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Occidental Cozumel - All Inclusive

4.0 star property
4-star beachfront property near San Francisco Beach

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Photo gallery for Occidental Cozumel - All Inclusive

Private beach, sun loungers, beach towels, beach massages
Restaurant
Exercise/lap pool
Exterior
Children's play area - outdoor

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪19 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪3 min drive‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪23 min drive‬

Room options

View all photos for Royal Level Luxury

Royal Level Luxury | Free minibar, in-room safe, desk, blackout drapes

Royal Level Luxury

8.4 out of 10
Very good
(27 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Deluxe)

8.2 out of 10
Very good
(115 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Concierge)

9.4 out of 10
Exceptional
(28 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Romance)

7.8 out of 10
Good
(6 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Cozumel

On the beach.Within a 15-minute walk of the property, you'll find San Francisco Beach and Arrecifes de Cozumel National Park. Nachi Cocom Beach Club & Water Sport Center and Paradise Beach are also within 2 miles (3 km).

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 18 min walk - 1.0 mile
  • San Francisco Beach - 19 min walk - 1.0 mile
  • Mr. Sancho's Beach Club - 3 min drive - 1.6 miles
  • Paradise Beach - 3 min drive - 1.4 miles
  • Playa Mia Grand Beach and Water Park - 3 min drive - 1.8 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬13 min walk
  • ‪Paradise Beach Club - ‬3 min drive
  • ‪Beach Club - ‬9 min walk
  • ‪El cedral, palapa grill - ‬17 min walk
  • ‪Topaz Restaurant - ‬9 min walk

About this property

Occidental Cozumel - All Inclusive

4-star beachfront property near San Francisco Beach
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Occidental Cozumel - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Allegro Cozumel All Inclusive
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  • Pool
  • Hot Tub
  • Breakfast included
4.0 out of 5, Very Good, 1,025 reviews
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The price is $184
Oct 20 - Oct 21
Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

How close is Occidental Cozumel - All Inclusive to the airport?

Occidental Cozumel - All Inclusive is 11.6 mi (26-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Oct 19, 2025 start from $161.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Cozumel - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Cozumel - All Inclusive.

How close is Occidental Cozumel - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental Cozumel - All Inclusive offer free breakfast?

Occidental Cozumel - All Inclusive offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Occidental Cozumel - All Inclusive?

No, there is no casino at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Occidental Cozumel - All Inclusive?

This property offers free self parking.

Does Occidental Cozumel - All Inclusive have a pool?

Occidental Cozumel - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Occidental Cozumel - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Occidental Cozumel - All Inclusive have a spa?

This property has a spa, which features hot stone massages, mani/pedis, and body scrubs.

How close is Occidental Cozumel - All Inclusive to downtown Cozumel?

Occidental Cozumel - All Inclusive is 7.4 mi away from Cozumel.

Reviews

Occidental Cozumel - All Inclusive Reviews

7.6

Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 1017 reviews
Rating 8 - Good. 288 out of 1017 reviews
Rating 6 - Okay. 184 out of 1017 reviews
Rating 4 - Poor. 84 out of 1017 reviews
Rating 2 - Terrible. 90 out of 1017 reviews

Reviews

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the resort grounds are beautiful. I would definitely stay here again. I love the pool and the beach area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Perry Martin, Beaumont

Stayed 7 nights in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service
The property is well-maintained and very lush. Our garden room view was nice and on 2nd floor. No elevators but we are okay with stairs. Our room did not have a balcony, a first for us, but without ocean view we didn't miss it. The AC was a little loud but worked wonderfully and kept us cool during hot/humid season. The food was pretty good but we wished there were more options. Spa is small but we had a great massage. Overall it was fine for a 4 day getaway to relax.
Stayed 5 nights in Jun 2025

10/10 Excellent

Joshua del

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Occidental. Buffet and a la carte restaurants were fantastic! Nice little beach area. Only comment for improvement would be more seating for the nightly shows. Everything else was spot on.
Stayed 6 nights in Jul 2025

10/10 Excellent

Michelle, Boise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Clean rooms. Enjoyable stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

DeMaris Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Occidental Cozumel! The people were just so wonderful and showed us the most generous hospitality. The food was simply amazing and the cocktails were always fun and surprising. We enjoyed the beautifully manicured grounds and the traditional architecture. The snorkeling at the resort was pretty good, but while we were there we went on two different snorkeling tours to explore the Palancar Reef. What a wonderful adventure we had at Occidental!!
Stayed 9 nights in Jun 2025

