"The staff was extremely nice . The hotel was super clean. The are where the hotel is located was perfect . I will definitely be staying here next time ... " More

By a verified traveler on Mon 20 Aug 2018

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Hotel Description

4-star hotel near Willis Tower

Central Chicago getaway

Your stay at this The Loop hotel places you within 6 miles (10 km) of Willis Tower and Art Institute of Chicago. Millennium Park and Cloud Gate are also within 6 miles (10 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. There's a rooftop terrace on site, and concierge services and free newspapers are also offered.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 257 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include flat-screen TVs, room service, and Egyptian cotton sheets.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127 per night

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Hyatt Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hyatt Centric The Loop Chicago ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric The Loop Chicago

Everyone (14) Business (1) Couples (1)
1 out of 5
Front desk staff had a horrible attitude became extremely rude during check out and very argumentive. Even lied to us about cost of valet.

Posted by on Dec 18, 2018

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Comment from Hotel Management

Dec 21, 2018 by Daniel

I am so sorry to hear about your experience. Please feel free to contact the hotel directly and speak with our Director of Operations, Nilesh Pandey. He will make sure to address your concerns accordingly to ensure that this does not happen again.

5 out of 5
Very nice hotel near the CIBC Theater. So easy to attend "Hamilton" from this hotel. A 3 minute walk. Close to lots of attractions and the L train. I would recommend this hotel.

Posted by , from Rochester, MN on Nov 25, 2018

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Comment from Hotel Management

Nov 29, 2018 by Daniel

Hi J! Thank you so much for your kind review! We hope to see you again in the future!

5 out of 5
It's often hard to find hotels in large cities hosting conferences that meet my employer's funding limits. The Hyatt Centric was affordable and very conveniently located. My room was large and modern. The staff was very accommodating. They provided earplugs, as they are very centrally located, that are so good I actually overslept my alarm the first day. But that's a nice problem to have sometimes.

Posted by , from California on Oct 28, 2018

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Comment from Hotel Management

Oct 30, 2018 by Daniel

Hi Laura! You hit the nail on the head. Being in the center of it all does come with some unwanted street noises at times. So glad you were able to use the earplugs! We hope to see you again soon.

5 out of 5
The staff was extremely nice . The hotel was super clean. The are where the hotel is located was perfect . I will definitely be staying here next time I visit Chicago

Posted by , from California on Aug 20, 2018

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Comment from Hotel Management

Aug 21, 2018 by Daniel

We will be glad to welcome you back on your next visit! Thank you so much for your kind review, Allie!

5 out of 5
Nice hotel centrally located to theaters, shopping and local attractions.

Posted by on Aug 1, 2018

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Comment from Hotel Management

Aug 7, 2018 by Daniel

Thank you!

1 out of 5

Didn't Have our Confirmation #

We tried checking in late and they did not have our reservation. Unfortunately I didn't have my phone or the confirmation # so couldn't show it to them. We had to call family and stay with them at the last minute. We had called earlier in the day to let them know we would be checking in late and they siad that would not be a problem.

Posted by on Jun 18, 2018

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Comment from Hotel Management

Jul 3, 2018 by Daniel

Hello - thank you so much for your review. I am sorry to hear that you were unable to stay with us during your visit to Chicago. This is extremely unfortunate. Please feel free to reach out to the hotel directly and ask for Daniel Lewellin, Director of Sales. He will attempt to figure out what happened to your reservation.

3 out of 5

Paid for 4* hotel but received 3* amenities

I Paid for 4 star hotel but received 3 star amenities. When I requested to upgrade I was there will additional charges for bigger and better views and I will get a deluxe room. I got a so called deluxe room with views of a roof of next building and windows of opposite buildings. The room space may be bigger but not where the bed is. I requested refund for additional charges while checking out and they agreed and refunded. Overall okay hotel but expensive. Only good thing was it's closer to many attractions.

Posted by , from Minneapolis on Apr 23, 2018

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Comment from Hotel Management

Apr 24, 2018 by Daniel

Hi Gprao, I am so sorry to hear that your stay wasn't up to your expectation. Please consider us again in the future and hopefully you will see and feel a difference!

5 out of 5
Staff was extremely professional and nice. The room had some places that could be cleaned a little better however over all it looked good. Bed/sheets were all extremely clean. Will definitely stay at this hotel again the next time we visit Chicago!!!

Posted by on Feb 19, 2018

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Comment from Hotel Management

Mar 21, 2018 by Daniel

We would love to welcome you back! So glad you enjoyed your stay.

5 out of 5

Great hotel

Location: A fabulous Loop location.
Our 2nd stay. Let us check-in early. Great room with great views. Clean and quiet.

Posted by , from St Louis on Nov 20, 2017

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Comment from Hotel Management

Dec 2, 2017 by Karen

Thank you so much for sharing your feedback with us. We are so glad to hear that you enjoyed your stay and views from the property. We hope to have you as a guest again soon!

5 out of 5

Great Hotel, Great Location

Pros: The room was wonderful; the bathroom was truly great with the walk-in shower! The lounge on the 3rd floor was comfortable and well stocked with snacks
Cons: The air conditioner/heat was noisy when it came on and off. It disturbed my sleep.
Location: Great restaurants, the Chicago Art Museum, shopping all within walking distance.
I chose this hotel based on the location of my son's office. Never having visited Chicago, I was so pleasantly surprised that it was within walking distance of almost everything we wanted to do.

Posted by , from Silver Spring, MD on Dec 7, 2016

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About the Hyatt Centric The Loop Chicago

Location 100 W. Monroe St, Chicago, IL 60603

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes meeting rooms. A 24-hour fitness center, a rooftop terrace, and a library are also featured at the business-friendly Hyatt Centric The Loop Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 257 guestrooms or units
  • 22 levels
  • 5 conference rooms
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (30.1 km / 18.7 mi)
  • Train station: Millennium Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric The Loop Chicago offers 257 air-conditioned accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Cochon Volant - This restaurant specializes in French cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

AIRE - Seasonal - This rooftop bar specializes in local cuisine. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 69 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Loop Chicago Hotel
  • Hyatt Centric Loop Hotel
  • Hyatt Centric Loop Chicago
  • Hyatt Centric Loop

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.