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Harrah's Metropolis Hotel & Casino

3.5-star property
100 E Front St, Metropolis, IL 1-855-201-7819

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4.2 out of 5
Very good!
See all 18 Travelocity Reviews

"Nice view of River and food was good very pleasant people " More

By a verified traveler on Fri 18 Oct 2019

Points Of Interest

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Hotel Description

3.5-star eco-friendly hotel near Harrah's Metropolis

Heart of Metropolis

Within a 15-minute walk of the hotel, you'll find Harrah's Metropolis and Americana Hollywood Museum. Superman Statue and Super Museum are also within 2 miles (3 km).

Casino, 24-hour fitness

A casino, 3 restaurants, and a 24-hour fitness center are all featured at this eco-friendly hotel. Business travelers can take advantage of the free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

WiFi, refrigerators

The 252 individually decorated guestrooms offer WiFi and room service. Other amenities include sitting areas, refrigerators, and flat-screen TVs with cable channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76* Per night/room Feb 28 - Mar 1

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Harrah's Metropolis Hotel & Casino ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Harrah's Metropolis Hotel & Casino

Everyone (11) Couples (2) Family (4)
5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Harrah's Metropolis

Thank you for your 5-Star rating! We appreciate it!!

5 out of 5
Nice view of River and food was good very pleasant people

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 21, 2019 by Carla

Hi, Thank you for staying with us!! We can't wait to see you again!!

5 out of 5
Friendly and helpful staff. Good food. Great local feel. Worth a revisit.

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 3, 2019 by Carla

Hi, Thank you for staying with us! We are thrilled you enjoyed the visit and we look forward to the next time!

4 out of 5

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 16, 2019 by Carla

Hi, Thank you for staying with us! We look forward to the next visit!

5 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 8, 2019 by Carla

Hi, Thank you for staying with us! We look forward to seeing you again soon!

4 out of 5
The river view was great! Room was clean. Buffet was a bit pricey for the selection you got.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 24, 2019 by Customer Relations

Thank you for your rating and input. We strive to make customer service our #1 priority! Your feedback will be sent on to our property leadership team. We look forward to your next visit.

3 out of 5
Loved the big room and cleanliness. Didn't like the coffee bar location in the restroom.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Carla

Hi, Thank you for visiting! We look forward to seeing you soon.

2 out of 5
Facilities in bad need of upgrades. Cracked bathroom sink, mirror needs replaced, an the hardest mattress I ever slept on. Breakfast consisted of waffles, cereal, or some shrivelled up little cuties.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Carla

Hi, Thank you for the feedback. We'll pass along your concerns to our management team. Thank you again and we hope to see you soon.

4 out of 5
Room was spacious and clean. Casino was small. Was close to lots of restaurants and shopping in Paducah

Posted by on May 1, 2019

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Comment from Hotel Management

May 1, 2019 by Carla

Hi, Thank you for the 4 stars! We are happy to see you enjoyed your stay and we hope to see you again soon!

5 out of 5
Not the view i expected, but overall very nice and comfortable . Would stay there again

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 13, 2018 by Carla

Hi, Thank you for the review. We hope to see you again soon.

About the Harrah's Metropolis Hotel & Casino

Location 100 E Front St, Metropolis, IL 62960

Renovations + Closures

This property is closed from November 19 2020 to January 20 2021 (dates subject to change).

Property Features

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A casino, a 24-hour fitness center, and multilingual staff are also featured at the eco-friendly Harrah's Metropolis Hotel & Casino. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Metropolis hotel.

  • 252 guestrooms or units
  • 3 dining venues
  • Casino
  • Bar or lounge
  • Deli
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Paducah, KY (PAH-Barkley Regional) (21.5 km / 13.3 mi)
  • Parking: Free self parking

Room Amenities

Harrah's Metropolis Hotel & Casino offers 252 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. 30-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.

Harrah's Metropolis Hotel & Casino has 3 restaurants serving breakfast, lunch, and dinner.

Ace's Express - This diner specializes in American cuisine and serves light fare only.

Fresh Buffet & Bakery - This buffet restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Open select days.

Bridges Dining Company - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Valet parking is available from Friday at noon until Sunday at 10 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per day
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.99 and USD 7.99 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.00 per night (rates may vary)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Harrah's
  • Harrah's Hotel Metropolis
  • Harrah's Metropolis Hotel Casino
  • Metropolis Harrah's
  • Harrah`s Metropolis Hotel Metropolis
  • Harrahs Hotel Metropolis
  • Harrahs Metropolis Hotel
  • Harrah's Metropolis Metropolis
  • Harrah's Metropolis Hotel & Casino Hotel
  • Harrah's Metropolis Hotel & Casino Metropolis
  • Harrah's Metropolis Hotel & Casino Hotel Metropolis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.