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"Some staff were helpful when contacted however some were nonchalant " More

By a verified traveler on Tue 28 Sep 2021

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Hotel Description

Enjoy free breakfast at this Plano hotel

In Plano

Within 2 miles (3 km) of this Plano hotel, you'll find ArtCentre of Plano and Collin Creek Mall. The Main Event and CityLine are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Tub w/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Feb 8 - Feb 9

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Baymont by Wyndham Plano ratings based on 19 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Baymont by Wyndham Plano

Everyone (7) Couples (4) Family (5)
1 out of 5
Everything was so nasty at this Hotel. Room was not vacuumed, Hallway was not vacuumed, no ice bucket on the room, all the parts to the coffee pot werent there, and there wasnt an iron in the room.

Posted by on Nov 29, 2022

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Comment from Hotel Management

Dec 1, 2022 by GM

we are extremely sorry for your concerns , we will address the issues you may have to the appropriate department,. Have a nice day .

1 out of 5
Definitely not a good area. Ants in our bathroom bath tub wasn’t cleaned when we arrived all I seen was people lingering around the property and they didn’t look like occupants of the hotel at all. If I could I would rate this as a -5 star hotel I would. Definitely will not be back ever!!

Posted by on Sep 30, 2021

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Comment from Hotel Management

Oct 21, 2021 by GM

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
Some staff were helpful when contacted however some were nonchalant

Posted by on Sep 28, 2021

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Comment from Hotel Management

Oct 21, 2021 by GM

Thank you for providing this feedback. We appreciate your time and your business. Please do visit us again soon

2 out of 5
I have been to several Baymont by Wyndham. This one was the worst. The comforter had cigarette burns over them. The sheets had big yellow stains on them. The pillow case and disgusting nasty stains all over them. The floor lamp did not work. The curtain in the room had stuff on them that had dried and not been washed.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 22, 2021 by GM

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

3 out of 5
The staff was super helpful and accommodating. The property is definitely in need of updating. Our first room had what looked like black mold in the bathroom on the ceiling and a giant beetle like bug on the wall. I went to the front desk and was immediately placed in another room that was cleaner. The bed was super comfy! The tv was great! No breakfast like advertised but with Covid I kind of expected it to be that way. Would have liked a warmer welcome, but we were allowed to check in early. Overall not horrible...but definitely room for improvement.

Posted by , from Waterboro ME on Dec 2, 2020

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Comment from Hotel Management

Dec 9, 2020 by GM

Thank you for providing this feedback. We appreciate your time and your business. Please do visit us again soon

2 out of 5
Room was clean but the smell was unpleasent but i got use 2 it and my t.v hasen't work since 9:30 yesterday..

Posted by , from Dallas tx on Jun 28, 2020

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Comment from Hotel Management

Jul 1, 2020 by GM

We're sorry that you were not fully happy - we'll work hard to fix the issue you experienced. Thanks for your feedback and we will definitely work on the issue you mentioned

4 out of 5
The attendant on duty was ill prepared and had to enter my information more than once. Perhaps was first time at desk..seemed to be a family operated facility.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 28, 2020 by GM

Thank you for you kind ratings, we would like to hear more from our guests to help us keep improving. Appreciate your time and providing this valuable feedback

1 out of 5
Horrible area, crack heads by the front door. The desk person was not very friendly.

Posted by on Dec 20, 2019

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Comment from Hotel Management

Dec 21, 2019 by GM

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

4 out of 5
Older property. Door on our room didnt cover the complete door facing.could see out into the hallway put a towel in the door frame to cover open spay. Older hotal. But comfortable beds.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 20, 2019 by GM

Thank you for you kind ratings, we would like to hear more from our guests to help us keep improving. Appreciate your time and providing this valuable feedback.

5 out of 5
Really comfy beds and great pillows. The towels we're really soft and super absorbent. Usual free breakfast offerings, had fridge and microwave in room

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by GM

thank you for providing your valuable feedback to us. Looking forward to see you soon again

About the Baymont by Wyndham Plano

Location 621 E Central Pkwy, Plano, TX 75074

Property Features

Baymont by Wyndham Plano offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 350 square feet (33 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Baymont by Wyndham Plano. Free self parking is available. This Plano hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • 350 sq ft of conference space
  • 33 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Baymont by Wyndham Plano offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Limited Hotel Plano
  • Baymont Inn Plano Hotel
  • Ramada Limited Plano Hotel
  • Ramada Plano
  • Baymont Inn Plano
  • Baymont Wyndham Plano Hotel
  • Baymont Wyndham Plano
  • Ramada Limited Plano
  • Baymont by Wyndham Plano Hotel
  • Baymont by Wyndham Plano Plano
  • Baymont by Wyndham Plano Hotel Plano

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.