Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Enjoy the free WiFi at this Matthews hotel

Choose dates to view prices

Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Place, Bowlero Matthews
    ‪3 min walk‬
  • Place, Sportsplex at Matthews
    ‪13 min walk‬
  • Place, Novant Health Matthews Medical Center
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Matthews

In suburbs.You'll find Bowlero Matthews and Sportsplex at Matthews within a 15-minute walk of this Matthews hotel. Novant Health Matthews Medical Center and Matthews Community Center are also within 2 miles (3 km).

What's nearby

  • Bowlero Matthews - 3 min walk - 0.2 miles
  • Sportsplex at Matthews - 13 min walk - 0.7 miles
  • Novant Health Matthews Medical Center - 2 min drive - 1.1 miles
  • Stumptown Park - 2 min drive - 1.5 miles
  • Matthews Community Center - 3 min drive - 1.7 miles

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Golden Corral - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Wendy's - ‬5 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Enjoy the free WiFi at this Matthews hotel
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Extended Stay America Suites - Charlotte - Matthews. Limited free parking is available on a first-come, first-served basis.

This Matthews hotel is smoke free.

  • 123 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Elevator
  • No smoking on site
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

How close is Extended Stay America Suites - Charlotte - Matthews to the airport?

Extended Stay America Suites - Charlotte - Matthews is 29.1 mi (31-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites - Charlotte - Matthews?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Charlotte - Matthews on Mar 5, 2026 start from 70.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites - Charlotte - Matthews have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites - Charlotte - Matthews.

Does Extended Stay America Suites - Charlotte - Matthews offer free breakfast?

Extended Stay America Suites - Charlotte - Matthews offers free on-the-go breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Extended Stay America Suites - Charlotte - Matthews?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. A fee applies for early check-in.

Is there free parking at Extended Stay America Suites - Charlotte - Matthews?

This hotel offers free self parking.

Does Extended Stay America Suites - Charlotte - Matthews have a pool?

Extended Stay America Suites - Charlotte - Matthews does not have a pool.

Does Extended Stay America Suites - Charlotte - Matthews have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites - Charlotte - Matthews to downtown Matthews?

Extended Stay America Suites - Charlotte - Matthews is 1.3 mi away from Matthews.

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 196 out of 434 reviews
Rating 8 - Good. 76 out of 434 reviews
Rating 6 - Okay. 50 out of 434 reviews
Rating 4 - Poor. 44 out of 434 reviews
Rating 2 - Terrible. 68 out of 434 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Stayed 1 night in Dec 2025

8/10 Good

Kelly

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 3 nights in Nov 2025

8/10 Good

Francisco

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 1 night in Nov 2025

8/10 Good

Kirk

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Stayed 1 night in Nov 2025

4/10 Poor

Joshua

Disliked: Amenities
The room temperature was too cold or too hot. It was noisy. Smell of cigarettes. It was rough. Definitely wouldn’t recommend staying here unless you just had too.
Stayed 1 night in Aug 2025

2/10 Terrible

Beverly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Did not stay for breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Arispaki

J
Stayed 1 night in Nov 2025

2/10 Terrible

Sharon

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrific conditions no heat and dirty towels, and dirty conditions in the room
Stayed 1 night in Oct 2025

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
This place is a train wreck. Stay far away. Understaffed. Dirty rooms. Furniture falling apart. Roaches in the rooms. Loud and unpleasant long term residents. April was the manager and she hustled to try and make this train wreck work but seemed unable to get the help she needed. Do not stay here unless it’s a last resort.
These chairs in my room were literally disgusting and falling apart.
Stayed 2 nights in Oct 2025

6/10 Okay

Daija

Liked: Property conditions & facilities
Disliked: Cleanliness
The bathroom could have been cleaned a little better I can sell the person before me was very hairy.
Stayed 2 nights in Oct 2025

2/10 Terrible

Georgette

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room while the countertop was clean, the rest of the room had not been cleaned in awhile. Refrigerator was dirty, crust on walls, shower curtain was mildewed and had mold on it, layers of dust on furniture and fans. The whole hotel had a foul odor and the bathroom smelled like someone just smoked pot. The staff was fine, but the man working a night seemed extremely overwhelmed and was at a loss on how to solve another customer’s issue. I would not stay here again and would avoid the entire chain of hotels.
Stayed 2 nights in Oct 2025

2/10 Terrible

ALEX

Disliked: Staff & service, amenities
Could feel the springs in the bed and the tv did not work. Lack of a care in the world to assist
Stayed 2 nights in Oct 2025

4/10 Poor

Gary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors were very dirty.
Stayed 6 nights in Oct 2025

4/10 Poor

Byung

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old furnitures & fixtures. Rust on light fixtures in the bathroom. Furnitures look like it’s from Walmart. Staff started vacuuming 7:30AM! Will not recommend. You get what you paid for..
Stayed 1 night in Oct 2025

2/10 Terrible

Ben

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy Hotel Inside and Out

I had to change roomes because the bathroom, fllors and room.was not clean. There was hair from shaving all over the bathroom counter, toothpaste and toothpaste spit all over the ckunter and sink. The toilet had hair and was not clean. The floors were filthy and hadn't been cleaned at all. When I changed rooms the TV screen was broken and couldn't be used. The floors were also dirty. Beer bottles and cigarette butts all over the premises and stair wells. There was no noise ordinance as the people above us jumped around and moved thier bed, furniture and music until 2 am. The only positive was the front office staff. Even though we had A LOT of issues the staff was patient and at least tried to the best they could with the limited staff and resources they had. Even so, I will never stay at this hotel or another Extended Stay Hotel again.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
apparently, this is a pet friendly property. The room had a pet melt it and the chair was tore up. I did not feel comfortable staying there. It is a shame probably not the animals fault but I don't think people with animals should stay at hotels and then leave for the day and allow their animal to bark and tear up places.
Stayed 1 night in Oct 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
I will not stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

ted

Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible, friendly and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Xavier

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Kiaia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2025