Book Hotels in Vienna, IL

"There was mold in the AC unit and the Shower exhaust fan did not function properly. Also in room 105 One of the beds had a noticeable indentation. Next, I had to summon the male receptionist to literally turn the TV on because it’s a two step process. First you press the Aux button and secondly, the power button. At this point I was fed up. The hotel is in a very very VERY isolated area. If you miss your turn on “Vernelli Dr” GPS will recommend that you go on a rocky dirt road BEHIND “Vernelli’s auto/Towing warehouse.” Once again very isolated and practically invisible depending on which direction you’re coming from. I was transferred to room 106 without any rebuttals. In room 106 there’s no ironing board. When I inquired about such a Female receptionist met me with “ Legally it’s not required to have an iron and ironing board in every room”. Then proceeded to give me a percentage of what’s required by the hotel. “Yes Sir!” Or “Right away Sir” is actually the correct response- Not greeting me with the technicality. I eventually followed her to a vacant open room and she retrieved the board for me. After playing hardball with me she started to treading lightly by asking me about my hat. Long story short she told me that there was an extraterrestrial reading a book if you turn the Chicago Bulls cap upside down. Interesting to say the least but that’s neither here nor there. I did not enjoy my stay to say the least and will require a full Refund ASAP!!!"

"The beds were comfortable and clean! Staff was kind and courteous. Breakfast was good - the coffee was better than most freshly brewed from the machine which was great. Highly recommend!"

"We booked a room from hotel .com for 89,first night no problem, wanted to stay another night so they checked us out just to check right back in,no problem, so we get back on hotel .Com and got it again for 89 a night,the lady said no it's wrong and she doesn't understand how we got it for that cheap,we said hotel .Com and she acted has if we were doing something wrong,huff and puffed and said ok I'll do it,just for me to get back to the room to see that somehow my card was charged 129 for the room,not very cool at all,we simply used hotel. Com and she didn't believe me even though we showed here the web site and what it said,so them or hotel.com need to communicate better,we have stayed here at least 5 times in the last 2 years,now never again,"

"Staff was. Room was very nice and super clean. Breakfast was good. ample parking."

"Room was clean, bed were comfortable, air conditioning took a long time to kick in, breakfast was mainly carbs not much protein especially protein small children would eat. "

"Breakfast and eating area was excellent "