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Universal’s Loews Royal Pacific Resort

4.0 star property
Family-friendly 4-star hotel near Universal CityWalk

Choose dates to view prices

Photo gallery for Universal’s Loews Royal Pacific Resort

Enjoy a drink at the bar, surrounded by comfortable seating and elegant lighting.
Experience the tranquil atmosphere of this resort, surrounded by lush greenery and palm trees, with a body of water and boat dock nearby.
Relax by the resort's central pool surrounded by lush greenery and palm trees.
Relax in our spacious lobby area, featuring high ceilings, comfortable seating, and lush greenery.
Enjoy water activities from a seaplane and riverboat, surrounded by lush greenery and palm trees.

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
6300 Hollywood Way, Orlando, FL, 32819
  • Universal’s Islands of Adventure
    ‪3 min walk‬
  • Universal Orlando Resort
    ‪6 min walk‬
  • Universal Studios Florida
    ‪8 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility) (FREE Universal Express Unlimited^)

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Club Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(2 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

  • 670 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(224 reviews)
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds, Non Smoking (Water View) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(21 reviews)
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^) | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking (Jurassic Kids' Suite) (FREE Universal Express Unlimited^)

  • 670 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Mobility) (FREE Universal Express Unlimited^)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 2 Queen Beds (Water View, Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Non Smoking (Water View) (FREE Universal Express Unlimited^)

  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Club Room, 2 Queen Beds, Non Smoking (FREE Universal Express Unlimited^)

8.4 out of 10
Very good
(5 reviews)
  • 335 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed (Hearing) (FREE Universal Express Unlimited^)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking (FREE Universal Express Unlimited^)

9.2 out of 10
Wonderful
(27 reviews)
  • 335 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Hearing) (FREE Universal Express Unlimited^)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (FREE Universal Express Unlimited^)

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Orlando

Florida Center stay.Within a 10-minute walk of this Florida Center hotel, you'll find Universal CityWalk and Universal’s Islands of Adventure. Universal Studios Florida and Universal Orlando Resort are also within half a mile (1 km).

What's nearby

  • Universal’s Islands of Adventure - 3 min walk - 0.2 miles
  • Universal CityWalk - 3 min walk - 0.2 miles
  • Universal Orlando Resort - 6 min walk - 0.4 miles
  • Universal Studios Florida - 8 min walk - 0.5 miles
  • Universal’s Volcano Bay - 12 min walk - 0.7 miles

Getting around

  • Orlando Station - 11 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬11 min walk
  • ‪Toon Lagoon - ‬12 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Voodoo Doughnut - ‬7 min walk

About this property

Universal’s Loews Royal Pacific Resort

Family-friendly 4-star hotel near Universal CityWalk
As a guest of Universal’s Loews Royal Pacific Resort, you'll find 2 hot tubs, an outdoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 85000 square feet (7897 square meters) and includes a conference center. A children's pool, early theme park entry, and express theme park tickets are also featured at the family-friendly Universal’s Loews Royal Pacific Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Orlando hotel.

  • 1000 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • 85000 sq ft of conference space
  • 7897 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Universal’s Loews Royal Pacific Resort offers 1000 accommodations with iPod docking stations and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Languages

English, Spanish

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Universal’s Loews Portofino Bay Hotel

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  • Hot Tub
  • Pet friendly
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4.5 out of 5, Wonderful, 1,007 reviews
$553 nightly
The price is $622
Aug 19 - Aug 20
Total includes taxes and fees
Universal’s Loews Portofino Bay Hotel

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Uncovered self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Royal Pacific Resort TM & © 2025 UCF Hotel Venture. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Renovations and closures

The property will be renovating from June 9 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Uncovered self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Loews Orlando Royal Pacific
Loews Pacific Resort Universal Orlando
Loews Pacific Royal Orlando
Loews Pacific Royal Resort Orlando
Loews Royal Pacific
Loews Royal Pacific Resort
Loews Royal Pacific Resort Universal Orlando Hotel
Loews Royal Pacific Resort Universal Orlando Hotel Orlando
Loews Royal Pacific Universal
Universal Loews Royal Pacific
Universal's Loews Royal Pacif
Universal's Loews Royal Pacific Resort
Universal's Loews Royal Pacific

Frequently asked questions

How close is Universal’s Loews Royal Pacific Resort to the airport?

Universal’s Loews Royal Pacific Resort is 13.5 mi (21-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Universal’s Loews Royal Pacific Resort?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Universal’s Loews Royal Pacific Resort on Aug 19, 2025 start from $483.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Universal’s Loews Royal Pacific Resort have an airport shuttle?

Airport shuttle services are not available at Universal’s Loews Royal Pacific Resort.

Does Universal’s Loews Royal Pacific Resort offer free breakfast?

Free breakfast isn’t offered at Universal’s Loews Royal Pacific Resort, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 for adults, USD 5 and 20 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Universal’s Loews Royal Pacific Resort?

No, there is no casino at this hotel.

