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4.1 out of 5

"Nice facility at very convenient location. Room was very clean and well maintained and staffs were nice. Only problem I had was the noise coming from ... " More

By a verified traveler on Wed 12 Jul 2017

Hotel Description

3.5-star hotel near Woodfield Mall

Heart of Schaumburg

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Schaumburg Medieval Times and within 3 miles (5 km) of Woodfield Mall. Schaumburg Convention Center and Harper College are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 137 guestrooms also have free WiFi and flat-screen TVs. Room service, hair dryers, and safes are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Sep 22 - Sep 23

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Radisson Hotel Schaumburg ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Radisson Hotel Schaumburg

Everyone (10) Family (2)
5 out of 5
Very clean. Beds pretty comfortable and right by mideaval times.

Posted by on Aug 3, 2019

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Comment from Hotel Management

Aug 5, 2019 by Jeannine- Director of Sales

Thanks for staying with us. We appreciate your feedback! Please come and see us again...

3 out of 5
I loked the hotel overall. Was not told the breakfast was not complimentary. Also, through the entire night a child ran, jumped, stomped, and moved furniture. Kept us awake through the night. The light under the mirror lines up perfectly with the full mirror and sends a bright light directly onto the bed.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 29, 2019 by Jeannine E. Director of Sales & Marketing

Thank you for staying, and I apologize that your stay was not satisfactory. I do apologize about the noise issue you experienced. I have to ask, was this reported to our front desk, and nothing was done? That is the only way we could rectify this issue, was if we were informed. The hotel has a noise complaint policy that is followed thoroughly. Breakfast is not complimentary unless the room is booked with a breakfast package. I apologize that this was not fully explained at check in. There is a sign posted in the restaurant, upon entry to the buffet indicating, the cost for breakfast.

4 out of 5

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jeannine Everett- Director of Sales & Marketing

Thank you for staying. Your feedbck is greatly appreciated. Please come again!

3 out of 5
Had to ask for a hair dryer because there were none in the room. 4 women in the room and needed more shampoo but was told there was none in the building. Bartender/waiter was not very friendly, never asked how my steak was or any of us how our meal was. Later went to get something from the bar at 10:30 and was told they were closed when we were told they were open until Midnight. Not one of my better experiences.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 19, 2019 by Jeannine Everett- Director of Sales

Thanks for staying with us. We appreciate your feedback! We have addressed this issue with ur staff to ensure it doesn't happen again.

3 out of 5
Hotel is perfect distance to Medieval Times, food/restaurant staff was good. Indoor Pool was colder than average. Check-in staff was borderline rude an unhelpful. Room was on the small size. Seems more setup for business than pleasure. Vending Machines/ Ice Machines in poor order, with multiple floors broken. Little improvements could make this hotel better overall. I would stay here again regardless.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Jan 7, 2019 by Jeannine Everett-Dir of Sales

Hello, Thank you for staying and for your feedback. We are working with the staff to ensure this does not happen again.

5 out of 5
The hotel was nicely maintained and, the staff was friendly. The close proximity to the Medieval Times dinner theater was a nice bonus.

Posted by on Oct 26, 2018

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Comment from Hotel Management

Nov 1, 2018 by Jeannine

Hello, Thank you for staying. We are happy to hear you enjoyed your stay. Please come visit us again.

3 out of 5
This place is getting by on the strength of its excellent staff, but otherwise my impression was of a hotel that was covering up a lack of maintenance and unwillingness to invest in decent equipment by slapping new decor over everything. For example, there wasn't a working ice machine on any floor of the building (except in the restaurant kitchen) for my entire four-night visit. My fridge also initially didn't work; a staff member replaced it with one from an empty room that sort of worked, but evidently they're playing musical fridges so much these days that you can't count on having one, nor a microwave. There were not enough luggage carts; I arrived in late evening mid-week and waited over three hours for any cart to be available, and never got one. I am disabled, so this was a big problem. Positives included the aforementioned staff (who were working hard to make up for all the broken stuff), cleanliness, and consistently adequate internet speed. The location is good. There were plenty of hangers, and the bed was comfortable. There were reachable outlets on the nightstand and a nice alarm clock with white noise. The restaurant is okay, but nothing spectacular. Their beer selection is basically nonexistent, which was a sad contrast to the hotel my convention was at, and disappointing in an area with so many great craft breweries. I would have tolerated the slightly high food prices and eaten there several times for convenience if they had had decent beer.

Posted by , from Minneapolis, MN on Aug 9, 2018

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Comment from Hotel Management

Aug 13, 2018 by Debby Mangieri

Thank you for your feedback ! We will pass along your comments to our maintenance staff for immediate corrective action on the ice machines and refrigerators, as well as our Food & Beverage Manager when ordering our beer selection. We hope we will have the opportunity to welcome you back in the near future !

5 out of 5

Very nice hotel by I-90

Nice facility at very convenient location. Room was very clean and well maintained and staffs were nice. Only problem I had was the noise coming from the heater! It makes an awfully loud noise when I turned on the heater. It was good thing I didn't stay there in winter months because it was almost unbearably loud.

Posted by , from Indiana on Jul 12, 2017

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5 out of 5

Perfect!

Couldn't have been better! Everything was above and beyond my expectations. Would definitely stay again!

Posted by on Jun 13, 2017

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5 out of 5

Came into town for a family wedding

Our stay was perfect. Our room was perfect the bed was very comfortable. My wife and I would definitely stay there again.

Posted by on May 22, 2017

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Property Features

Radisson Hotel Schaumburg offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The business-friendly Radisson Hotel Schaumburg also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3.5-star Schaumburg hotel is smoke free.

  • 137 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (25.9 km / 16.1 mi)
  • Parking: Free self parking

Room Amenities

Radisson Hotel Schaumburg offers 137 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Schaumburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Radisson Hotel Schaumburg
  • Radisson Schaumburg
  • Schaumburg Radisson
  • Radisson Schaumburg Schaumburg
  • Radisson Hotel Schaumburg Hotel
  • Radisson Hotel Schaumburg Schaumburg
  • Radisson Hotel Schaumburg Hotel Schaumburg

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Chicago-Hotels-Radisson-Hotel-Schaumburg.h12078090-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.