4.3 out of 5

"Breakfast was so so .out side pool was not open .air conditioning was noisey " More

By a verified traveler on Sat 06 May 2017

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Hotel Description

Comfort Inn Matthews - Charlotte puts you in the center of Matthews, 2.5 km (1.5 mi) from Matthews Heritage Museum and 3.1 km (1.9 mi) from Matthews Community Center. Highlights at this hotel include free daily breakfast, an outdoor swimming pool, and free self parking.

All 93 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free long-distance calls. In-room dining is easy with amenities like refrigerators and microwaves. Nice touches to enhance your stay include free toiletries, while pillowtop beds and down comforters invite a good night's rest. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

Enjoy the 24-hour fitness center and seasonal outdoor swimming pool. 1800 square feet (167 square meters) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning a free hot/cold buffet breakfast is served. There's also the convenience of free RV/bus/truck parking.

Attractions within a 20-minute drive of this Matthews hotel include Spectrum Center and Bank of America Stadium.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$79 per night

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn Matthews - Charlotte ratings based on 29 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
3 out of 5
Pros: Bed were very comfortable
Cons: Breakfast
Breakfast was so so .out side pool was not open .air conditioning was noisey

Posted by on May 6, 2017

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Comment from Hotel Management

May 11, 2017 by MGMT

Dear Valued Guest, Thank you for the feedback! We are sorry that you had issue with the ac noise as we will check on it. Our pool was open the very next day as it had to be inspected which was and open the next day. Wish to see you soon! MGMT

4 out of 5

Perfect fit for our need

Exactly what I neededfor a cheer competition weekend. Close to restaurants and shopping, and short drive to downtown convention center. Much better than paying 150.00 a night.

Posted by on Jan 20, 2016

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Comment from Hotel Management

Jan 24, 2016 by Chet Patel

Dear Valued Guest, We thank you so much for the great review! Happy to hear that you loved our location as its very ideal. Yes, we also make sure that our guests gets the best value for the price they paid without compromising quality. We wish to see you again soon! Chet Patel GR

3 out of 5

Old with a bad facelift

Definitely an older hotel they've tried to update but some of the work is questionable. Noticed patches on the walls, wear and actual tears in the carpet. The fitness room consists of one treadmill, one stationary bike and a pulley style weight machine. There was a pubic or body hair in one of the beds and a dirty towel hanging over the shower curtain.

Posted by , from Eastern NC on Sep 23, 2015

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Comment from Hotel Management

Sep 25, 2015 by Chet Patel

Dear Valued Guest, Thank you for the review! Yes, we renovated our rooms to the best level as possible and we are in process of staring our lobby renovation. We are sorry about the hsk department as they are never like this. I will see that it does not happen again. Do give us another chance. GM

5 out of 5
Great place for a visit to the Charlotte area. Close to 485 so easy access to all areas of the city. Breakfast was great with lots of choice and the food was replenished often.

Posted by , from New Brunswick on Aug 31, 2015

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Comment from Hotel Management

Sep 25, 2015 by Chet Patel

Hello Phyllis, Thank you for this perfect review! Glad to know that you loved our newly renovated rooms and location as its one of the best in the area. Our breakfast is one of its kind. We wish to see you soon! Chet Patel GM

4 out of 5

Quiet and comfortable

The hotel was modest but overall was clean, comfortable and efficient. Our room was a nice size, the king size bed was very comfortable, A/C worked perfectly and quietly! , the free breakfast had a nice variety of foods. Faults- the shower could have been cleaner, and though the white linens on the bed were perfectly clean and fresh, the spread covering them had a stain on it. This place is a real bargain and we will stay there again.

Posted by , from New Jersey on Aug 12, 2015

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Comment from Hotel Management

Feb 13, 2016 by Chet Patel

Dear valued guest, We thank you for the great review! We are so thrilled to hear about your great experience! To improve our bathrooms, we are in process of renovating them by end of this year. Glad to hear that we are your choice of hotel when you come back to this area. We hope you can come see us again!

4 out of 5

Perfect for a short trip

Pretty clean, comfortable bed. Everything was as expected. It was a really quiet stay. I'm guessing because it was early in the week. Overall I was pleased.

Posted by , from Huntington, WV on Jun 19, 2014

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Comment from Hotel Management

Feb 13, 2016 by Chet Patel

Hello Samantha, Thank you for the great feedback! We are glad you loved our hotel and had a great stay! We wish to see you again soon!

5 out of 5

Great staff and rooms:)

I am a local from next town down and I needed a small getaway and this hotel was the best in town with the best price! They have the LARGEST rooms in town to spread around! They just renovated and OMG its AMAZING! Will recommend this to all groups!

Posted by , from Monroe, NC, United States on Jan 18, 2014

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5 out of 5

Newly renovated!!

This property is excellence all across the board! The staff, clean, comfortable, spacious etc etc I can go on and on. They have just renovated the entire room from top to bottom and it looks great! For the price you get way more then what you ask for. Will always come back and hope other comfort inns are like this one!

Posted by , from Pflugerville, TX, United States on Jan 17, 2014

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5 out of 5

Family friendly hotel.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, shopping within walking distance., well lit areas inside and outside for added safety
My friend and our teenage daughters went on a weekend shopping trip and found this hotel to be a great choice for our short stay. As someone mentioned it is an older hotel with outdated colors and design but it was clean and comfortable and the staff was very helpful and friendly. Both desk clerks we encountered were very pleasant and seemed to enjoy their jobs. There was a young girl's dance team staying there at the time of our visit and the staff didn't seem to be bothered at all by the presence of a lot of children. This is a rare find in today's world when a lot of people seem to be easily irritated with the presence of children. I think the quality of the hotel and service are always reflected in the mood of the guests around you and everyone seemd to be pleasant and enjoying their stay. We used to stay at a pricier hotel nearby but will choose this one in the future for our yearly shopping trip. :-)

Posted by , from Virginia on Nov 13, 2012

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3 out of 5

Good Value

Pros: Free breakfast, Close restaurants, Quiet
If your looking for a basic hotel to stay without being fancy or alot of extras this is it. We had a nice room that was clean and had no issues. A great place to stay if your looking for a clean place to lay your head.

Posted by on Sep 24, 2012

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About the Comfort Inn Matthews - Charlotte

Location 1718 Windsor Crossing Dr., Matthews, NC 28105

Renovations + Closures

This property is undergoing renovations from 23 January 2017 to 31 December 2017 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Comfort Inn Matthews - Charlotte offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. The business-friendly Comfort Inn Matthews - Charlotte also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • 2 conference rooms
  • 1800 sq ft of conference space
  • 167 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (28 km / 17.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Matthews - Charlotte offers 93 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property requires an occupant of 21 years or older in each room. Guests paying cash or prepaid reservations require a valid state issued driver's license or ID and a refundable deposit hold on a credit card at check in. For more details, please contact the office using the information on the reservation confirmation received after booking.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Matthews
  • Comfort Inn Matthews
  • Comfort Inn Matthews Charlotte Hotel
  • Comfort Inn Matthews Charlotte
  • Matthews Comfort Inn
  • Comfort Inn Charlotte Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.