6/10 Okay

Christina Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
During my stay at Occidental Cozumel, I experienced a blend of pros and cons. On the downside, dining options were limited, primarily consisting of themed buffet menus. Reservations for specialty restaurants were restrictive, and you had to wait to be seated, often resulting in long lines. The dining venues felt hot due to air conditioning issues, though this was eventually resolved. Additionally, the beds were quite hard, affecting comfort, and finding meal locations was cumbersome, as staff often seemed unsure. Kid-friendly options were also lacking, with my toddler mostly eating fruit. Conversely, the resort featured stunning lush greenery, creating a serene atmosphere perfect for relaxation. The service was exceptional, with attentive and friendly staff enhancing our experience. The pool was well-maintained, and the private beach was beautiful. My room was comfortable and updated, with efficient cleaning service. For off-resort dining, Alberto's nearby offered delicious food and live music, while La Mission in Central Market had amazing seafood worth the $20 taxi ride. In conclusion, while Occidental Cozumel has its drawbacks, such as dining variety and comfort issues, its beautiful grounds and outstanding service make it ideal for a quiet retreat.
Stayed 6 nights in Jun 2025

10/10 Excellent

Veronica

Stayed 5 nights in Jun 2025

8/10 Good

Cesar Octavio

Traveled with group, Business traveler
Liked: Cleanliness
Staff is friendly and helpful!
Stayed 9 nights in Jun 2025

10/10 Excellent

Brian Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort with fantastic staff. We read reviews regarding difficulties in getting reservations for dinner. We booked the Royal level and I highly recommend this if you have the ability. We had reservations for all 7 nights and ate at all restaurants at least once. The Royal level team was amazing and truly treated us as royalty! That being said the entire resort goes out of their way to make your vacation the best you have experienced. From our welcome from Johnny to our final goodby from Tony we were made to feel like familia! Also had a great experience renting a jeep and cruising Cozumel, the locals were extremely gracious in sharing their home with us. Great experience!
Stayed 7 nights in Jun 2025

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Ou
Stayed 7 nights in Apr 2025

8/10 Good

Raisa

Traveled with partner
Liked: Cleanliness, staff & service
Nice
Stayed 4 nights in Jun 2025

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Beautiful landscape. Feels private and is quiet. The restaurants are warm and there is no air circulation unless they set up fans.
Stayed 5 nights in Jun 2025

8/10 Good

Seven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
my boy in the front with the glasses there more circler shaped but he helped with any question I had he helped me with any problem or concern I had it was a good time
Stayed 5 nights in May 2025

2/10 Terrible

Russell

Stayed 5 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
The grounds are beautiful and the staff is so friendly. The Royal Level is so worth it.
Stayed 4 nights in May 2025

8/10 Good

Steven, Des Moines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actual beach, not a man made beach like in the city. Nothing within easy walking distance, must cab/rent to go to city. Dive shop on site is helpful. Many tour companies will pick up from hotel or dock. Facilities are nice and clean. Frequent power outage, lost water twice.
Stayed 7 nights in Jun 2025

8/10 Good

Paige, Fort Collins

Liked: Cleanliness, amenities
Stayed 5 nights in May 2025

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t try to protect food enough from flies outside. I wouldn’t eat at the buffet
Stayed 6 nights in Jun 2025

8/10 Good

Paul Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Tamara

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Amenities
Served alcohol to my underage son multiple times. Buffet was same exact thing every time and not tasty, staff kept telling us different times for opening and closing times of restaurant. Some restaurants closed entire time, power and water was out one day, people allowed to play music at adult pool so not peaceful at all and no one to help get a taxi often and check in process took about 45 minutes. Sorry to be so negative but there’s zero chance I would stay here again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dilip Jaysing

Liked: Cleanliness, amenities, property conditions & facilities
First of all I want to shout out to the Royal level team,Odalys, Alejandra, Maricruz and also the stuff at La Carreta restaurant Meseros, Armando, Claudia, Carlos, Rogelio and Shany. This is a lovely secluded place surrounded by the jungle and is very serene and quiet. I stayed at the Royal level and was pampered like a king they really make sure you stay is the best it can be and any problems were addressed with immediately. Slightly older place the Wi-Fi could be better but was fine and a little trouble with the hot water but they fixed it right away. We had a nice private pool and the food and private restaurant was absolutely wonderful. I went to a couple of other restaurants the corral or the Playa at the beach where they had a wonderful buffet and on certain night specialty seafood. Are you a cane so I was able to gain access to a shuttle if needed but it is walkable with a cane. Pro dive is on location for your convenience.
Stayed 7 nights in Jun 2025

8/10 Good

Jana

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was a decent stay.
Stayed 7 nights in Jun 2025

10/10 Excellent

miriam

Stayed 3 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to go and relax and enjoy
Stayed 3 nights in Jun 2025