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Occidental Cozumel - All Inclusive

4.0 star property
4-star beachfront property near Paradise Beach

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Photo gallery for Occidental Cozumel - All Inclusive

Exercise/lap pool
Front of property
Royal Level Luxury | Free minibar, in-room safe, desk, blackout drapes
Restaurant
Royal Level Luxury | Bathroom | Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Reviews

7.6

Good

Popular amenities

  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • On private beach
    On private beachOn private beach
  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600
  • Popular LocationMr. Sancho's Beach Club2 min drive
  • Popular LocationPlaya Mia Grand Beach and Water Park2 min drive
  • Popular LocationParadise Beach2 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)26 min drive

Similar properties

Exterior
Allegro Cozumel All Inclusive
On private beach
Pool
Hot Tub
Breakfast included
3.9 out of 5, Good, (1008)
The price is $190
per night
$231 total
includes taxes & fees
Aug 10 - Aug 11
Allegro Cozumel All Inclusive

About the neighborhood

Cozumel

On the beach.Within a 15-minute walk of the property, you'll find Arrecifes de Cozumel National Park and San Francisco Beach. Nachi Cocom Beach Club & Water Sport Center and Paradise Beach are also within 2 miles (3 km).

What's nearby

  • San Francisco Beach - 11 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Paradise Beach - 2 min drive
  • Palancar Beach - 5 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪La Posada - ‬6 min walk
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪The Money Bar - ‬12 min drive

About this property

Occidental Cozumel - All Inclusive

4-star beachfront property near Paradise Beach
Occidental Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Occidental Cozumel - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cozumel property.

  • 247 guestrooms or units
  • 3 levels
  • 11 buildings
  • 7 dining venues
  • 5 bars or lounges
  • 1392 sq ft of conference space
  • 129 sq m of conference space
  • Full breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa tub
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Outdoor space

  • Balcony

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

How close is Occidental Cozumel - All Inclusive to the airport?

Occidental Cozumel - All Inclusive is 11.6 mi (26-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Aug 20, 2024 start from $143.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Cozumel - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Cozumel - All Inclusive.

How close is Occidental Cozumel - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Occidental Cozumel - All Inclusive offer free breakfast?

Occidental Cozumel - All Inclusive offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Occidental Cozumel - All Inclusive?

No, there is no casino at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Occidental Cozumel - All Inclusive?

This property offers free self parking.

Does Occidental Cozumel - All Inclusive have a pool?

Occidental Cozumel - All Inclusive features 3 outdoor pools and a children's pool.

Does Occidental Cozumel - All Inclusive have a restaurant?

Yes, there are 7 restaurants on site.

Does Occidental Cozumel - All Inclusive have a spa?

This property has a spa, which features beach massages, mani/pedis, and body treatments.

How close is Occidental Cozumel - All Inclusive to downtown Cozumel?

Occidental Cozumel - All Inclusive is 7.4 mi away from Cozumel.

Occidental Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 328 out of 1005 reviews" "
Rating 8 - Good. 313 out of 1005 reviews" "
Rating 6 - Okay. 192 out of 1005 reviews" "
Rating 4 - Poor. 94 out of 1005 reviews" "
Rating 2 - Terrible. 78 out of 1005 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jody J, Bluff Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

6/10 Okay

Melissa Marie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property was clean and the beach access was nice but the food was terrible and staff was iffy. Some were kind but most were not very helpful or warm. We paid extra for an upgraded check in experience. When we got there, they sent us upstairs and the person who was supposed to check us in wasn’t there. So the bartender sent us down to lunch (a 5 min walk to the opposite end of the resort). When we got back to try and check in again, we were told we were in the wrong spot again and had to go halfway back across the resort to a different place for check in. When it was all said and done, I don’t know what was upgraded about our check in experience at all. It was no different than being at the front desk. The food is not good at all. We thought maybe the specialty restaurant would be better and ate there our last night only for my husband to get food poisoning. We definitely do not recommend this place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Leanne, North Wilkesboro

