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"My heat wasn't working properly when I got there, but they did come quickly to check on it. " More

By a verified traveler on Mon 02 Dec 2019

Hotel Description

Enjoy the outdoor pool at this Irving hotel

In suburbs

Stay at this Irving hotel and you'll be within half a mile (1 km) of Irving Mall Shopping District and 2 miles (3 km) of Northwest Park. Victoria Park and C.R. Smith Aviation Museum are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and perks like free self parking.

Free WiFi, plasma TVs

The 400 guestrooms have plasma TVs with cable channels and offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and ironing boards are also available.

Run of the House

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$45* Per night/room Aug 5 - Aug 6

Mini Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

King or Double Extended Stay

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DFW Airport Hotel and Conference Center ratings based on 28 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for DFW Airport Hotel and Conference Center

Everyone (18) Couples (4) Family (5)
1 out of 5
I didn't like anything about the hotel. They were rude. The hotel was outdated and very dirty. Our room was infested with cockroaches. No bar or grill as they claim on website.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 9, 2020 by MOD

We are sorry to hear you were not satisfied with your stay, however We thank you for staying with us.

3 out of 5
My heat wasn't working properly when I got there, but they did come quickly to check on it.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 9, 2019 by MOD

We thank you for staying with us.

5 out of 5
Really love the hotel reminds me of old style New Orleans

Posted by on Nov 6, 2019

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Comment from Hotel Management

Nov 30, 2019 by MOD

We thank you for staying with us.

1 out of 5
Probably one of the worst hotels I’ve ever stayed in. The hallways were swarming with gnats and the hotel looked like it had been shut down for years and then reopened the day we arrived

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 30, 2019 by MOD

We thank you for staying with us.

1 out of 5
the advertised picture is not what it looks like. the whole Conference Center location is Great, That's it, ever thing was false advertisement from the staff to the condition of the hotel along with the side exit security doors that don't lock anyone can walk right in or right out with out key card, elevator not working with a building of that size should have both working,hall lights going off and on need to be changed , dirty carpet in and out of rooms, Bath towels where old , Ants in the Bathroom, no microwave, coffee machine in room worthless, no coffee , ice machine has not be working for sometime, had to buy 8lbs bag of ice and keep in bathroom sink if wanted something cold to drink. Windows that are suppose to open, but are screwed, THIS IS THE WORST DON"T RECOMMED THIS PLACE EVER AGAIN ON YOUR SITE PLEASE IF YOU NEED PROOF I HAVE VIDEO AND PICTURES. this place should be on GREAT WELFARE MOTELS IN THE MIDWES T

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by MOD

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Building was old and needs a lot of updating. The outside did not look too bad but once you get inside the place even smells old. Same with the room. Best room was the bathroom where an attempt had been made to upgrade. There was a side entrance where people were hanging out and smoking. I would never stay here again.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Aug 5, 2019 by MOD

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
My husband and I were coming off an international flight that was delayed 9 hours. When I called the hotel to set up the courtesy shuttle I was treated very rudely. I asked how to get to door D1 or D40 as we had excited the airport at door D22 and it appeared to be to far too walk. The guy said I don't know I'm not at the airport, you're at the airport. I replied that I'm not from Dallas and am unfamiliar with the airport. He said do you want the shuttle or not. I informed him multiple times that I did want the shuttle. I asked to talk to his manager to which he replied he was the manager. I asked how he would offer a service (the airport shuttle) but not be able to provide adequate instructions on how to use it? He replied can you get to D1 or D40 or not? Again I said how do I get there? He hung up on me. My husband and I finally made it to the end of the lower level area and see a sign that says courtesy van. Nowhere does it say door D1 or D40. We waited about 10 minutes and I call the hotel again to ask if the shuttle was coming. A different man answered and informed me that the shuttle had not left yet because I hadn't given my phone number (which the hotel should have had from my online prepaid booking of the room). I told him that the manager never asked for my phone number and that he'd hung up on me. After waiting 30 minutes we were finally picked up. The hotel was not well kept, it smelled badly, the AC didn't work well and the pool/hot tub were disgusting.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 12, 2019 by MOD

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
The check in took about 20 min without a line. They told us how much they were going to charge. Then they charged us more when we left and took it out of our deposit. There were fingernail clippings when we walked into the room. The room and bathroom were dirty. The rooms next to us were under construction so there was insulation and supplies in the hallway. It was just terrible.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by MOD

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
The hotel was definately not what was listed in your web site. The hotel was is disarray, there was trash in the hallways, the smell of the hotel was unbearable. The staff st check in was helpful and the driver to the airport very nice. I called this morning to travelocity because the room was not up to par. I feel the ad was.misrepresented on the website. I had an oversize stay and although the bathroom was newly remodeled the remainder of the hotel was not. I would never recommend this hotel for an overnight stay. The lights did not work, no air conditioning and we were told we would be charged if we changed the thermostat. We stated approximately 4 hours before we left. I was not pleased with the stay. This hotel needs to be removed from your web site until it is brought up to code.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 8, 2019 by MOD

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
I understand that the property is under construction , but what is not acceptable is outside appearance, inside lobby, rooms not clean, old furniture, mold at the ceiling hallways and is totally 180 degrees apart from was shows in Travelocity Web.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 24, 2019 by MOD

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

About the DFW Airport Hotel and Conference Center

Location 4440 W Airport Fwy, Irving, TX 75062

Property Features

DFW Airport Hotel and Conference Center offers its guests an indoor pool, an outdoor pool, and a spa tub. There's a restaurant on site. There's an onsite 24-hour business center. Public spaces have free WiFi. The business-friendly DFW Airport Hotel and Conference Center also features multilingual staff, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free. This Irving hotel is smoke free.

  • 400 guestrooms or units
  • 4 levels
  • Built in 1985
  • Dining venue
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth Intl. Airport (DFW) (9.8 km / 6.1 mi)
  • Train station: West Irving Station (2.8 km / 1.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking and RV/bus/truck parking available for a surcharge

Room Amenities

DFW Airport Hotel and Conference Center offers 400 accommodations with coffee/tea makers and hair dryers. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Plasma television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

DFW Airport Hotel and Conference Center has a restaurant on site.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Miniature golf on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available on request from 4 AM to 1 AM. Fees may apply. Contact the property in advance to make arrangements.

This property offers airport shuttle service 4 AM-1 AM.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is offered on request from 4 AM to 1 AM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 6 per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DFW Airport Hotel
  • Dfw Conference Center Irving
  • DFW Airport Hotel and Conference Center Hotel
  • DFW Airport Hotel and Conference Center Irving
  • DFW Airport Hotel and Conference Center Hotel Irving

You should know

  • DFW Airport Hotel and Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.