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21c Museum Hotel Chicago

4.0 star property
4-star hotel near 360 CHICAGO

Choose dates to view prices

Photo gallery for 21c Museum Hotel Chicago

Suite (21C) | Premium bedding, in-room safe, desk, blackout drapes
Creator video
Property entrance
Lobby
Suite (21C) | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
55 East Ontario Street, Chicago, IL, 60611
  • Millennium Park
    ‪14 min walk‬
  • Art Institute of Chicago
    ‪19 min walk‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(34 reviews)
  • 385 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(87 reviews)
  • 385 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(129 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 385 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

9.2 out of 10
Wonderful
(17 reviews)
  • 649 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (21C)

Suite (21C) | Premium bedding, in-room safe, desk, blackout drapes

Suite (21C)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chicago

City center stay.Within a 15-minute walk of this Downtown Chicago hotel, you'll find 360 CHICAGO and Museum of Contemporary Art Chicago. Millennium Park and Cloud Gate are also within 2 miles (3 km).

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 miles
  • Millennium Park - 14 min walk - 0.8 miles
  • Art Institute of Chicago - 19 min walk - 1.0 mile
  • Willis Tower - 2 min drive - 1.1 miles
  • Navy Pier - 4 min drive - 1.6 miles

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk

About this property

21c Museum Hotel Chicago

4-star hotel near 360 CHICAGO
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 8 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly 21c Museum Hotel Chicago. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 297 guestrooms or units
  • 17 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
21c Museum Hotel Chicago offers 297 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 43-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch plasma TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

How close is 21c Museum Hotel Chicago to the airport?

21c Museum Hotel Chicago is 13.2 mi (35-min drive) away from the Chicago Midway Airport (MDW) airport, the closest popular airport to the property.

How much does it cost to stay at 21c Museum Hotel Chicago?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at 21c Museum Hotel Chicago on Aug 7, 2025 start from $147.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does 21c Museum Hotel Chicago have an airport shuttle?

Airport shuttle services are not available at 21c Museum Hotel Chicago.

How close is 21c Museum Hotel Chicago to the beach?

This hotel is a short 14-minute walk from Ohio Street Beach and 1.2 mi (7-min drive) from Oak Street Beach. Don't forget your sunscreen!

Does 21c Museum Hotel Chicago offer free breakfast?

Free breakfast isn’t offered at 21c Museum Hotel Chicago, but full breakfast is offered for a fee of between USD 20 and 40 for adults, USD 20 and 40 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at 21c Museum Hotel Chicago?

No, there is no casino at this hotel, but Bally's Casino Chicago (1-min walk) is nearby.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at 21c Museum Hotel Chicago?

Free parking is not available at this hotel. Valet parking is available for USD 80 per night.

Does 21c Museum Hotel Chicago have a pool?

21c Museum Hotel Chicago does not have a pool.

Does 21c Museum Hotel Chicago have a restaurant?

21c Museum Hotel Chicago is home to Lure Fishbar, which features seafood.

Does 21c Museum Hotel Chicago have a spa?

There are no spa services available at this hotel.

How close is 21c Museum Hotel Chicago to downtown Chicago?

21c Museum Hotel Chicago is 1.1 mi away from Chicago.

21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1005 out of 1678 reviews
Rating 8 - Good. 337 out of 1678 reviews
Rating 6 - Okay. 182 out of 1678 reviews
Rating 4 - Poor. 90 out of 1678 reviews
Rating 2 - Terrible. 64 out of 1678 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jen

Stayed 3 nights in May 2025

10/10 Excellent

Fanny

Stayed 3 nights in Mar 2025

8/10 Good

Russell, Westfield

Stayed 2 nights in Apr 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Amir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located conveniently with walking distance access to downtown Chicago. Room was clean, comfortable and relatively quiet. The hotel did tack on an “urban experience” charge on checkout. Would prefer that it would be disclosed upfront and be included in the overall fee.
Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the checkin process. Quick and to the point. The museum is good to visit. Room is clean, comfortable and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art gallery is great! Rooms are very nice. The location is close to things — very walkable.
Stayed 3 nights in Feb 2025

6/10 Okay

EUN KYUNG

Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
Not beachfront, but the channel isn’t a far walk. Shower seems like it needs repair. Wouldn’t turn off completely. But overall, very nice space, clean, well designed. The restaurant downstairs is delicious!
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Stayed 8 nights in Apr 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is our second stay for the convenient location. This time however the shower-head was leaking slightly most of our first night after several trials to tighten the faucet. We were finally able to make it stop by turning the faucet to maximum and then to minimum and so were able to sleep without dripping noise on second night. The toilet water was also running non stop and we had to take lid off several times to make it stop. If it wasnt for these maintenance issues, I would give it a 5/5.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah, Calgary

Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Luke

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff was wonderful. Lack of/expensive parking wasn't communicated well.
Stayed 2 nights in Apr 2025

8/10 Good

Michael, Issaquah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near the Magnificent Mile without the crowding of larger hotels. Interesting artwork. Wish the bar was open later than 10pm.
Stayed 2 nights in Apr 2025

4/10 Poor

Todd

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nette

Traveled with partner
Liked: Amenities, property conditions & facilities
Very nice Hotel. Very cozy! The staff is very attentive and respectful. Came in from out of town and I felt like I was home with the warm welcome. No complaints and a must to visit again. Hands down five star!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, comfortable stay in downtown Chicago

Interesting concept, a hotel built to include a modern art exhibit. While not fans of the genre, we were curious to see how the hotel integrated the museum component. Really liked the execution and enjoyed our king room. Bed and room furnishings were comfortable, and we appreciated the large-screen tv with easy access to the HDMI connections so we could hook up out computer for viewing and work. Unfortunately, the seating area is very small, so we had to coordinate movements when one of us wanted to get up and out of the space, but we made it work. The bathroom has ample room but for some reason they stuck the toilet next to the shower (as in just a few inches apart) which limits the space in front of the shower door. Why they did this when there is a good 4 ft between the toilet and counter is anybody's guess. Plenty of towels and two bathrobes made for a nice spa feel to the space. We also appreciated the reusable water bottles that came with the room as well as the coffee setup that included liquid creamer instead of the nasty powdered stuff most places use. The on-site restaurant is excellent and we highly recommend their selections. All the staff we encountered were lovely, personable and professional, Our only complaint -- the cost of valet parking ($75/24 hrs) is astronomical! Still, it was really nice not to have to worry about finding a parking garage nearby. We had a lovely stay and will probably stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Juan

Stayed 2 nights in Mar 2025

10/10 Excellent

Natalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, it was walking distance to everything.
Stayed 2 nights in Feb 2025

6/10 Okay

Giorgio

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Too noisy with the fraternities and sororities parties going on most of the night. Never again to this place on weekends
Stayed 1 night in Apr 2025