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4.2 out of 5

"There was a foul sewerage smell on the lower floors. The bathtub was not cleaned nor was the carpet vacuumed. There is NO CLEAN UP SERVICE DURING YOU ... " More

By a verified traveler on Sun 04 Dec 2022

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Hotel Description

3.5-star hotel with a spa, connected to a shopping center

Heart of Shreveport

With a stay at this Shreveport hotel, you'll be steps from Sam's Town Casino and Eldorado Casino Shreveport. R.S. Barnwell Memorial Garden & Art Center and Red River District are also within half a mile (1 km).

Casino, fitness center

This hotel features a casino, a full-service spa, and a nightclub. Traveling for business? Take advantage of the business center, express check-out, and conference space. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants.

Luxury Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Feb 7 - Feb 8

Luxury Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sam's Town Hotel & Casino, Shreveport ratings based on 32 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sam's Town Hotel & Casino, Shreveport

Everyone (16) Couples (7) Family (10)
5 out of 5
There was a foul sewerage smell on the lower floors. The bathtub was not cleaned nor was the carpet vacuumed. There is NO CLEAN UP SERVICE DURING YOUR STAY.

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 9, 2022 by Sam's Town

We strive to provide a five-star experience to our guests on every visit and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

4 out of 5
Staff very friendly. Nice room, but walls are paper thin. Check in process fast and easy

Posted by on Oct 2, 2022

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Comment from Hotel Management

Oct 3, 2022 by Sam's Town

Thank you for your review. We look forward to welcoming you back soon.

5 out of 5

Posted by on Jul 31, 2022

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3 out of 5
Disappointed in casino. Property lacking some maintenance in areas

Posted by , from OKLAHOMA CITY on Apr 13, 2022

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Comment from Hotel Management

Apr 13, 2022 by Sam's Town

Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

4 out of 5

Posted by on Feb 6, 2022

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5 out of 5
Good room, bad gambling. Of course bad gambling is normal for casinos, when will we ever learn?

Posted by , from HURST on Oct 29, 2021

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Comment from Hotel Management

Nov 2, 2021 by Aeren

Thanks for staying with us. We appreciate your feedback.

3 out of 5
Hotel never had cold water. Cold water always warm. Last yr and this year

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 20, 2021 by Sam's Town

Thank you for taking the time to share your experience with us. We pride ourselves on exceptional customer service and we sincerely apologize that we did not achieve this during your stay. We have forwarded your comments to all appropriate departments for review and thank you once again for being our guest.

5 out of 5
Rooms are large and beds comfortable. Feels luxurious without the high price. Loved the pool. Our favorite oyster bar , Fat’s Oyster Bar was 2 blocks away.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 25, 2021 by Aeren

Thanks for staying with us. We appreciate your feedback!

5 out of 5
👍

Posted by on Jul 21, 2021

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Comment from Hotel Management

Jul 28, 2021 by Sam's Town Hotel and Casino, Shreveport

Thanks for your rating!

5 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 13, 2021 by Sam's Town Hotel and Casino, Shreveport

Thanks for your rating!

About the Sam's Town Hotel & Casino, Shreveport

Location 315 Clyde Fant Parkway, Shreveport, LA 71101

Property Features

Sam's Town Hotel & Casino, Shreveport offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A casino, a nightclub, and a fitness center are also featured at the business-friendly Sam's Town Hotel & Casino, Shreveport. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Shreveport hotel.

  • 514 guestrooms or units
  • 23 levels
  • 3 dining venues
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Casino
  • Nightclub
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sam's Town Hotel & Casino, Shreveport offers 514 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 5:00 AM to 9:00 AM.

William B's - This steakhouse serves dinner only.

International Buffet - This buffet restaurant specializes in international cuisine and serves lunch and dinner.

Smokey Joe's Cafe - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner.

Java - This coffee shop serves breakfast and light fare.

Sam's Town Live - This lobby lounge serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Credit card pre-authorization
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Smoke detector
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 4.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sam's Town
  • Sam's Town Hotel & Casino
  • Sam's Town Hotel & Casino Shreveport
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  • Sam's Town Casino Shreveport
  • Sam's Town Casino
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  • Sam's Town Hotel Casino (Shreveport)
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.