City center stay
Within a 15-minute walk of this Downtown Chicago hotel, you'll find John Hancock Center and Millennium Park. Art Institute of Chicago and Navy Pier are also within 2 miles (3 km).
Full-service spa, dining
A full-service spa, a 24-hour gym, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.
Nov 19, 2022 by MM
Thank you for your visit, see you soon.
Oct 25, 2022 by MM
Thank you for your visit, we will address it with our Operations Team.
Mar 13, 2022 by Brenda Cruz | Front Office Manager
Thank you so much for sharing your experience. Please accept our apologies for the experiences that were not favorable. When your travels return you to Chicago, please do reach out to me directly so that I can be of service. Warm Regards, Brenda Cruz | Front Office Manager
21c Museum Hotel Chicago offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. Spa services, multilingual staff, and dry cleaning/laundry services are also featured at the eco-friendly 21c Museum Hotel Chicago. For a fee, parking is available. This 4-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
21c Museum Hotel Chicago offers 297 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Lure Fishbar - This restaurant specializes in seafood.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Soothe has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.