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Candlewood Suites Glen Allen-Short Pump by IHG

Property class: 2.5
Hotel near Short Pump Town Center in Glen Allen

Choose dates to view prices

Photo gallery for Candlewood Suites Glen Allen-Short Pump by IHG

A multi-story brick building with a central entrance, parking lot, and vehicles.
A compact kitchen with a microwave, stove, and refrigerator. There is a dining table with chairs and a hanging light fixture.
An outdoor patio with brick flooring, metal furniture, and a grill.
A modern hotel room with a flat-screen TV, a desk with a telephone, a blue sofa, and a small round table.
A hotel room with a kitchenette, a desk, a chair, a TV, and a bed.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Place, Short Pump Town Center
    ‪2 min drive‬
  • Place, University of Richmond
    ‪15 min drive‬
  • Place, Kings Dominion
    ‪28 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪37 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside lamps, a nightstand, a desk with a telephone, a television, and a window with sheer curtains.

Suite, 1 Bedroom

8.4 out of 10
Very good
(16 reviews)
  • 524 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

A hotel room with a large bed, two bedside lamps, a nightstand, a desk with a telephone, a television, and a window with sheer curtains.

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

A hotel room with a bed, a chair, two bedside lamps, a picture on the wall, and a window with curtains.

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility Tub)

9.8 out of 10
Exceptional
(6 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

A hotel room with a bed, a chair, two bedside lamps, a picture on the wall, and a window with curtains.

Studio Suite, 1 Queen Bed, Roll-in Shower (Mobility Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite (Bed Type Assigned at Check-In)

A hotel room with a bed, a chair, two bedside lamps, a picture on the wall, and a window with curtains.

Studio Suite (Bed Type Assigned at Check-In)

9.6 out of 10
Exceptional
(7 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

A hotel room with a large bed, two bedside lamps, a nightstand, a desk with a telephone, a television, and a window with sheer curtains.

Suite, 1 Bedroom, Roll-in Shower (Mobility Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed

A hotel room with a bed, a chair, two bedside lamps, a picture on the wall, and a window with curtains.

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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Exterior

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  • Parking included
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7.4 out of 10, Good, 1,001 reviews
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Total with taxes and fees
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About the neighborhood

Glen Allen

In shopping district.You'll find Short Pump Town Center and Elk's Lodge within 3 miles (5 km) of this hotel. Sheltering Arms Institute and Bowlero West End are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 2 min drive - 2.0 miles
  • University of Richmond - 15 min drive - 7.8 miles
  • Virginia Commonwealth University - 20 min drive - 13.0 miles
  • Richmond Raceway - 22 min drive - 18.1 miles
  • Kings Dominion - 28 min drive - 24.3 miles

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Wawa - ‬15 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Cook Out - ‬15 min walk

About this property

Candlewood Suites Glen Allen-Short Pump by IHG

Hotel near Short Pump Town Center in Glen Allen
Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Glen Allen-Short Pump by IHG. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
Candlewood Suites Glen Allen-Short Pump by IHG offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Interior entrance
Wingate by Wyndham Richmond Short Pump
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  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 1,819 reviews
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The price is $117
Sep 13 - Sep 14
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond West an IHG Hotel
Candlewood Suites Glen Allen Short Pump by IHG
Candlewood Suites Glen Allen-Short Pump by IHG Hotel
Candlewood Suites Glen Allen Short Pump an IHG Hotel
Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen
Candlewood Suites Glen Allen-Short Pump by IHG Hotel Glen Allen

Frequently asked questions

How close is Candlewood Suites Glen Allen-Short Pump by IHG to the airport?

Candlewood Suites Glen Allen-Short Pump by IHG is 20.5 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Glen Allen-Short Pump by IHG?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Glen Allen-Short Pump by IHG on Sep 13, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Glen Allen-Short Pump by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Glen Allen-Short Pump by IHG.

Does Candlewood Suites Glen Allen-Short Pump by IHG offer free breakfast?

Candlewood Suites Glen Allen-Short Pump by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Glen Allen-Short Pump by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Glen Allen-Short Pump by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Candlewood Suites Glen Allen-Short Pump by IHG?

This hotel offers free self parking.

Does Candlewood Suites Glen Allen-Short Pump by IHG have a pool?

Candlewood Suites Glen Allen-Short Pump by IHG does not have a pool.

Does Candlewood Suites Glen Allen-Short Pump by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Glen Allen-Short Pump by IHG to downtown Glen Allen?

Candlewood Suites Glen Allen-Short Pump by IHG is 5.3 mi away from Glen Allen.

Candlewood Suites Glen Allen-Short Pump by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 475 out of 787 reviews
Rating 8 - Good. 179 out of 787 reviews
Rating 6 - Okay. 74 out of 787 reviews
Rating 4 - Poor. 37 out of 787 reviews
Rating 2 - Terrible. 22 out of 787 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops and restaurants in the area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was very well maintained. It was a little busy as there were many construction workers staying there. The location was very convenient.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. bathroom was clean. Had a very nice stay. Staff at Check-in was very nice.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The ladies that staff the Check-In are particularly friendly and helpful, thanks !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly. Clean room. Great staff.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Staff always friendly and welcoming the property and room is clean this was my third stay and I will be back!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Silang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice size room, slow drains and elevator. Many stores and restaurants nearby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities
Front Desk Staff Was Exceptionally Nice!!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Aerie was amazing! I will stay again just because of Aerie’s helpfulness and good customer service.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Quiet and comfortable pet friendly hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Dana

Liked: Staff & service
Aerie, the manager who helped us check in was truly excellent. She ensured that our stay was perfect, directed us to local attractions and helped sort out a reservation mix up when we arrived. If not for her, we would not have had the stay that we did, celebrating my mother's birthday. Her attention to us as guests, the follow up and her kindness was above and beyond. She was amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and facilities
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Near everything and ease of check in
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities
Had a great one night stay, room was clean, staff was courteous, easy check in.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Heidi L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and practical
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Rooms are dated but clean.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean & well stocked. The staff was friendly & courteous. I will stay here again.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Kathy

Liked: Cleanliness, staff & service
Disliked: Amenities
The location and price were good for our stay. The bed was awful, as were the linens. The room was not cleaned of straightened up after the first day. No blow dry in room, but got us one. No USB ports, which caused us to go buy additional plug ins for our devices. We won’t stay in another. Very disappointing.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Meloni

Liked: Cleanliness, staff & service, amenities
Everything was dimly lit, old looking beige paint which made it look depressing. The staff was excellent
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities
Great place
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. Desk stuff went above and beyond. Thanks
Stayed 1 night in Jan 2026

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