Flights to Central Ontario

Every single staff member I encountered, through three flights, was professional, helpful, and accommodating. Rather disgusted with Travelocity, though. At 10pm, I learned that I needed to change my flight from one booked a week later, to 12 hours (10am next morning). I spent six whole hours trying to change my ticket, via the website and the phone lines. Nothing worked. Finally, now 6 hours prior to take off, I outright purchased a new one way ticket, which I could not easily afford. But, ultimately, got the ticket, got the plane, and got to my destination, so I cannot complain too much!

This was the first time I have used Air Canada and will Book Again with AC. Great to be serviced by a concerned company. Keep Up the GREAT WORK. I look forward to the future using Air Canada

I was able to volunteer to check my bag for free. I was upgraded to a higher priority seating zone and didn’t have to run with my baggage during my transfer in Atlanta. The staff at the desk were really friendly and seemed unfazed by the crowds.

this was my first experience with west jet overseas and I couldnt be more happy with how it went as I had to go to the UK for a life and death emergency....and I will be going back in a couple and would be glad to book with them again

Traveling with someone who has mobility issues is challenging staff went out of their way to accomodate our needs at check in and during the flight especially allowing us privacy so i could help my husband change his Depends without inconviencing other passengers. At checkin we were directed to 1st class checkin as i was not only pushing a wheelchair but also our large bag that needed checking. Thank you for the understanding and always checking to see if our needs were met.