Stayed 7 nights in Apr 2024

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overall, we will be back.
Great stay! We will be back. The diving shop next door was amazing. Huge asset to the hotel. The food was good, not amazing, but very good for the cost! Definitely worth getting the royal room, as the rooms are quieter and having seating at the restaurants was very handy. The beach towel card system is hilarious and unnecessary, but it is what it is. The beach chairs don’t lay totally flat, so that was disappointing and not the most comfortable. But overall it was a wonderful budget trip that felt better than we paid for!
Stayed 6 nights in Apr 2024

8/10 Good

Brandi

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
Nearly impossible to get a dinner reservation and watered down alochol. Staff was friendly, enjoyed the buffet crew. Buffet is best Ive had.
Stayed 4 nights in Apr 2024

6/10 Okay

sheri

Traveled with family
Liked: Property conditions & facilities
The rooms smelled really musty
Stayed 4 nights in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Kristen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are pretty and inviting. Rooms are decent and clean. Most of the staff are friendly minus a few that we encountered. The part that will not take us back to stay here is the food. The buffets are the same, everyday. The food is marginal at best, they do a poor job at keeping the buffets stocked and fresh. We had to wait quite sometime or request items that were consistently empty on the buffet. We were frustrated when we checked out as we had emptied our room and told several staff members that stated it was fine to go find our friends, but went back a short time for the pool to say goodbye to friends only to return and be told we would be charged an extra $20 for a late checkout. This was frustrating as several staff members did not communicate this when we told them we were out of the room but visiting with friends. The location is far from town. And there is just too many great options in Cozumel to return to this all inclusive. If only staying for a couple days you may find the occidental a good fit but beyond that, the food menu would get old really fast.
Stayed 2 nights in Apr 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

ELYSE

Liked: Staff & service
Lovely resort
This resort has a very good beach and plenty of lay out chairs. The food was ok, and at the restaurants where you need a reservation it was very good. The people working there are so friendly and have great customer service. We recommend renting something you can drive around the island and explore the other side for a day or 2.
Stayed 7 nights in Apr 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, friendly, professional, welcoming, and helpful.
Stayed 8 nights in Mar 2024

4/10 Poor

Tolga

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Rooms are outdated and very humid. Ac system doesnt work properly. Staf firendly and foods are good and fresh. Don't recommend the rooms.
Stayed 7 nights in Mar 2024

8/10 Good

Chris, St. Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a beautiful beach
Stayed 6 nights in Mar 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
It’s a good stay for the price. As long as you have your expectations in check, you will enjoy the resort. We go to dive, read books, eat, drink and relax! While I have stayed at places MUCH nicer, they were also TRIPLE the cost.
Stayed 5 nights in Mar 2024

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our stay here. Quiet at night and the food was very good. Beach is much smaller than the pictures.
Stayed 7 nights in Mar 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service
The overall property was nice but limited beach area. Pictures deceiving online. Not much area for sitting on the grounds other than at the pools or beach and limited areas to walk/run(one route from front desk to beach). The adult pool, bar, bartender were fabulous! Room was clean and updated. The staff was friendly, helpful and hardworking.
Stayed 7 nights in Mar 2024

10/10 Excellent

Elizabeth Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in every way. I cannot wait to go back!
Stayed 6 nights in Mar 2024

6/10 Okay

kelly

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2024

10/10 Excellent

Deborah Rozycki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just beautiful and full of wildlife! Too bad about the beach-but it’s not a deal killer. Plenty of food options-in fact several that we enjoyed. Our room was spacious and comfortable. The staff is very nice.
Stayed 6 nights in Mar 2024

6/10 Okay

Cary

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful grounds and beach. Most rooms very nice and plenty big enough. Food mediocre, as expected. Entertainment enjoyable. Always keep money and other "valuables" in the room safe when you are not in the room because housekeeping staff will consider it theirs if left out.
Stayed 7 nights in Mar 2024

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Resort itself was beautiful, the food was good, but it was hard to get a reservation at the specialty restaurants, make your reservation when you arrive even if you don't think you want to eat at them, they book up fast. I went to Cozumel for the ocean, everything seemed focused on the hotel. You could swim in the ocean but there was no structure, not many fish, only sand. This wasn't my type of Cozumel vacation. It was very humid, because of the hotel being in the mangroves. We stayed in the Royal part of the hotel.
Stayed 7 nights in Mar 2024