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Crowne Plaza Virginia Beach Town Center, an IHG Hotel

3.5-star property
4453 Bonney Rd, Virginia Beach, VA 1-855-201-7819
3.8 out of 5
Good!
See all 22 travelocity Reviews

" Room is outdated and the Bathroom needs renovating. " More

By a verified traveler on Mon 05 Dec 2022

Points Of Interest

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Hotel Description

3.5-star hotel near Lynnhaven House

City center stay

With a stay at this Northwest hotel, you'll be within 6 miles (10 km) of Lynnhaven House and 12 miles (20 km) of Norfolk Botanical Garden. Nauticus National Maritime Center and Ocean Breeze Waterpark are within 12 miles (20 km).

Business services

This hotel features an indoor pool, A 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Refrigerator)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$85* Per night/room Dec 11 - Dec 12

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 2 Twin Beds, Accessible, Non Smoking (Mobility, Accessible Tub)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Crowne Plaza Virginia Beach Town Center, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Everyone (17) Couples (3) Family (3)
3 out of 5
Room is outdated and the Bathroom needs renovating.

Posted by on Dec 5, 2022

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3 out of 5
Not enough parking due to several tendon dump trucks, and entry doors in dark areas that we not operational. These doors stated on the wall as use your room card to open! It wouldn't open! This property is tired and is sad need of fixing up inside an out! When these points were expressed to the front desk the clerks stated they had a convertion going on to explain limited parking , but no explanation on the lock entry doors!? Wouldn't stay there again. Bed had no mattress cover, sheets were stained,water marks on lamp shades, paint chipping in the shower, wall paper coming off the wall in the shower, and carpet very sad some stains and ripps. Safety not good for single women traveling!

Posted by on Jun 23, 2022

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Comment from Hotel Management

Jun 24, 2022 by Charles H.

Hi Suzanne. Thank you for recently being our guest during your visit to the area. Please accept our sincere apologies that your stay was less than perfect. Your feedback is valued and has been shared with our team to ensure the issues mentioned are addressed. With a commitment to service, we hope you will allow us another opportunity to improve upon your recent visit in the future.

5 out of 5
This hotel was clean, your staff was great. Barry was a wonderful efficient staff member. Needs to be a Barry at every hotel.

Posted by , from Port Republic on Jan 8, 2022

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Comment from Hotel Management

Jan 10, 2022 by Hadia Grimley

Thank you for taking time to leave us positive feedback about your stay. We are happy to hear that you enjoyed all that The Crowne Plaza Town Center have to offer. It was a pleasure to read your comments about our property! Your kind comments will be shared with our team. We look forward to being of service to you during future visits to Virginia Beach.

5 out of 5

Posted by on Dec 4, 2021

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4 out of 5
I like the conveniency of a good bar and restaurant

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Hadia Grimley

Good Morning and thank you for reaching out to us. The front desk has several places that we can recommend please feel free to reach out to us at your earliest convenience so we can assist.

5 out of 5

Posted by on Nov 5, 2021

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1 out of 5
Property was overall nice however the clerk at the front desk was rude and trying to get tips.

Posted by on Aug 25, 2021

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Comment from Hotel Management

Sep 3, 2021 by Hadia Grimley

Thank you for taking your time to leave us positive feedback about your stay. We are happy to see that you enjoyed all that The Crowne Plaza Towne Center have to offer. It was a pleasure having you. We do apologize about the experience you had with our front desk clerk we will ensure to that the same issue will not occur in the future and your feedback will be shared with our team immediately. We look forward to welcome you back in the near future.

5 out of 5

Posted by on Aug 21, 2021

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5 out of 5

Posted by on Jun 26, 2021

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Comment from Hotel Management

Aug 5, 2021 by Hadia Grimley

Thank you for your excellent rating we appreciate it very much. Please come see us again.

2 out of 5
This ol’ girl needs a facelift, badly. Circa 1985, it’s painfully obvious. No restaurant, no bar, barely any staff… Very run down. Price is ok, but do not expect much

Posted by on Jun 14, 2021

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Comment from Hotel Management

Aug 4, 2021 by Hadia Grimley

Thank you for your feedback- we'll work hard to fix the issue you experienced. Thanks for letting us know and hope to welcome you back in the future to provide you with a better experience. Thank you again for staying with us.

About the Crowne Plaza Virginia Beach Town Center, an IHG Hotel

Location 4453 Bonney Rd, Virginia Beach, VA 23462

Property Features

Crowne Plaza Virginia Beach Town Center, an IHG Hotel offers its guests an indoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 5 meeting rooms available. The business-friendly Crowne Plaza Virginia Beach Town Center, an IHG Hotel also features gift shops/newsstands, a picnic area, and concierge services. You'll have access to the indoor pool at a partner property. Free self parking is available. This 3.5-star Virginia Beach hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 8 levels
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Crowne Plaza Virginia Beach Town Center, an IHG Hotel offers 149 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private bathrooms are not in room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.

Aqua Lounge - This lobby lounge serves breakfast, dinner, and light fare. A children's menu is available. Happy hour is offered.

Tines - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 20 per person (approximately)
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center
  • Crowne Plaza Virginia Beach Town Center Hotel

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.