that all of our guest have an outstanding stay, and we did not meet our goals. We have addressed the room with fleas and exterminated them. I hope that you would try us again.

1 out of 5
It was under construction and just a dirty mess.. staff was not prepared and assigned me a wrong room twice.. hotel was lacking any amenities and pool was green.. worst stay I have had in years !!

Posted by on Jul 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by Michaela Auchard, City General Manager

I hope that you will return after September 1st as our remodel will be complete and we will have also rebuilt our team.

5 out of 5
The staff was very friendly! Rooms are clean and smell nice too!

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 2, 2021 by Michaela

Thank you for sharing your experience with our hotel. We hope to see you again soon.

5 out of 5

Posted by on Dec 1, 2019

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5 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Nov 5, 2019 by GM

Thank you please come back and see us again.

4 out of 5
The property is decent, but in a poor neighborhood.

Posted by on Mar 17, 2019

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About the Holiday Inn Express & Suites West, an IHG Hotel

Location 5420 Interstate Dr, Shreveport, LA 71109

Property Features

Holiday Inn Express & Suites West, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 550 square feet (50 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites West, an IHG Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking is free. This Shreveport hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • 550 sq ft of conference space
  • 50 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites West, an IHG Hotel offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express West Hotel Shreveport
  • Holiday Inn Express West Hotel
  • Holiday Inn Express West Shreveport
  • Inn Express West Shreveport

You should know

  • Pool access available from 6:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.