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4.5 out of 5

"Stayed at other Westin's it did not compare to those Westin's the room was small needed updating it had no microwave love the pool the bed was amazing ... " More

By a verified traveler on Sun 25 Aug 2019

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Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Sep 4 - Sep 5

Club Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

4.5-star luxury hotel near Oakbrook Center Mall

In Lombard

A stay at this hotel places you within half a mile (1 km) of Yorktown Shopping Center and 6 miles (10 km) of Morton Arboretum. Oakbrook Center Mall and Drury Lane Theater are also within 6 miles (10 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 10 conference rooms, business center, and valet parking. Enjoy the spa tub and perks like free self parking and a free area shuttle.

Comfy beds, WiFi

The 500 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include WiFi and 24-hour room service.

The Westin Chicago Lombard ratings based on 32 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Chicago Lombard

Everyone (5) Business (1)
5 out of 5

Posted by on Feb 18, 2020

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4 out of 5
Stayed at other Westin's it did not compare to those Westin's the room was small needed updating it had no microwave love the pool the bed was amazing needed better pillows but they were soft shower was nice

Posted by on Aug 25, 2019

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5 out of 5

Westin always delivers

Never had a bad experience at Westin! This visit was no different. Lovely room, awesome bed, great bath products, and one of the best features for us: our dogs stay for free! They even got treats from hotel staff. This hotel is also located in a great area with many dining and shopping options.

Posted by , from Southern Illinois on Mar 19, 2017

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5 out of 5
Pros: It was the cleanest hotel I've ever stayed in, and the staff was genuine and jovial.
Location: It is adjacent to a beautiful mall, with all the shopping one might enjoy.
I was in the area due to a death in the family, so the kind staff and beautiful hotel were a great comfort.

Posted by , from NYC on Oct 3, 2016

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1 out of 5

hotel did not honor booking, horrible service

Pros: location
Cons: replace everyone at the front desk, including managers. Also, a tv that is bigger than 15" would have helped too... get with the times ...
The hotel manager took 30 min to find my booking just to tell me the room was not available. I was told the charge was going to be refunded, and they offered me a lower quality room at a higher rate that i had to charge on my credit card. It was late, and i needed to stay unfortunately. I find out days later that no refund was issued, and the hotel claimed to Travelocity that I did use my booking and they would not issue a refund. in the end after threatening to report this to my CC company, they agreed for travelocity to refund. The staff is lazy and clueless. Cut out more to work at a McDonalds drive through than to be in the hospitality business ..

Posted by on Jul 18, 2016

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5 out of 5

Two words: Heavenly Bed

Pros: the starbucks in the room, the lotion, the ability to borrow gym clothes, and every little need could be attended to
Cons: the ONLY thing I could have improved was the tiny squeak of our bathroom door.
Location: We stayed in Lombard, outside of Chicago and were situated right next to the mall there which was very convenient.
Our stay at the Lombard Westin was absolutely perfect. We are not particularly picky guests, but enjoyed the Heavenly Bed and Bedding so much! Haven't slept this well in a hotel EVER! Didn't get to use the amenities around the hotel as much as we would have liked due to our schedule, but loved the idea of being able to borrow work-out clothes and shoes to use in the fitness center. The complimentary bottle of water was also nice and the starbucks in the room complete with real creamers was nice too. Like I said, not a real picky guest, but the little things mean a lot. The white tea aloe lotion smells divine. Would definitely consider making Westins my new preferred hotel! Very luxurious!

Posted by , from Raleigh, NC on Sep 24, 2015

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4 out of 5

Nice hotel!

Pros: Everything was crisp and clean, typical Westin standard!
Cons: n/a
Location: This hotel is in the same parking lot as the Yorktown mall. The hotel shuttle took me to the mall because it was raining however, I simply walked back
Staff was very friendly. Hotel very clean. Free shuttle service to nearby restaurants and shops. However, the hotel happened to be hosting a conference in which 2,000 people (the concierge provided me this number) convened in the lobby of the hotel making it impossible for us to reach the front desk. Security had to come to the entrance doors and escort us to the front desk then back to the elevators. Otherwise, our stay was pleasant.

Posted by , from Memphis,TN on Oct 8, 2014

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2 out of 5

Expect to pay for every little incidental!

This hotel seems to be top notch. You walk in, the lobby is beautiful, you walk in to the rooms and they are very nice too. HOWEVER, then you get stuck paying for every single little thing you could ever want. There are amazing restaurants in the area, and Harry Carry's attached to the hotel. Don't expect to take any leftovers home though- even after paying for your $50 steak from Capital Grille you will then be expected to pay another fee to rent a fridge back at the hotel. Going to a reception for a wedding? Can't have drinks while you get ready, unless you want to pay a fee for that fridge to keep your beers cold. And most likely the fee is more than that pack of six cold beers you brought to sip on. I have never heard of a hotel doing this before. 

Posted by , from Lombard, IL on Jul 1, 2013

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5 out of 5

All of the important things covered

Pros: Close restaurants, free parking
Cons: No free Internet
There are a few things that I look for in a hotel when I'm traveling: 1.) Access to high performing wireless internet, 2.) An abundance of available electrical outlets for charging devices, 3.) A good quality hair dryer (seriously), and 4.) A clean, comfortable bed. The Westin at Yorktown Center delivered on all of these. The rooms are not huge. The bathrooms aren't "fancy". However, everything is clean, well-laid out and easy to access. And the staff was exceptionally helpful and friendly.

Posted by on Jul 17, 2012

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4 out of 5

Great Location. Friendly staff!

Pros: Quiet
Cons: No free Internet
I have visited this hotel on more then one occassion for work and conferences and have never been disappointed. Great service, locations and ammentities.

Posted by , from chicago on Nov 15, 2011

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About the The Westin Chicago Lombard

Location 70 Yorktown Center, Lombard, IL 60148

Renovations + Closures

This property is closed from March 25 2020 to September 2 2020 (dates subject to change).

Property Features

As a guest of The Westin Chicago Lombard, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 19221 square feet (1786 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the luxury The Westin Chicago Lombard. A free area shuttle within 5 mi is available. Self parking is free. This 4.5-star Lombard hotel is smoke free.

  • 1 building
  • 500 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 19221 sq ft of conference space
  • 1786 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator


Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi


Free self parking , Valet parking (surcharge)


  • Airport: O'Hare Intl. Airport (ORD) (29.8 km / 18.5 mi)
  • Train station: Lombard Station (6.1 km / 3.8 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Chicago Lombard offers 500 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Lombard hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Harry Caray Steakhouse - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Holy Mackerel - This seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 125 lbs


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Guests are provided with hand sanitizer

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 8.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Lombard Center
  • Westin Lombard Yorktown Center
  • Westin Yorktown
  • Westin Yorktown Hotel
  • Westin Yorktown Hotel Lombard Center
  • Yorktown Westin
  • Lombard Westin
  • Westin Lombard Yorktown Hotel Lombard
  • Westin Lombard Yorktown Center Hotel
  • Westin Yorktown Center Hotel
  • Westin Yorktown Center
  • The Westin Chicago Lombard Hotel
  • The Westin Chicago Lombard Lombard
  • The Westin Lombard Yorktown Center
  • The Westin Chicago Lombard Hotel Lombard

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.