Book a hotel near Hains Point, Southwest

"Room is clean, bed is comfortable, TV is big. There's no swimming pool, no hot tub, and no microwave. When trying to call concierge, no answer, no house keeping answering either, could not get what you need at all. The coffee in the room is too mild, should be stronger. The parking fee is way too much."

"The towels leave a lot to be desired"

"I have been disappointed with my past several hotel stays at various other "luxury" properties (think Ritz Carlton, Bellagio, Aria). The properties/rooms werent properly upkept, and I was left feeling uncomfortable with the level of cleanliness. From the moment I walked into this property, I was impressed. Everything was above par - the scent, decor, cleanliness, staff. Trey at the front desk provided exemplary service. So much so that my 17 y.o even commented. I consider myself a harsh critic on cleanliness (I travel with cleaning supplies, wear shower shoes, pull back bedding, check bed bases, and furniture, even at 5 star plus establishments), and this room was clean and well appointed. My son used the fitness facility and he was pleased and commented on the variety of equipment. It was a turnaround trip, so I wasnt able to utilize the other amenities, but I did pass by the spa, and it looked very appealing. The self parking is a bit expensive for a public parking lot ($64/day, but no in and outs. So you pay every time you take your car out), but they do offer valet which is typically priced for luxury properties ($75). I am definitely staying here again when I return, and I highly recommend it!"

"Awesome "

"My room and bathroom had not been updated in over 40 years!! Old amenities made the whole place kind of sad and it felt dirty even though I am sure it was cleaned. And the door did not have a chain or even a heavy duty lock. I travel several times a month and have for over 30 years this is the first time I have had to put a chair under the door."

"Conveniently located near the metro station and mall making it ideal for sightseeing. Although the facility has some age, it was maintained well and the staff was very helpful. Excellent breakfast bar."