What time is check-in at Universal’s Loews Royal Pacific Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Universal’s Loews Royal Pacific Resort?

Free parking is not available at this hotel. Self parking is available for USD 36 per night, and valet parking for USD 45 per night.

Does Universal’s Loews Royal Pacific Resort have a pool?

Universal’s Loews Royal Pacific Resort features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Universal’s Loews Royal Pacific Resort have a restaurant?

There are 3 onsite restaurants, offering options like sushi, a poolside location, and light fare.

Does Universal’s Loews Royal Pacific Resort have a spa?

There are no spa services available at this hotel.

How close is Universal’s Loews Royal Pacific Resort to downtown Orlando?

Universal’s Loews Royal Pacific Resort is 7.3 mi away from Orlando.

Universal’s Loews Royal Pacific Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1143 out of 1662 reviews
Rating 8 - Good. 313 out of 1662 reviews
Rating 6 - Okay. 113 out of 1662 reviews
Rating 4 - Poor. 53 out of 1662 reviews
Rating 2 - Terrible. 40 out of 1662 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cathy

Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Joy

Stayed 1 night in Apr 2025

8/10 Good

Mariann

Traveled with family
Liked: Cleanliness, staff & service
Pool and common areas area showing age/wear and tear.
Stayed 4 nights in Apr 2025

10/10 Excellent

Curt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Express passes!!
Stayed 1 night in Apr 2025

8/10 Good

paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value due to unlimited express value.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex, Basingstoke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Universal Studios. The hotel has all the facalities that we needed for a short but excellent break. Avis car desk in the hotel was a huge plus, able to get our car to move on with minimum effort.
Stayed 3 nights in Apr 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay Express passes for the parks a real bonus
Stayed 2 nights in Apr 2025

10/10 Excellent

Alaina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal service, the texting service is fantastic, paying $10 to do a load of laundry is absurd. For the price of the hotel, laundry should be free. On-site restaurants are reasonably priced and good service.
Stayed 6 nights in Apr 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mostly we stayed here for the Universal Express pass and Early entrance deals. Unfortunately, it took so long to check in and get a bag stored that we nearly missed the early entrance. The Hotel has a lot of nice amenities of which we used almost none because of the Universal passes. We simply weren't there to use them. It seems out of sorts to have a nice resort filled with features right next to a theme park where you get passes and end up staying all day. A quiet room with a bed and a breakfast bar would've been perfect. Also, while the room was generally quiet there were guests on our floor who were loud quite late and quite early and you could hear everything through the door - waking our very tired kids. I don't know what the Hotel could do about it. Perhaps people are just more rude these days but it was frustrating.
Stayed 1 night in Apr 2025

4/10 Poor

wen-li

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth $$$$$$

It was a very disappointing stay. Super expensive $1050 a night in a dungeon like floor level. There is no water fountains to fill your water bottle. For a $1050 a night hotel there is only one sink in the room. The room is very old and shabby.
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Universal

Great hotel. Spacious with great decor. We didn’t get to try the pool but it looked lovely. We really loved the benefit of Universal Express passes - got 2 full days benefit for our 1 night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Abigail

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, but no bed for 5th person

Lovely hotel, pleasant staff member checked us in, ensuring we understood everything and giving us the opportunity to ask any questions (something we were grateful for as First-timers at Orlando and found generally lacking at Universal compared to our previous week visiting Disney) Only gripe is we paid for a room for 5ppl but the 5th bed wasn't automatically supplied and instead had to be requested with an additional fee of $35. I am not sure where the fifth sleeper is expected to sleep but this is a necessity not a luxury and the fee should be waived for a hotel charging almost £700 per night.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Babak

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite clean and worth the money if you plan on going to the Universal Studio. I think they are due for an upgrade but overall, fantastic stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Micah

Stayed 1 night in Apr 2025

10/10 Excellent

Yao-ming

Liked: Cleanliness, staff & service, property conditions & facilities
express pass unlimited is the key reason that I stay in this property during the spring break for a family of 4.
Stayed 5 nights in Apr 2025

4/10 Poor

Holly

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Honestly, there were gnats swarming around our room. The water fountains didn’t work so we asked where we could get water and was told that because it was after 10 pm, we would have to order a pitcher of water from room service. Seems like a big ask of guests who are already paying $600 per night. The location is fantastic, but the property left a lot to be desired.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience, hotel lobby is so nice, luggage service smooth, rooms and bathrooms big size, pool was the absolute best!
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Stayed 1 night in Apr 2025

8/10 Good

Dana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bit of a hiccup at check in when we switched to another person at the desk so we didn’t get all the information we needed to navigate the parking. When we got to the lot, it was a very tight turn for our large truck then we had problems with getting access to let us out. It would have worked if someone had told us what card to use at check in. We loved the easy access to the park and next time we will hopefully know how to get through things easier. All the staff was friendly and helpful, it was an awesome experience.
Stayed 3 nights in Apr 2025