Travelocity Verified Review
"I paid in advance for a room, the indoor pool, and free breakfast. Not at any time was I told there would be NO pool or breakfast because of Covid virus. I felt like I was lied to and charged for things that were indeed not provided once I arrived at the hotel. PLUS, they insisted on having my credit card number to charge me an additional $20 for incidentals! I was ALREADY charged for things they had no intention of providing as promised and now they want even more money?? Not a way to run a business in my book. I must say the young lady that checked me out the next morning was very kind and gave excelnt customer service and is an assit to the company."
A verified traveler from Richmond Va stayed at Courtyard by Marriott Chesapeake