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"Toilet would not flush. Room was not made up before 2nd night. " More

By a verified traveler on Wed 20 Apr 2022

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Hotel Description

3.5-star hotel in Freestate, connected to the convention center

City center stay

A stay at this Freestate hotel places you steps from Shreveport Convention Center and within a 5-minute walk of Confederate Navy Yard. Shreveport City Hall and Sam's Town Casino are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room Dec 13 - Dec 14

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Shreveport ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Shreveport

Everyone (6) Couples (3) Family (5)
3 out of 5
Toilet would not flush. Room was not made up before 2nd night.

Posted by , from Tucson on Apr 20, 2022

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4 out of 5
Was a great getaway

Posted by on Oct 18, 2021

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Comment from Hotel Management

Nov 21, 2021 by Sherirea

Thank you for your feedback Mr. Blaine. If there is anything else we can assist you with do not hesitate to let us know. Have a great day!

5 out of 5
This hotel is beautiful. They have a very nice breakfast. And the staff is very accommodating. Great stay!

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 5, 2021 by Kelly G. Guest Services Manager

Thank you for your wonderful review! We hope to host you again very soon!

5 out of 5
Friendly staff, well kept and clean

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 28, 2021 by Kelly G. Guest Services Manager

5 out of 5! Thank you so much! We look forward to your next visit!

1 out of 5
Staff was rude.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 22, 2021 by Sherirea

Thank you for your feedback. We apologize for the inconvenience you had experienced. If there is anything else we can do for you do not hesitate to let us know here at Hilton Shreveport. Have a great day!

2 out of 5
What I did not like his how much I paid for this room through Travelocity to be treated as a second hand consumer for I am not someone who is part of the Hilton Rewards program when everything that was promised to me through Travelocity for accommodations as in free parking complimentary breakfast because I am a type 1 diabetic who has to have insulin that I was told that I was going to have to pay for my breakfast when my email was told when I made my booking that it will be complimentary

Posted by , from Augusta on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by Kelly-Guest Services Supervisor-Hilton Shreveport

Ms. Hunt I am truly sorry for any frustration you may have experienced while on property. Your satisfaction is of the utmost importance to us. I looked at your reservation and it does state room only, no indication of free parking or breakfast. Again I am very sorry you didn't enjoy your stay. I hope you will choose to stay with us again in the future, as we would love a 2nd chance to ensure you have the stay experience you deserve. Thank you for choosing the Hilton Shreveport.

3 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 27, 2019 by Kelly Gearlds-Guest Services Supervisor

First, allow me to thank you for choosing the Hilton Shreveport. I see that you rated us a 3 out of 5. We strive for every guest to have a perfect experience, and I apologize if we fell short of your expectations. We encourage you to inform us while on property of any concerns you may have. We will address them immediately. We are here to make it right. I hope you will consider staying with us again in the not so distant future.

2 out of 5
I stayed in a recently “renovated” room however the shower water was not hot, the toilet was broke half the time, and the AC never got below 74 even though it was set at 65. I will not be staying here again.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Oct 13, 2019 by Kay B.

Thank you for being our guest at Hilton Shreveport. I appreciate that you took the time to provide us with feedback regarding your experience at out hotel. We are currently under going renovations to give our guest the update they deserve.I can assure you that what you described is not indicative of the level of service or quality we strive to achieve and I have reviewed your comments with our team so that we can address your concerns. We look forward to your next stay with Hilton.

5 out of 5
Very nice and clean hotel! We will definitely stay here again!

Posted by on Aug 26, 2019

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Comment from Hotel Management

Sep 4, 2019 by Kay B.

We greatly appreciate your feedback! Your feedback will be shared amongst our team. We look forward to your next stay with us at Hilton Shreveport.

5 out of 5

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 27, 2019 by Kay B.

We greatly appreciate your feedback! Thank you for being our guest we truly appreciate the positive feedback. If you get the chance, please help us spread the word by sharing your perspective on social media.

Property Features

Hilton Shreveport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A business center and a meeting room are available. The business-friendly Hilton Shreveport also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3.5-star Shreveport hotel is smoke free.

  • 313 guestrooms or units
  • 12 levels
  • Built in 2007
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , High-speed internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Shreveport offers 313 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs and hair dryers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with cable channels and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Market 104 Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Market 104 Bar - This lobby lounge serves dinner and light fare. Happy hour is offered. Open daily.

Coffee Talk Cafe - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Valet parking fee: USD 14 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Shreveport
  • Hilton Shreveport
  • Shreveport Hilton
  • Hilton Shreveport Hotel Shreveport
  • Shreveport Hilton Hotel
  • Hilton Shreveport Hotel
  • Shreveport Hilton Hotel
  • Hilton Hotel Shreveport
  • Hilton Shreveport Hotel
  • Hilton Shreveport Shreveport
  • Hilton Shreveport Hotel Shreveport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.