Comfort Inn Matthews - Charlotte

2.5 star property
Enjoy the free WiFi at this Matthews hotel

Choose dates to view prices

Photo gallery for Comfort Inn Matthews - Charlotte

Standard Room, 2 Queen Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace
Lobby
Seasonal outdoor pool
Free daily buffet breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1718 Windsor Crossing Dr., Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪5 min drive‬
  • Place, SouthPark Mall
    ‪18 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(106 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(89 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Matthews

In Matthews .Within 2 miles (3 km) of this Matthews hotel, you'll find Novant Health Matthews Medical Center and Bowlero Matthews. Matthews Community Center and Sportsplex at Matthews are also within 3 miles (5 km).

What's nearby

  • Novant Health Matthews Medical Center - 4 min drive - 1.9 miles
  • Sportsplex at Matthews - 5 min drive - 3.1 miles
  • Bojangles' Coliseum - 13 min drive - 8.7 miles
  • Spectrum Center - 17 min drive - 12.2 miles
  • SouthPark Mall - 18 min drive - 9.0 miles

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Hibachi Buffet Sushi and Grill - ‬8 min walk
  • ‪Miki's Restaurant - ‬18 min walk
  • ‪Cracker Barrel - ‬6 min walk

About this property

Comfort Inn Matthews - Charlotte

Enjoy the free WiFi at this Matthews hotel
Comfort Inn Matthews - Charlotte offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1798 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Matthews - Charlotte. Free self parking is available.

This Matthews hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1798 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Inn Matthews - Charlotte offers 93 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in September and close in October.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Matthews - Charlotte.

Property is also known as

Comfort Inn Hotel Matthews
Comfort Inn Matthews
Comfort Inn Matthews Charlotte Hotel
Comfort Inn Matthews Charlotte
Matthews Comfort Inn
Comfort Inn Charlotte Hotel
Comfort Inn Matthews Charlotte
Comfort Inn Matthews - Charlotte Hotel
Comfort Inn Matthews - Charlotte Matthews
Comfort Inn Matthews - Charlotte Hotel Matthews

Frequently asked questions

How close is Comfort Inn Matthews - Charlotte to the airport?

Comfort Inn Matthews - Charlotte is 17.3 mi (24-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Inn Matthews - Charlotte?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn Matthews - Charlotte on Oct 9, 2025 start from $79.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Inn Matthews - Charlotte have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Matthews - Charlotte.

Does Comfort Inn Matthews - Charlotte offer free breakfast?

Comfort Inn Matthews - Charlotte offers free buffet breakfast every day.

Is there a casino at Comfort Inn Matthews - Charlotte?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn Matthews - Charlotte?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in costs USD 15 (subject to availability).

Is there free parking at Comfort Inn Matthews - Charlotte?

This hotel offers free self parking.

Does Comfort Inn Matthews - Charlotte have a pool?

Comfort Inn Matthews - Charlotte features a seasonal outdoor pool.

Does Comfort Inn Matthews - Charlotte have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Matthews - Charlotte to downtown Matthews?

Comfort Inn Matthews - Charlotte is 1.4 mi away from Matthews.

Reviews

Comfort Inn Matthews - Charlotte Reviews

8.2

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 499 out of 1020 reviews
Rating 8 - Good. 282 out of 1020 reviews
Rating 6 - Okay. 119 out of 1020 reviews
Rating 4 - Poor. 64 out of 1020 reviews
Rating 2 - Terrible. 56 out of 1020 reviews

Reviews

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the price

The staff was very helpful and friendly. The building seems old, but well kept. Breakfast was very good with several types of options.
Stayed 1 night in Jun 2025

10/10 Excellent

Darryl

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

alfonso

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Clean hotel!!

Very nice hotel!!
Stayed 1 night in Jun 2025

8/10 Good

boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Tim

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I thought the rooms felt humid with a foul odor. I was disappointed with the breakfast. Not a place for me. I will pay more for something a little better next time.
Stayed 1 night in Jun 2025

8/10 Good

CASHEM, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for the price!
Stayed 1 night in Jun 2025

6/10 Okay

William

Thought the Bathroom could have been a little tidier and room was a bit stuffy with the old carpet smell. Location was great for our visit purposes very close to shopping, dining and price point is reasonable. Overall I would likely use again but those concerns would be very helpful if they were/are addressed.
Stayed 3 nights in Jun 2025

2/10 Terrible

Michael

Stayed 3 nights in Jun 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Stayed 1 night in Jun 2025

8/10 Good

Sedin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenience of free breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Benny

Stayed 1 night in Jun 2025

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Hotel is 10 minutes from hospital & with early morning surgery the location is perfect. Lots of good restaurants nearby. Room was comfortable & check in easy. 24 hr coffee in lobby. Would recommend.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the staff were very helpful and professional. I will definitely be coming back.
Stayed 3 nights in Jun 2025

4/10 Poor

Alvin, Lima

Disliked: Cleanliness, amenities, property conditions & facilities
The room had an odor similar to a latrine, overall the property is in need of updating. The free breakfast advertised was not provided. Very disappointed, I will not stay at this property again!
Stayed 1 night in Jun 2025

10/10 Excellent

GSO

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved it here. The staff are all friendly, our room was very clean, staff is available 24 hours a day. But what I loved the most is its safe. I always do a camera sweep and check the area do to my military family background, and I must say I would definitely come here again.
Stayed 1 night in Jun 2025

10/10 Excellent

tammy, big rapids

Stayed 1 night in May 2025

8/10 Good

Boualem

Traveled with group
Stayed 2 nights in Jun 2025

4/10 Poor

Nichole

Business traveler, Traveled with family
Disliked: Cleanliness, amenities
Very noisy, hard to find front desk person, dirty bandages on the door. I let front desk know Sunday after she finally came to the desk.
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, great location.

Great location near many good restaurants. Close to downtown (less than 20 minutes!). Staff was friendly. Breakfast options are great... the room is a bit cramped though. For the price? This is an AMAZING option for folks who like a good deal and getting plenty for it.
Stayed 4 nights in Jun 2025

10/10 Excellent

John Wesley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gʻreat place to stay. Top notch staff...room was very nice The bathroom was small but very functional.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Stayed 1 night in Jun 2025